About Starbucks Coffee Company

Starbucks Coffee Company is the world's leading coffeehouse chain, with over 38,000 locations globally, serving millions of customers daily. Founded in 1971 in Seattle, Washington, Starbucks has grown into a premium brand synonymous with high-quality coffee, exceptional customer service, and a welcoming third-place environment. In the United States, Starbucks operates thousands of stores, including in vibrant cities like Chicago, Illinois. As a Shift Supervisor at Store# 48855 located at Cicero & Berteau, you'll be part of a dynamic team committed to inspiring and nurturing the human spirit—one person, one cup, and one neighborhood at a time. Starbucks isn't just about coffee; it's about creating meaningful connections and fostering community through sustainable practices, ethical sourcing, and employee empowerment.

Role Overview

The Shift Supervisor role at Starbucks Coffee Company in Chicago, Illinois, is a leadership position designed for motivated individuals ready to take charge during shifts. Reporting to the store manager, you'll oversee operations, coach baristas, and ensure every customer leaves with a smile. This full-time opportunity offers flexible scheduling to fit your lifestyle while providing hands-on experience in retail management within the fast-paced coffee industry. With a focus on quality beverages, food preparation, and team coordination, Shift Supervisors play a pivotal role in delivering the Starbucks Experience. Located at Cicero & Berteau in Chicago, this store serves a diverse community, offering you the chance to build lasting relationships and grow your career in a supportive environment.

Key Responsibilities

As a Shift Supervisor, your day-to-day duties are critical to store success. You'll maintain regular and consistent attendance and punctuality, ensuring smooth operations with or without reasonable accommodations. Be available for flexible hours, including early mornings, evenings, weekends, nights, and holidays. Uphold store operating policies and standards by providing quality beverages and food products, handling cash securely, and prioritizing safety and security.

Key tasks include preparing and coaching the preparation of food and beverages to standard recipes or customizing orders with changes like temperature, ingredient quantities, or substitutions. Leverage your experience to delegate tasks to other employees and coordinate the efforts of two or more team members. Direct the work of others effectively, foster a positive team environment, and contribute to building strong customer relationships. Your ability to learn quickly and adapt will be essential in this high-volume retail setting.

Qualifications & Requirements

To thrive as a Shift Supervisor at Starbucks in Chicago, bring at least six months of experience in a customer-facing role requiring constant interaction and fulfillment of requests. You should also have six months of experience delegating tasks or coordinating teams of two or more employees. Key qualifications include the ability to direct others, learn quickly, and communicate effectively orally. Strong interpersonal skills, knowledge of the retail environment, teamwork capabilities, and relationship-building prowess are must-haves. No formal education beyond high school is required, but a passion for coffee and service excellence sets top candidates apart. Starbucks values diversity and provides reasonable accommodations as needed.

Essential Skills

Excel with effective oral communication, strong interpersonal abilities, task delegation, team leadership, quick adaptability, and retail savvy. These skills ensure you can handle busy shifts and inspire your team.

Benefits & Perks

Starbucks offers industry-leading benefits that prioritize your well-being and growth. Enjoy Bean Stock equity grants, giving you ownership in the company. Receive 100% tuition coverage for Arizona State University Online degrees, opening doors to higher education without debt. Unwind with a complimentary Spotify Premium subscription. Savor free coffee and markouts during shifts, plus discounts on merchandise. Secure your future with a 401(k) retirement plan featuring company matching contributions. Additional perks include comprehensive health insurance, paid time off, mental health resources, and partner networks for community involvement. These benefits make Starbucks a top employer in retail.

Career Growth at Starbucks

Starbucks invests in your professional development with robust training programs, leadership workshops, and clear paths to advancement. Many store managers and district leaders started as Shift Supervisors. Access online learning platforms, mentorship opportunities, and performance-based promotions. In Chicago, with multiple stores and regional offices, upward mobility is real. Build skills in operations, customer service, and management that transfer across industries. Starbucks' commitment to internal growth means 70% of leadership roles are filled by current partners.

Why Join Starbucks

Joining Starbucks as a Shift Supervisor in Chicago means more than a job—it's a career with purpose. Work for a values-driven company focused on sustainability, like sourcing ethically grown coffee and reducing waste. Be part of a inclusive culture that celebrates diversity, with employee resource groups and equitable pay practices. Experience the pride of leading a team that creates moments of connection for customers. In a competitive retail landscape, Starbucks stands out with its premium brand, global reach, and partner-first philosophy. Chicago's energetic scene at Cicero & Berteau offers a perfect backdrop to launch or elevate your career.

Role FAQs

What is the work schedule like?

Flexible hours including early mornings, evenings, weekends, nights, and holidays to meet store needs.

Do I need prior supervisory experience?

Yes, at least six months delegating tasks to two or more employees.

What benefits are available immediately?

Free coffee markouts, Spotify Premium, and more start on day one, with full benefits after eligibility.

Is training provided?

Comprehensive onboarding covers recipes, operations, and leadership skills.

How does Starbucks support career advancement?

Through tuition coverage, Bean Stock, training, and promotion opportunities from within.

This role at Starbucks Coffee Company in Chicago, Illinois, is your gateway to leadership in the coffee industry. Apply now and brew your future with us!