About Starbucks Coffee Company

Starbucks Coffee Company is the world's leading coffeehouse chain, with over 38,000 stores in more than 80 countries. Founded in 1971 in Seattle, Washington, Starbucks has grown into a global icon synonymous with premium coffee, exceptional customer service, and a commitment to sustainability. At Starbucks, we are more than just a coffee company; we are a community builder, creating moments of connection through every cup served. Our mission is to inspire and nurture the human spirit—one person, one cup, and one neighborhood at a time. In Charlotte, North Carolina, our stores are vibrant hubs where baristas and leaders like Shift Supervisors create welcoming third places for our guests.

Role Overview

As a Shift Supervisor at Starbucks Store# 66950 located at Independence & Wilshire in Charlotte, North Carolina, you will play a pivotal role in leading your team during shifts to deliver the Starbucks Experience. This full-time position involves overseeing operations, coaching partners, and ensuring every customer leaves with a smile. Shift Supervisors are the heartbeat of our stores, stepping up to direct workflow, maintain standards, and foster a positive team environment. With flexible hours that may include early mornings, evenings, weekends, nights, and holidays, this role is ideal for motivated individuals ready to advance in the coffee industry.

Key Responsibilities

In this dynamic role, your responsibilities include maintaining regular and consistent attendance and punctuality, with or without reasonable accommodations. You will be available to work flexible hours to meet store needs. Key duties encompass meeting store operating policies and standards, such as providing quality beverages and food products, expert cash handling, and upholding store safety and security protocols.

You will prepare and coach the preparation of food and beverages to standard recipes or customized for customers, handling recipe changes like temperature adjustments, ingredient quantities, or substitutions. Leveraging at least six months of experience, you will delegate tasks to other employees and coordinate the efforts of two or more team members. Your ability to direct the work of others ensures smooth operations during peak times.

Qualifications & Requirements

To succeed as a Shift Supervisor at Starbucks in Charlotte, NC, candidates should possess at least six months of experience in a customer-facing role requiring constant interaction and fulfillment of customer requests. Additionally, six months of experience delegating tasks or coordinating two or more employees is essential. Key qualifications include the ability to direct the work of others, learn quickly, and demonstrate effective oral communication skills.

Strong knowledge of the retail environment, interpersonal skills, and the ability to work collaboratively as part of a team are crucial. Building relationships with customers and partners alike is at the core of this role. Availability for flexible scheduling, including early mornings, evenings, weekends, nights, and holidays, is required, along with a commitment to regular attendance and punctuality.

Benefits & Perks

Starbucks offers industry-leading benefits that set us apart as an employer of choice. Enjoy 100% tuition coverage for online degrees through our partnership with Arizona State University (ASU Online), empowering you to advance your education without financial burden. Team members receive Bean Stock equity grants, giving you ownership in the company's success.

Perks include a Spotify Premium subscription, free coffee and food markouts during shifts, and comprehensive health benefits. Our 401(k) plan features a generous company match to support your financial future. Additional offerings encompass paid time off, mental health resources, and employee assistance programs, ensuring holistic well-being for you and your family.

Career Growth at Starbucks

Starbucks is committed to your professional development. As a Shift Supervisor, you will receive ongoing training through Starbucks College courses and leadership programs. Many of our district managers, store managers, and executives started as baristas or shift supervisors. With clear paths to roles like Assistant Store Manager, Store Manager, and beyond, your career at Starbucks in Charlotte can lead to national opportunities. We promote from within, valuing initiative and performance.

Why Join Starbucks

Joining Starbucks means becoming part of a purpose-driven culture that prioritizes people, communities, and the planet. In Charlotte, North Carolina, you'll contribute to a thriving local scene while enjoying competitive pay estimated at $36,000-$46,000 annually for this role. Experience the pride of leading a team that crafts moments of joy daily. Our inclusive environment welcomes diverse backgrounds, fostering innovation and belonging. With global reach and local impact, Starbucks offers stability, growth, and fulfillment.

Role FAQs

What is the work schedule like? Flexible hours including early mornings, evenings, weekends, nights, and holidays to support store operations.

What experience is required? At least six months in customer service and six months delegating tasks to others.

Are benefits available for this role? Yes, including 100% ASU tuition coverage, Bean Stock, Spotify Premium, free drinks/food, and 401(k) match.

How do I apply? Search for Shift Supervisor at Store# 66950 in Charlotte, NC, on the Starbucks careers site and submit your application today.

Is this a full-time position? Yes, full-time employment with opportunities for advancement.