About Starbucks Coffee Company

Starbucks Coffee Company is the world's leading coffeehouse chain, renowned for its premium coffee, exceptional customer experiences, and commitment to ethical sourcing. Founded in 1971 in Seattle, Washington, Starbucks has grown into a global icon with over 38,000 stores in more than 80 countries. At Starbucks, we are more than just a coffee company; we are creators of human connections, fostering communities where every cup tells a story. Our mission to inspire and nurture the human spirit—one person, one cup, and one neighborhood at a time—drives everything we do. In Chicago's vibrant River North neighborhood, Store #13710 at Erie & Dearborn embodies this spirit, serving as a bustling hub for professionals, locals, and tourists alike.

Role Overview

As a Shift Supervisor at Starbucks Store #13710 in Chicago's River North, you will play a pivotal role in leading your team to deliver the iconic Starbucks experience. This position is ideal for motivated individuals with retail or food service experience who thrive in dynamic environments. You will oversee operations during shifts, ensuring seamless service, product quality, and team performance. With flexible hours that may include early mornings, evenings, weekends, nights, and holidays, this full-time role offers the perfect blend of leadership responsibility and customer interaction in one of Chicago's most exciting districts.

Why This Role Matters

Shift Supervisors are the heartbeat of our stores, bridging the gap between baristas and store managers. Your ability to direct others, coach on beverage and food preparation, and uphold our high standards directly impacts customer satisfaction and store success.

Key Responsibilities

In this leadership position, your daily duties will keep the store running smoothly and exceed customer expectations:

• Maintain regular and consistent attendance and punctuality, modeling reliability for your team.
• Work flexible hours, including early mornings, evenings, weekends, nights, and holidays, to meet store needs.
• Enforce store operating policies, including quality beverage and food production, cash handling, safety, and security.
• Prepare and coach team members on standard recipes and custom orders, adapting for temperature, ingredients, or substitutions.
• Delegate tasks and coordinate the efforts of two or more employees to optimize shift efficiency.
• Direct the work of others, providing guidance to ensure peak performance.

Qualifications & Requirements

To succeed as a Shift Supervisor at Starbucks, bring these essential qualifications:

• At least six months of experience in a customer-facing role requiring constant interaction and request fulfillment.
• Six months of experience delegating tasks or coordinating two or more employees.
• Proven ability to direct and lead others effectively.
• Quick learning aptitude to master Starbucks procedures rapidly.
• Strong oral communication and interpersonal skills for team and customer engagement.
• Retail environment knowledge and team collaboration abilities.
• Capacity to build meaningful relationships with colleagues and customers.

Reasonable accommodations are available to support your success.

Benefits & Perks

Starbucks invests in its partners (that's us!) with industry-leading benefits that support your well-being, finances, and growth:

• Bean Stock: Receive Starbucks stock grants to share in the company's success.
• 100% Tuition Coverage: Pursue your degree online through Arizona State University at no cost.
• Spotify Premium: Enjoy ad-free music to soundtrack your life.
• Free Coffee & Food Markouts: Indulge in complimentary drinks and snacks daily.
• 401(k) with Company Match: Secure your future with generous retirement contributions.

Additional perks include comprehensive health insurance, paid time off, partner discounts, and mental health resources, making Starbucks a top employer in retail.

Career Growth at Starbucks

Starbucks is committed to your professional development. As a Shift Supervisor, you'll gain hands-on leadership experience that paves the way for advancement to roles like Assistant Store Manager, Store Manager, or District Manager. Our internal mobility programs and leadership training ensure 80% of management positions are filled by current partners. With opportunities across thousands of stores and corporate roles, your career at Starbucks can span continents and disciplines—from operations to merchandising, sustainability, and beyond.

Training & Development

From day one, you'll access Starbucks' world-class training, including digital learning platforms, on-the-job coaching, and certification programs tailored to your growth.

Why Join Starbucks

Joining Starbucks means becoming part of a purpose-driven culture that values diversity, equity, inclusion, and sustainability. In Chicago's River North, you'll contribute to a lively community atmosphere while enjoying the perks of working for a Fortune 500 company. Our partners rave about the flexibility, camaraderie, and real impact they make daily. With competitive pay estimated at $38,000-$48,000 annually (based on market rates for Chicago), plus tips and benefits, this role offers stability and upside in the heart of the Windy City.

Role FAQs

Q: What shifts will I work?
A: Flexible hours including early mornings, evenings, weekends, nights, and holidays, based on store needs.

Q: Do I need prior supervisory experience?
A: Yes, at least six months delegating tasks to two or more employees.

Q: What benefits are available immediately?
A: Free coffee/food markouts start day one; full benefits package after eligibility period.

Q: Is this a full-time position?
A: Yes, full-time employment with comprehensive benefits.

Q: How do I apply?
A: Visit Starbucks careers site and search for Store #13710 in Chicago, IL.

Ready to elevate your career? Apply for the Shift Supervisor role at Starbucks River North today and brew your future with us!