About Starbucks Coffee Company

Starbucks Coffee Company is the world's leading coffeehouse chain, serving premium coffee, tea, and food to millions daily. Founded in 1971 in Seattle, Washington, Starbucks has grown into a global icon with over 38,000 stores in more than 80 countries. At Starbucks, we are more than just a coffee company; we are creators of human connections through every cup. Our mission is to inspire and nurture the human spirit—one person, one cup, and one neighborhood at a time. In Charlotte, North Carolina, our stores embody this ethos, providing a welcoming third place between home and work for the community.

As a publicly traded company (NASDAQ: SBUX), Starbucks invests heavily in its partners (that's what we call our employees). We offer competitive compensation, comprehensive benefits, and unparalleled opportunities for career advancement. Whether you're passionate about coffee craftsmanship or leadership, Starbucks provides the platform to thrive.

Role Overview

The Shift Supervisor role at Starbucks Store# 08288 on East Blvd in Charlotte, North Carolina, is your gateway to leadership in a dynamic retail environment. As a Shift Supervisor, you will lead a team of baristas during shifts, ensuring exceptional customer service, operational excellence, and a positive store atmosphere. This full-time position demands flexibility, quick thinking, and a passion for people and coffee.

Shift Supervisors are the heartbeat of our store operations, coaching teams to deliver the Starbucks Experience. From early morning rushes to evening closes, you'll oversee beverage and food preparation, cash handling, and safety protocols. This role is ideal for motivated individuals with retail experience ready to step into supervision.

Key Responsibilities

Shift Supervisors at Starbucks play a pivotal role in daily operations. Key responsibilities include:

• Maintaining regular and consistent attendance and punctuality, with or without reasonable accommodations.
• Working flexible hours that may include early mornings, evenings, weekends, nights, and/or holidays.
• Meeting store operating policies and standards, including providing quality beverages and food products, cash handling, and ensuring store safety and security.
• Preparing and coaching the preparation of food and beverages to standard recipes or customized for customers, handling recipe changes like temperature, ingredient quantities, or substitutions.
• Delegating tasks to other employees and coordinating the tasks of two or more team members, while directing their work effectively.

These duties ensure our Charlotte store runs smoothly, delivering the premium service Starbucks is known for.

Qualifications & Requirements

To succeed as a Shift Supervisor at Starbucks in Charlotte, NC, candidates should possess:

• At least six months of experience in a customer-facing role requiring constant interaction and fulfilling customer requests.
• Six months of experience delegating tasks or coordinating the work of two or more employees.
• Ability to direct the work of others and learn quickly in a fast-paced environment.
• Effective oral communication skills and knowledge of the retail environment.
• Strong interpersonal skills, ability to work as part of a team, and build meaningful relationships with customers and colleagues.

No formal education beyond high school is required, but a passion for hospitality and leadership is essential. Starbucks values diversity and provides reasonable accommodations as needed.

Benefits & Perks

Starbucks offers industry-leading benefits to support your well-being and growth:

• Bean Stock: Equity grants that make you a shareholder in Starbucks' success.
• 100% Tuition Coverage: Full reimbursement for online degrees through Arizona State University (ASU Online), no strings attached.
• Spotify Premium: Free subscription to enjoy music on the go.
• Free Coffee and Drink Markouts: Enjoy complimentary handcrafted beverages and food items during shifts.
• 401(k) with Company Match: Secure your future with generous matching contributions.

Additional perks include comprehensive health insurance, paid time off, mental health resources, and partner discounts. These benefits are available from day one for eligible partners.

Career Growth at Starbucks

Starbucks is committed to your professional development. As a Shift Supervisor, you'll receive hands-on training, leadership coaching, and access to Starbucks College Achievement Plan. Many of our district managers and store managers started as baristas or shift supervisors. In Charlotte, NC, opportunities abound for promotion to higher roles like Assistant Store Manager or beyond. Our internal mobility program has helped thousands advance their careers globally.

With digital learning platforms and mentorship programs, you'll build skills in operations, customer service, and business management. Starbucks invests over $200 million annually in partner training, ensuring you're equipped for success.

Why Join Starbucks

Joining Starbucks as a Shift Supervisor in Charlotte means becoming part of a purpose-driven company that values inclusivity, sustainability, and community impact. We source ethically grown coffee, support farmers worldwide, and strive for carbon neutrality by 2030. In your role, you'll contribute to creating joyful moments for customers on East Blvd and beyond.

Experience a supportive culture where your voice matters—our partners elect representatives to our Global Impact Council. With competitive pay estimated at $36,000-$46,000 annually (based on market rates for Charlotte, NC), plus tips and benefits, this is more than a job; it's a career launchpad.

Role FAQs

What shifts will I work?

Flexible hours including early mornings, evenings, weekends, nights, and holidays to meet store needs.

Is prior supervisory experience required?

At least six months delegating tasks or coordinating 2+ employees is preferred.

What benefits start immediately?

Eligible partners receive benefits like tuition coverage, Bean Stock, and free drinks from day one.

How do I apply?

Search for Store# 08288 on Starbucks careers site and submit your application today.

Does Starbucks offer accommodations?

Yes, we provide reasonable accommodations for attendance, work, and more.