About Starbucks Coffee Company

Starbucks Coffee Company is the world's leading coffeehouse chain, passionately committed to inspiring and nurturing the human spirit—one person, one cup, and one neighborhood at a time. Founded in 1971 in Seattle, Washington, Starbucks has grown into a global icon with over 38,000 stores in more than 80 countries. At Starbucks, we pride ourselves on sourcing the finest arabica coffee beans, crafting handcrafted beverages, and creating welcoming Third Place environments where customers connect, relax, and enjoy. Our mission drives everything we do: to conduct our business in ways that are ethically, socially, and environmentally responsible. As a Shift Supervisor at our Cotswold Mall store in Charlotte, North Carolina, you'll be part of a dynamic team that upholds these values daily.

Role Overview

The Shift Supervisor role at Starbucks Store# 08240 in Cotswold Mall, Charlotte, is a leadership position perfect for motivated individuals ready to step up in a fast-paced retail environment. In this full-time role, you'll oversee shift operations, guide baristas, ensure top-tier customer service, and maintain store standards. With flexible hours that may include early mornings, evenings, weekends, nights, and holidays, this position offers the chance to develop managerial skills while immersing yourself in the vibrant coffee culture. Estimated salary ranges from $36,000 to $46,000 annually, based on market rates for retail leadership in Charlotte, NC, with opportunities for performance-based increases.

Why Charlotte, NC?

Charlotte, the Queen City, is a booming metropolis blending Southern charm with urban energy. Home to our Cotswold Mall location, it's an ideal spot for Starbucks partners to thrive amid a growing population and vibrant retail scene.

Key Responsibilities

As a Shift Supervisor, your day-to-day impact will be significant:

• Maintain regular and consistent attendance and punctuality, demonstrating reliability with or without reasonable accommodations.
• Work flexible hours, adapting to early mornings, evenings, weekends, nights, and holidays to meet store needs.
• Adhere to store operating policies, delivering quality beverages and food products, handling cash securely, and upholding safety and security standards.
• Prepare beverages and coach team members on recipes, including customizations for temperature, ingredients, or substitutions.
• Delegate tasks to employees and coordinate the work of two or more team members, directing operations smoothly during shifts.

These responsibilities ensure our stores run efficiently, providing the exceptional Starbucks experience customers expect.

Qualifications & Requirements

To succeed as a Shift Supervisor, bring these qualifications:

• At least six months of experience in a customer-facing role requiring constant interaction and request fulfillment.
• Six months of experience delegating tasks or coordinating two or more employees.
• Proven ability to direct the work of others and learn quickly in a dynamic environment.
• Effective oral communication skills and strong interpersonal abilities to build relationships.
• Knowledge of the retail environment and ability to work collaboratively as part of a team.

No formal degree is required—your passion for people, coffee, and leadership is what counts. Reasonable accommodations are available to support your success.

Benefits & Perks

Starbucks offers industry-leading benefits that set us apart:

• Bean Stock: Equity grants that make you a partner in our success, with stock awards for eligible roles.
• 100% Tuition Coverage: Full reimbursement for online degrees through Arizona State University (ASU Online), empowering your education without debt.
• Spotify Premium: Free subscription to enjoy music on us.
• Free Coffee & Food Markouts: Enjoy complimentary beverages and food items during shifts.
• 401(k) Match: Generous company matching to secure your financial future.

Additional perks include comprehensive health insurance, paid time off, mental health resources, and partner discounts. These benefits reflect our commitment to your well-being and growth.

Career Growth at Starbucks

Starbucks invests in your future. Shift Supervisors often advance to roles like Assistant Store Manager, Store Manager, or District Manager. Our internal mobility program has helped thousands of partners climb the ladder—many starting just like you. With leadership training, mentorship, and tuition support, your path is limitless. In Charlotte, opportunities abound in our expanding district.

Development Programs

Access Barista Basics, Shift Supervisor training, and advanced management courses. We're dedicated to promoting from within, fostering a culture of inclusion and opportunity.

Why Join Starbucks

Joining Starbucks means more than a job—it's a community. You'll connect with diverse teams, serve loyal customers, and contribute to ethical sourcing initiatives like our C.A.F.E. Practices, ensuring sustainable coffee farming. In Charlotte's Cotswold Mall, experience the buzz of a high-traffic store while enjoying work-life balance and premium perks. Be part of a brand that values inclusivity, innovation, and impact. With 100+ years of combined partner experience in leadership roles, our teams deliver premium service daily.

Starbucks partners report high satisfaction, with 80% recommending us as a great place to work (Glassdoor). Ready to lead? This Shift Supervisor role is your gateway.

Role FAQs

Q: What shifts will I work?
A: Flexible hours including early mornings, evenings, weekends, nights, and holidays, based on store needs.

Q: Is experience required?
A: Yes, at least 6 months in customer service and task delegation.

Q: What benefits start immediately?
A: Free coffee/food markouts and Spotify Premium from day one; others after eligibility.

Q: How do I apply?
A: Visit our careers site, search Store# 08240, and submit your application today.

Q: Are accommodations available?
A: Yes, with or without reasonable accommodations for attendance, tasks, and more.

Apply now to elevate your career at Starbucks in Charlotte, NC!