Shift Supervisor - Starbucks Coffee Company, Chicago, Illinois

About Starbucks Coffee Company

Starbucks Coffee Company is the world's leading coffeehouse chain, passionately committed to inspiring and nurturing the human spirit—one person, one cup, and one neighborhood at a time. Founded in 1971 in Seattle, Washington, Starbucks has grown into a global icon with over 38,000 stores in more than 80 countries. At Starbucks, we pride ourselves on creating a welcoming third place between home and work, where customers can connect, relax, and enjoy premium coffee, handcrafted beverages, and fresh food. Our mission drives everything we do: to be the premier purveyor of the finest coffee while maintaining our uncompromising principles.

In Chicago, Starbucks operates vibrant stores like Store# 48513 at Chicago & Kingsbury, serving diverse communities with the same high standards of quality and service. As a Shift Supervisor, you'll play a pivotal role in upholding this legacy, leading teams to deliver memorable experiences every shift.

Role Overview

The Shift Supervisor position at Starbucks Store# 48513 in Chicago, Illinois, is a dynamic leadership role perfect for motivated individuals with retail experience. In this full-time position, you'll oversee store operations during your shift, ensuring exceptional customer service, product quality, and team performance. With flexible hours that may include early mornings, evenings, weekends, nights, and holidays, this role demands reliability and adaptability. Estimated salary ranges from $38,000 to $48,000 USD annually, based on market rates for Chicago's retail and food sector, offering competitive pay with significant growth potential.

As a Shift Supervisor, you'll coach baristas, manage daily tasks, and contribute to a positive store environment, all while embodying Starbucks' values of inclusivity, excellence, and community impact.

Key Responsibilities

Shift Supervisors at Starbucks are the backbone of store operations. Your key responsibilities include:

• Maintaining regular and consistent attendance and punctuality, with or without reasonable accommodations.
• Being available to work flexible hours, including early mornings, evenings, weekends, nights, and/or holidays.
• Meeting store operating policies and standards, such as providing quality beverages and food products, cash handling, and ensuring store safety and security.
• Preparing and coaching the preparation of food and beverages to standard recipes or customized orders, including adjustments for temperature, ingredient quantities, or substitutions.
• Delegating tasks to other employees and coordinating the work of two or more team members to keep operations smooth.

Leadership Focus

Direct the work of others, build team relationships, and foster a collaborative environment. Your ability to handle high-volume periods while maintaining Starbucks' premium standards will directly impact customer satisfaction and store success.

Qualifications & Requirements

To thrive as a Shift Supervisor at Starbucks in Chicago, candidates should possess:

• At least six months of experience in a customer-facing role requiring constant interaction and fulfilling customer requests.
• Six months of experience delegating tasks or coordinating two or more employees.
• Ability to direct the work of others and learn quickly in a fast-paced environment.
• Effective oral communication skills and strong interpersonal abilities.
• Knowledge of the retail environment, with the capacity to work as part of a team and build lasting relationships.

No formal degree is required, but a passion for coffee, people, and leadership is essential. Starbucks welcomes diverse backgrounds and provides reasonable accommodations as needed.

Benefits & Perks

Starbucks offers an unmatched benefits package designed to support your well-being and future:

• Bean Stock: Equity grants that make you a partner in our success.
• 100% Tuition Coverage: Full reimbursement for online degrees through Arizona State University (ASU Online).
• Spotify Premium: Complimentary subscription to enjoy your favorite music.
• Free Coffee and Food Markouts: Enjoy handcrafted beverages and food on every shift.
• 401(k) with Company Match: Secure your retirement with generous matching contributions.

Additional perks include comprehensive health insurance, paid time off, mental health resources, and employee discounts. These benefits reflect Starbucks' commitment to total rewards for partners.

Career Growth at Starbucks

Starbucks invests heavily in partner development. As a Shift Supervisor, you'll access leadership training programs, mentorship, and clear paths to roles like Assistant Store Manager, Store Manager, and beyond. Many of our district and regional leaders started as hourly partners. With internal mobility across thousands of U.S. stores, your career at Starbucks in Chicago can lead to national opportunities. We promote from within, valuing performance, initiative, and alignment with our mission.

Training and Development

From day one, you'll receive hands-on training in coffee expertise, customer service, and management skills. Ongoing programs ensure you stay ahead in the competitive retail landscape.

Why Join Starbucks

Joining Starbucks means more than a job—it's a chance to make a difference. In Chicago's bustling Chicago & Kingsbury location, you'll serve a vibrant community, contribute to sustainable practices like our Greener Stores initiative, and be part of a company that prioritizes ethics, diversity, and inclusion. With a premium brand reputation, competitive estimated salary of $38,000-$48,000 USD, and industry-leading benefits, Starbucks offers stability and excitement. Whether you're passionate about coffee or leadership, this Shift Supervisor role propels your career forward.

Starbucks partners enjoy a culture of belonging, where your voice matters. Apply now to experience the Starbucks difference.

Role FAQs

What is the estimated salary for this role?

Based on Chicago market rates for Shift Supervisors in retail/food service, expect $38,000-$48,000 USD yearly, with opportunities for performance bonuses and raises.

Is this a full-time position?

Yes, this is a full-time role with flexible scheduling to fit your lifestyle.

What experience is required?

Minimum six months in customer service and task delegation; leadership potential is key.

Does Starbucks offer benefits immediately?

Eligible partners receive benefits like tuition coverage and 401(k) match after meeting service requirements.

How do I apply?

Search for Store# 48513 on Starbucks careers site and submit your application today!