Shift Supervisor - Starbucks Coffee Company, Chicago, Illinois

About Starbucks Coffee Company

Starbucks Coffee Company is the world's premier purveyor of the finest coffee, passionately sourcing the highest quality arabica beans and crafting beverages that connect people to meaningful moments. With over 38,000 stores in 80+ countries, Starbucks has built a global legacy of innovation, community, and excellence since 1971. In Chicago, Illinois, our stores embody the city's vibrant energy, offering a welcoming third place for customers to unwind, connect, and recharge. As a Shift Supervisor at Store# 00203 on N Wacker, you'll play a pivotal role in delivering this iconic Starbucks experience while advancing your career in a supportive, dynamic environment.

Role Overview

The Shift Supervisor position at Starbucks in Chicago is a leadership role designed for motivated individuals ready to guide barista teams during key shifts. You'll ensure smooth operations, uphold our high standards for beverage and food quality, and create memorable customer interactions. This full-time opportunity demands flexibility for early mornings, evenings, weekends, nights, and holidays, making it ideal for those thriving in fast-paced retail settings. With a focus on team coordination and customer fulfillment, Shift Supervisors at Starbucks drive store success while growing professionally.

Key Responsibilities

As a Shift Supervisor, your daily impact includes:

• Maintaining regular and consistent attendance and punctuality, with or without reasonable accommodations.
• Working flexible hours, including early mornings, evenings, weekends, nights, and holidays.
• Meeting store operating policies and standards, such as providing quality beverages and food products, cash handling, and ensuring store safety and security.
• Preparing and coaching the preparation of food and beverages to standard recipes or customized for customers, including adjustments like temperature, ingredient quantities, or substitutions.
• Delegating tasks to other employees and coordinating the work of two or more team members to optimize efficiency.

Leadership and Customer Focus

Direct the work of others with confidence, leveraging strong interpersonal skills to build team relationships and foster a collaborative environment. Your ability to learn quickly and communicate effectively will ensure seamless operations and exceptional service.

Qualifications & Requirements

To succeed as a Shift Supervisor at Starbucks Chicago:

• At least six months of experience in a customer-facing role requiring constant interaction and request fulfillment.
• Six months of experience delegating tasks or coordinating two or more employees.
• Proven ability to direct others, learn quickly, and excel in oral communication.
• Knowledge of retail environments, strong interpersonal skills, and teamwork abilities.
• Capacity to build relationships and work flexibly with or without reasonable accommodations.

Why These Matter

These qualifications equip you to handle the demands of a high-volume Starbucks store, ensuring every shift runs smoothly and customers leave delighted.

Benefits & Perks

Starbucks invests in partners with industry-leading benefits:

• 100% Tuition Coverage: Earn your bachelor's degree online through Arizona State University at no cost.
• Bean Stock: Receive Starbucks stock grants to share in our success.
• Spotify Premium: Enjoy a complimentary subscription as part of your partner perks.
• Free Coffee and Food Markouts: Indulge in complimentary drinks and food during shifts.
• 401(k) Match: Secure your future with generous company matching contributions.

Additional perks include health insurance, paid time off, mental health resources, and exclusive partner discounts, making Starbucks a top employer in retail.

Career Growth at Starbucks

Starbucks champions internal mobility, with 70% of leaders starting as hourly partners. As a Shift Supervisor in Chicago, you'll gain hands-on leadership experience, mentorship, and access to District Manager training programs. Advance to roles like Store Manager, Regional Director, or corporate positions. Our commitment to development includes leadership workshops, online courses via Starbucks College Achievement Plan, and clear promotion paths in the coffee industry.

Real Partner Stories

Many Chicago Shift Supervisors have risen through the ranks, crediting Starbucks' supportive culture and tuition benefits for their success.

Why Join Starbucks

Joining Starbucks means more than a job—it's a chance to lead with purpose in Chicago's bustling retail scene. Enjoy competitive pay estimated at $38,000-$48,000 annually, a premium work culture, and the pride of contributing to a brand that values sustainability, diversity, and community. In N Wacker's vibrant location, you'll connect with diverse customers while building lasting skills. Starbucks offers stability, flexibility, and opportunities unmatched in coffee industry jobs.

Role FAQs

What is the work schedule like?

Flexible hours including early mornings, evenings, weekends, nights, and holidays to meet store needs.

Do I need prior supervisory experience?

Yes, at least six months delegating tasks to two or more employees.

What benefits are available immediately?

Perks like free coffee markouts and Spotify Premium start right away, with comprehensive benefits upon eligibility.

Is training provided?

Comprehensive onboarding ensures you're equipped to succeed, with ongoing coaching.

How does Starbucks support career advancement?

Through tuition coverage, Bean Stock, leadership programs, and internal promotions.

Ready to elevate your career? Apply for the Shift Supervisor role at Starbucks in Chicago today and become part of something bigger.