About Starbucks Coffee Company

Starbucks Coffee Company is the world's leading coffeehouse chain, with over 38,000 stores in more than 80 countries. Founded in 1971 in Seattle, Washington, Starbucks has grown into a global icon synonymous with premium coffee, exceptional customer experiences, and a commitment to ethical sourcing. At Starbucks, we source the finest arabica beans from sustainable farms, crafting beverages and food items that delight millions daily. Our mission is to inspire and nurture the human spirit—one person, one cup, and one neighborhood at a time. As a Shift Supervisor at our Chicago location on 71st & Stony Island, you'll be part of a dynamic team driving this mission forward in a vibrant community setting.

Role Overview

The Shift Supervisor role at Starbucks Store# 02624 in Chicago, Illinois, is perfect for motivated leaders ready to take the next step in their retail career. In this position, you'll oversee store operations during your shift, ensuring seamless service, team coordination, and adherence to Starbucks' high standards. With flexible hours that may include early mornings, evenings, weekends, nights, and holidays, this full-time opportunity offers hands-on leadership experience in a fast-paced retail environment. If you thrive on building relationships, coaching teams, and delivering outstanding customer experiences, this role at Starbucks Coffee Company is your chance to shine.

Why This Role Stands Out

As a Shift Supervisor, you'll bridge the gap between barista and store manager, gaining invaluable skills in delegation, customer service, and operational excellence. Located in Chicago's South Side, this store serves a diverse community, providing a rewarding environment to grow your career with one of America's most beloved brands.

Key Responsibilities

Shift Supervisors at Starbucks play a pivotal role in daily operations. Your key responsibilities include:

• Maintaining regular and consistent attendance and punctuality, with or without reasonable accommodations.
• Being available to work flexible hours, including early mornings, evenings, weekends, nights, and/or holidays.
• Meeting store operating policies and standards, such as providing quality beverages and food products, cash handling, and ensuring store safety and security.
• Preparing and coaching the preparation of food and beverages to standard recipes or customized for customers, including adjustments like temperature, ingredient quantities, or substitutions.
• Leveraging at least six months of experience in delegating tasks to other employees and coordinating the work of two or more team members.

These duties ensure our Chicago store runs smoothly, delivering the premium Starbucks experience every shift.

Qualifications & Requirements

To succeed as a Shift Supervisor at Starbucks in Chicago, IL, you'll need:

• Six months of experience in a customer-facing role requiring constant interaction and fulfillment of customer requests.
• At least six months of experience delegating tasks or coordinating teams of two or more employees.
• Ability to direct the work of others effectively.
• Quick learning aptitude to master Starbucks procedures and recipes.
• Strong oral communication skills for team coaching and customer engagement.
• Knowledge of the retail environment, with robust interpersonal skills.
• Team player mindset with the ability to build lasting relationships.

No formal degree is required—your passion for coffee, leadership potential, and customer focus are what matter most.

Benefits & Perks

Starbucks offers industry-leading benefits that set us apart as an employer of choice:

• 100% Tuition Coverage: Pursue your bachelor's degree online through Arizona State University at no cost.
• Bean Stock: Equity grants that make you a true partner in our success.
• Spotify Premium: Enjoy ad-free music to fuel your shifts.
• Free Coffee & Merch Markouts: Savor complimentary drinks, food, and partner-exclusive gear.
• 401(k) with Company Match: Secure your financial future with generous matching contributions.

Additional perks include comprehensive health insurance, paid time off, mental health resources, and employee assistance programs, ensuring your well-being is prioritized.

Career Growth at Starbucks

Starbucks invests in your future with robust development programs. As a Shift Supervisor, you'll receive leadership training, mentoring, and opportunities to advance to roles like Store Manager, District Manager, or beyond. Many of our executives started as hourly partners. With internal mobility across thousands of U.S. stores, your Chicago role is a launchpad for nationwide opportunities. We promote from within, fostering a culture of growth and recognition.

Training & Development

From day one, you'll access Starbucks University for online courses, hands-on barista training, and leadership workshops tailored to shift supervisors.

Why Join Starbucks

Joining Starbucks means more than a job—it's a community. In Chicago's 71st & Stony Island store, you'll connect with diverse customers, collaborate with passionate teams, and contribute to local impact through our sustainability initiatives. Enjoy a premium work culture emphasizing inclusivity, innovation, and purpose. With competitive pay estimated at $38,000-$48,000 annually (based on market rates for Chicago), plus tips and benefits, this is a smart career move. Starbucks partners are empowered to make decisions, innovate on the floor, and grow personally and professionally.

Role FAQs

Q: What shifts will I work?
A: Flexible hours including early mornings, evenings, weekends, nights, and holidays to meet store needs.

Q: Is prior supervisory experience required?
A: Yes, at least six months delegating tasks or coordinating two or more employees.

Q: What benefits are available immediately?
A: Partners are eligible for benefits like free coffee from day one, with full packages after qualifying hours.

Q: How does Starbucks support career advancement?
A: Through training, mentoring, and promotion opportunities—over 70% of managers started as hourly partners.

Q: Is this a full-time position?
A: Yes, full-time employment with comprehensive benefits.

Ready to lead at Starbucks? Apply now for the Shift Supervisor role in Chicago, IL, and brew your future with us!