Shift Supervisor - Starbucks Coffee Company, Chicago, Illinois

About Starbucks Coffee Company

Starbucks Coffee Company is the world's premier purveyor of sustainably sourced coffee, fostering a global community of coffee lovers since 1971. With over 38,000 stores in more than 80 countries, Starbucks isn't just a coffeehouse—it's a third place between work and home where connections are made. Headquartered in Seattle, Washington, Starbucks champions ethical sourcing, environmental stewardship, and partner (employee) well-being. In Chicago, Illinois, stores like the one at Madison & Morgan embody this mission, serving as vibrant hubs for the community. As a Shift Supervisor, you'll play a pivotal role in creating these inspiring experiences.

Role Overview

The Shift Supervisor position at Starbucks Store# 02527 in Chicago, Illinois, is a dynamic leadership role perfect for motivated individuals ready to step up in the fast-paced retail and food service environment. Reporting to the store manager, you'll oversee shift operations, coach baristas, and ensure every customer leaves with a smile. This full-time opportunity demands flexibility, strong people skills, and a passion for coffee excellence. With competitive pay estimated at $38,000-$48,000 annually (based on Chicago market rates), plus iconic Starbucks benefits, it's more than a job—it's a launchpad for your retail career.

Key Daily Duties

Expect to juggle customer service, team coordination, and operational excellence, all while upholding Starbucks' high standards for quality beverages and food.

Key Responsibilities

As Shift Supervisor, your core duties include:

• Maintaining regular and consistent attendance and punctuality, demonstrating reliability with or without reasonable accommodations.
• Working flexible hours, including early mornings, evenings, weekends, nights, and holidays to meet store needs.
• Adhering to store operating policies, including quality beverage and food preparation, cash handling, safety, and security protocols.
• Preparing and coaching team members on food and beverage recipes, including customizations for temperature, ingredients, or substitutions.
• Delegating tasks and coordinating the efforts of two or more employees to ensure smooth shift operations.

These responsibilities empower you to lead by example, fostering a positive store culture while delivering the Starbucks experience customers crave.

Qualifications & Requirements

Starbucks seeks candidates who thrive in team settings and retail dynamics. Essential qualifications include:

• At least six months of experience in a customer-facing role involving constant interaction and request fulfillment.
• Six months of experience delegating tasks or coordinating two or more employees.
• Proven ability to direct the work of others and build relationships.
• Strong oral communication, interpersonal skills, and quick learning aptitude.
• Knowledge of retail environments and ability to work collaboratively as part of a team.
• Availability for flexible scheduling, with or without reasonable accommodations.

No formal degree required—your passion and experience will shine. Starbucks values diversity and provides training to help you succeed.

Benefits & Perks

Starbucks sets the standard for partner benefits, offering comprehensive packages from day one:

• Bean Stock: Equity grants that make you a shareholder in Starbucks' success.
• 100% Tuition Coverage: Full reimbursement for online degrees through Arizona State University (ASU Online), no cap on eligible programs.
• Spotify Premium: Complimentary subscription to enjoy music on the go.
• Free Coffee & Food Markouts: Enjoy handcrafted beverages and food items during shifts.
• 401(k) Match: Generous company matching to build your retirement savings.

Additional perks include health insurance, paid time off, mental health resources, and exclusive partner discounts. In Chicago, you'll also benefit from local wellness programs tailored to urban lifestyles.

Career Growth at Starbucks

Starbucks invests in your future with robust development programs. Shift Supervisors often advance to Assistant Store Manager or beyond—over 70% of store leaders started as hourly partners. Access leadership training, mentorship, and the Starbucks College Achievement Plan. In Chicago's competitive market, this role positions you for rapid promotion within the district or region, with opportunities in operations, merchandising, or corporate paths.

Training & Development

From barista basics to advanced management courses, Starbucks provides ongoing education to fuel your growth.

Why Join Starbucks

Choosing Starbucks means joining a purpose-driven company committed to sustainability, inclusivity, and innovation. In Chicago's Madison & Morgan store, you'll contribute to a neighborhood staple while enjoying premium benefits unmatched in retail. Lead inspiring shifts, build lasting relationships, and sip on world-class coffee—all while advancing your career. Starbucks partners are empowered to make decisions, voice ideas, and grow personally and professionally.

Role FAQs

What is the estimated salary for this Shift Supervisor role?

Based on Chicago, Illinois market rates for retail/food service supervisors, expect $38,000-$48,000 annually, plus tips and benefits.

Is this a full-time position?

Yes, full-time with flexible scheduling to fit your lifestyle.

What experience is required?

Six months in customer service and task delegation; retail knowledge is a plus.

Does Starbucks offer benefits immediately?

Yes, eligible partners receive benefits like tuition coverage and 401(k) from day one.

How do I apply?

Search for Store# 02527 on Starbucks careers site and submit your application today!

Ready to elevate your career? Apply for Shift Supervisor at Starbucks in Chicago now and become part of something bigger.