About Starbucks Coffee Company

Starbucks Coffee Company is the world's leading coffeehouse chain, with over 38,000 stores in more than 80 countries. Founded in 1971 in Seattle, Washington, Starbucks has grown into a global icon synonymous with premium coffee, exceptional customer experiences, and a commitment to sustainability. At Starbucks, we are more than just a coffee company; we are creators of human connections through every cup. Our mission is to inspire and nurture the human spirit—one person, one cup, and one neighborhood at a time. In Chicago, Illinois, our stores like the one at 333 N. Michigan Ave embody this ethos, serving as vibrant community hubs where baristas craft handcrafted beverages and foster welcoming environments.

Role Overview

As a Shift Supervisor at Starbucks Coffee Company in Chicago, Illinois (Store# 28867, 333 N. Michigan Ave), you will play a pivotal role in leading your team during shifts to deliver outstanding service and operational excellence. This position is ideal for motivated individuals with retail experience who thrive in fast-paced environments. Shift Supervisors ensure that every customer leaves with a smile, every beverage is perfected to standard, and the store runs smoothly. With flexible hours that may include early mornings, evenings, weekends, nights, and holidays, this role offers the chance to grow within a supportive team while enjoying competitive pay estimated at $38,000-$48,000 annually based on Chicago market rates.

Key Responsibilities

Shift Supervisors at Starbucks are the backbone of store operations. Your key responsibilities include:

• Maintaining regular and consistent attendance and punctuality, with or without reasonable accommodations.
• Working flexible hours to meet store needs, including early mornings, evenings, weekends, nights, and holidays.
• Upholding store operating policies and standards, such as providing quality beverages and food products, accurate cash handling, and ensuring store safety and security.
• Preparing and coaching the team on preparing food and beverages according to standard recipes or customized orders, including adjustments for temperature, ingredients, or substitutions.
• Delegating tasks to other employees and coordinating the work of two or more team members to optimize efficiency.
• Directing the work of others while fostering a positive team environment.

Customer Focus

Constant interaction with customers is central, fulfilling requests with speed and enthusiasm to create memorable experiences that keep guests returning to our Chicago location.

Qualifications & Requirements

To succeed as a Shift Supervisor at Starbucks in Chicago, candidates should possess:

• At least six months of experience in a customer-facing role requiring constant interaction and request fulfillment.
• Six months of experience delegating tasks or coordinating teams of two or more employees.
• Ability to direct the work of others effectively.
• Quick learning aptitude to master recipes, procedures, and store systems.
• Strong oral communication and interpersonal skills.
• Knowledge of retail environments and ability to work collaboratively in a team.
• Proven relationship-building skills to inspire partners and delight customers.

No formal education beyond high school is required, but a passion for coffee, service, and leadership is essential. Reasonable accommodations are available for qualified individuals.

Benefits & Perks

Starbucks offers industry-leading benefits that set us apart as an employer of choice:

• 100% Tuition Coverage: Pursue your degree online through Arizona State University (ASU) with full tuition reimbursement.
• Bean Stock: Equity grants that make you a true partner in our success.
• Spotify Premium: Enjoy ad-free music to soundtrack your life.
• Free Coffee and Food Markouts: Indulge in complimentary handcrafted beverages and food items daily.
• 401(k) with Company Match: Secure your financial future with generous matching contributions.

Additional perks include comprehensive health insurance, paid time off, mental health resources, and employee discounts. These benefits are available from day one for eligible partners, making Starbucks a top choice for Shift Supervisor jobs in Chicago.

Career Growth at Starbucks

Starbucks invests heavily in partner development. As a Shift Supervisor, you'll receive ongoing training, leadership coaching, and opportunities to advance to roles like Assistant Store Manager, Store Manager, or even District Manager. Many of our executives started as baristas. With internal mobility programs and tuition coverage, your career path is limitless. In Chicago's dynamic market, this role is a launchpad for retail leadership in the coffee industry.

Training and Development

From hands-on barista skills to management workshops, Starbucks provides world-class training to build your expertise and confidence.

Why Join Starbucks

Joining Starbucks as a Shift Supervisor in Chicago means becoming part of a purpose-driven company that values inclusivity, sustainability, and community impact. We source ethically grown coffee, support farmers globally, and create inclusive spaces. Enjoy a premium work culture with flexible scheduling, competitive pay, and benefits that prioritize your well-being. At 333 N. Michigan Ave, you'll lead a team in a high-traffic, iconic location, contributing to Chicago's coffee scene while building lasting relationships. Starbucks isn't just a job—it's a career where you can thrive.

Role FAQs

What is the salary range for this Shift Supervisor role?

Estimated at $38,000-$48,000 USD yearly, based on Chicago, IL market rates for similar positions.

Is this a full-time position?

Yes, full-time with flexible shift schedules.

What experience is required?

Six months in customer service and six months delegating tasks.

Does Starbucks offer benefits immediately?

Eligible partners receive benefits from day one, including tuition coverage and free drinks.

How do I apply for the Shift Supervisor job at Store# 28867?

Apply online through Starbucks careers portal and mention Store# 28867, 333 N. Michigan Ave, Chicago, IL.

Ready to elevate your career? Apply for this Shift Supervisor position at Starbucks today and brew your future with us!