About Starbucks Coffee Company

Starbucks Coffee Company is the world's premier coffeehouse chain, serving millions of customers daily with high-quality beverages, food, and an unparalleled store experience. Founded in 1971 in Seattle, Washington, Starbucks has grown into a global icon with over 38,000 stores in more than 80 countries. At Starbucks, we're more than just coffee—we're about creating moments of connection, fostering community, and empowering our partners (that's what we call our employees). In Charlotte, North Carolina, our stores like the one at Store# 71681 on South Blvd & I-485 are vibrant hubs where leadership opportunities abound for dedicated individuals.

Our commitment to ethical sourcing, sustainability, and partner well-being sets us apart. From responsibly grown coffee beans to innovative plant-based offerings, Starbucks leads the industry in quality and innovation. Joining as a Shift Supervisor means becoming part of a legacy that values inclusivity, growth, and excellence.

Role Overview

The Shift Supervisor role at Starbucks Store# 71681 in Charlotte, North Carolina, is your gateway to leadership in a dynamic retail environment. As a Shift Supervisor, you'll oversee operations during your shift, ensuring exceptional customer service, product quality, and team performance. This position demands flexibility, with hours that may include early mornings, evenings, weekends, nights, and holidays. Ideal for those with retail or food service experience, this role offers hands-on coaching, task delegation, and the chance to build lasting relationships in a supportive team atmosphere.

With a focus on maintaining store standards, handling cash securely, and prioritizing safety, Shift Supervisors play a pivotal role in delivering the 'Starbucks Experience.' If you thrive in fast-paced settings and have a passion for coffee and people, this position in Charlotte is perfect for advancing your career.

Key Responsibilities

Shift Supervisors at Starbucks uphold the highest operating policies and standards. Key responsibilities include:

• Maintaining regular and consistent attendance and punctuality, with or without reasonable accommodations.
• Working flexible hours, adapting to early mornings, evenings, weekends, nights, and holidays as needed.
• Providing outstanding quality beverages and food products, adhering to standard recipes or customizing per customer requests, including adjustments for temperature, ingredients, or substitutions.
• Managing cash handling with precision and ensuring store safety and security protocols are followed rigorously.
• Coaching and preparing team members in food and beverage production to meet Starbucks' exacting standards.

These duties ensure smooth operations and memorable customer interactions at our South Blvd & I-485 location.

Team Leadership Duties

Beyond daily operations, Shift Supervisors delegate tasks to other employees and coordinate the efforts of two or more team members. This involves directing work effectively, fostering a collaborative environment, and building strong interpersonal relationships to drive store success.

Qualifications & Requirements

To excel as a Shift Supervisor at Starbucks in Charlotte, NC, candidates should possess:

• At least six months of experience in a customer-facing role requiring constant interaction and fulfillment of customer requests.
• Six months of experience delegating tasks or coordinating the work of two or more employees.
• Proven ability to direct the work of others and learn quickly in a dynamic retail setting.
• Effective oral communication skills and strong interpersonal abilities.
• Knowledge of the retail environment, with the capacity to work seamlessly as part of a team and build meaningful relationships.

Reasonable accommodations are available to support diverse needs, ensuring everyone has the opportunity to succeed.

Benefits & Perks

Starbucks offers industry-leading benefits that prioritize partner well-being and growth:

• Bean Stock: Equity grants that make you a stakeholder in our success.
• 100% Tuition Coverage: Full reimbursement for online degrees through Arizona State University (ASU Online).
• Spotify Premium: Complimentary subscription to enjoy your favorite music.
• Free Coffee and Food Markouts: Enjoy Starbucks products daily at no cost.
• 401(k) with Company Match: Secure your future with generous matching contributions.

Additional perks include comprehensive health insurance, paid time off, mental health resources, and exclusive partner discounts. These benefits create a holistic support system for long-term fulfillment.

Career Growth at Starbucks

Starbucks invests heavily in partner development. As a Shift Supervisor, you'll access leadership training programs, mentorship, and clear paths to roles like Assistant Store Manager or beyond. Many of our district managers and executives started as baristas or shift leads. In Charlotte, with our expanding footprint, opportunities for relocation and advancement are plentiful. Our performance-based culture rewards initiative, with tools like the Starbucks College Achievement Plan propelling partners toward degrees and promotions.

Training and Development

From onboarding to ongoing workshops on customer service, food safety, and leadership, Starbucks equips you with skills for success. Quick learners thrive, advancing rapidly in our merit-driven environment.

Why Join Starbucks

Choosing Starbucks means joining a purpose-driven company that champions diversity, equity, inclusion, and sustainability. In Charlotte, North Carolina, you'll contribute to a community-focused store while enjoying competitive pay estimated at $36,000–$46,000 annually, flexible scheduling, and a premium work culture. Experience the pride of leading a team that creates joy one cup at a time. With global reach and local impact, Starbucks offers stability and excitement in the coffee industry.

Our commitment to ethical practices, like sourcing 99% of coffee ethically, aligns with values-driven professionals. Plus, perks like free drinks make every shift enjoyable.

Role FAQs

Q: What experience is required?
A: Six months in customer service and task delegation.

Q: Are flexible hours mandatory?
A: Yes, including weekends and holidays.

Q: What benefits are immediate?
A: Free coffee markouts and Spotify start day one; others vest quickly.

Q: Is tuition coverage real?
A: Yes, 100% for ASU Online bachelor's degrees.

Q: How do I apply for Store# 71681?
A: Visit Starbucks careers site and search for Charlotte, NC openings.

Ready to lead at Starbucks? Apply now and brew your future in Charlotte!