About Starbucks Coffee Company

Starbucks Coffee Company is the world's leading coffeehouse chain, with over 38,000 stores in more than 80 countries. Founded in 1971 in Seattle, Washington, Starbucks has grown into a global icon synonymous with premium coffee, exceptional customer experiences, and a commitment to sustainability. At Starbucks, we are more than just a coffee company; we are creators of human connections through every cup. Our mission is to inspire and nurture the human spirit—one person, one cup, and one neighborhood at a time. In Chicago, Illinois, our stores like Store# 22423 at WELLS & SCOTT embody this ethos, serving as community hubs where baristas craft handcrafted beverages and foster welcoming environments.

Role Overview

As a Shift Supervisor at Starbucks Coffee Company in Chicago, Illinois, you will play a pivotal role in leading your team during shifts, ensuring smooth operations, and delivering the Starbucks experience to every customer. This position is ideal for motivated individuals with retail or food service experience who thrive in fast-paced environments. You will coach partners, maintain high standards, and contribute to a positive store culture. With flexible scheduling and opportunities for advancement, this role offers a stepping stone to greater leadership positions within Starbucks.

Key Responsibilities

Shift Supervisors at Starbucks are the backbone of store operations. Your key responsibilities include:

• Maintaining regular and consistent attendance and punctuality, with or without reasonable accommodations.
• Being available to work flexible hours, including early mornings, evenings, weekends, nights, and holidays.
• Meeting store operating policies and standards, such as providing quality beverages and food products, cash handling, and ensuring store safety and security.
• Preparing and coaching the preparation of food and beverages to standard recipes or customized for customers, including adjustments like temperature, ingredient quantities, or substitutions.
• Delegating tasks to other employees and coordinating the work of two or more team members to keep operations running efficiently.

These duties ensure that every shift runs seamlessly, upholding the premium standards Starbucks customers expect.

Qualifications & Requirements

To succeed as a Shift Supervisor at Starbucks in Chicago, you should possess:

• At least six months of experience in a customer-facing role requiring constant interaction and fulfillment of customer requests.
• Six months of experience delegating tasks or coordinating teams of two or more employees.
• The ability to direct the work of others effectively.
• Strong oral communication skills and the ability to learn quickly.
• Knowledge of the retail environment, strong interpersonal skills, and the capacity to work as part of a team while building relationships.

No formal degree is required, but a passion for coffee, customer service, and leadership is essential. Starbucks values diversity and provides reasonable accommodations as needed.

Benefits & Perks

Starbucks offers industry-leading benefits to support your well-being and growth:

• 100% Tuition Coverage: Pursue your degree online through Arizona State University at no cost.
• Bean Stock: Receive stock grants as part of your compensation, making you an owner in the company.
• Spotify Premium: Enjoy a free subscription to stream your favorite music.
• Free Coffee and Food Markouts: Take home products daily to savor the Starbucks experience.
• 401(k) Match: Secure your future with company-matched retirement savings.
• Additional perks include comprehensive health insurance, dental and vision coverage, paid time off, mental health resources, and partner discounts.

These benefits reflect Starbucks' commitment to investing in its partners holistically.

Career Growth at Starbucks

Starbucks is dedicated to your professional development. As a Shift Supervisor, you'll receive hands-on training, leadership coaching, and access to Starbucks College Achievement Plan. Many of our district managers, store managers, and executives started as hourly partners. With internal promotion rates among the highest in retail, your career path could lead to roles like Store Manager, District Manager, or beyond. In Chicago, opportunities abound in one of our busiest markets.

Why Join Starbucks

Joining Starbucks means becoming part of a purpose-driven company that prioritizes people, communities, and the planet. In Chicago's vibrant Wells & Scott location, you'll lead a team that creates moments of connection for diverse customers. Enjoy competitive pay estimated at $37,000-$48,000 annually, flexible schedules, and a supportive culture. Starbucks' emphasis on inclusivity, sustainability (like our 2030 Goals for ethical sourcing), and innovation makes it the employer of choice for retail careers.

Role FAQs

What is the work schedule like?

Flexible hours including early mornings, evenings, weekends, nights, and holidays to meet store needs.

Is prior supervisory experience required?

Yes, at least six months delegating tasks to two or more employees.

What benefits are available from day one?

Many, including free drinks/food, stock grants, and tuition coverage after eligibility.

How does Starbucks support career advancement?

Through training programs, mentorship, and a promote-from-within philosophy.

Is this a full-time role?

Yes, full-time employment with comprehensive benefits.

Apply today to elevate your career at Starbucks Coffee Company in Chicago, Illinois!