About Starbucks Coffee Company

Starbucks Coffee Company is the world's premier purveyor of the finest coffee, passionately committed to creating a welcoming third place environment where customers can connect, relax, and enjoy handcrafted beverages. With over 38,000 stores globally, Starbucks has built a legacy of innovation, sustainability, and employee empowerment. Founded in 1971 in Seattle, Washington, the company has grown into a global icon, serving millions daily while prioritizing ethical sourcing, community impact, and partner (employee) well-being. At Starbucks, every role contributes to our mission: to inspire and nurture the human spirit – one person, one cup, and one neighborhood at a time.

Role Overview

As a Shift Supervisor at Starbucks Store# 02491, located at 1900 West Montrose in Chicago, Illinois, you will play a pivotal role in leading your team during shifts, ensuring operational excellence, and delivering the signature Starbucks experience. This full-time position demands dynamic leadership in a fast-paced retail environment, where you'll coach baristas, manage customer interactions, and uphold our high standards for food, beverage quality, and store safety. Ideal for motivated individuals with retail experience, this role offers a platform to develop supervisory skills while immersing yourself in Starbucks' supportive culture.

Why This Role Matters

Shift Supervisors are the heartbeat of our stores, bridging the gap between baristas and store management. You'll inspire teams to exceed expectations, fostering a positive atmosphere that keeps customers returning. In Chicago's vibrant Montrose location, you'll engage with diverse communities, contributing to local neighborhood vibes while advancing your career in the coffee industry.

Key Responsibilities

In this hands-on leadership position, your daily impact includes:

• Maintaining regular and consistent attendance and punctuality, modeling reliability for your team.
• Working flexible hours, including early mornings, evenings, weekends, nights, and holidays to meet store needs.
• Ensuring compliance with store operating policies, from quality beverage and food preparation to cash handling, safety, and security protocols.
• Coaching team members in preparing food and beverages to standard recipes or customizing orders with adjustments like temperature, ingredients, or substitutions.
• Delegating tasks, coordinating the efforts of two or more employees, and directing workflow to optimize efficiency during peak times.

Customer-Centric Focus

Constantly interact with guests, fulfilling requests with warmth and efficiency, building relationships that turn first-time visitors into loyal fans of Starbucks in Chicago.

Qualifications & Requirements

To thrive as a Shift Supervisor, bring these essential qualifications:

• At least six months of experience in a customer-facing role requiring constant interaction and request fulfillment.
• Six months of experience delegating tasks or coordinating two or more employees.
• Proven ability to direct others, learn quickly, and communicate effectively orally.
• Strong interpersonal skills, team collaboration abilities, and retail environment knowledge.
• Flexibility for varied shifts and commitment to attendance standards, with or without reasonable accommodations.

What Sets You Apart

Passion for coffee, relationship-building prowess, and a knack for thriving in dynamic settings will make you shine. No formal degree required – your hands-on experience speaks volumes.

Benefits & Perks

Starbucks invests in partners with industry-leading benefits from day one:

• 100% Tuition Coverage: Pursue a bachelor's degree through ASU Online at no cost.
• Bean Stock: Equity grants that let you own a piece of Starbucks' success.
• Spotify Premium: Enjoy ad-free music to fuel your shifts.
• Free Coffee & Food Markouts: Indulge in beverages and pastries on us.
• 401(k) Match: Secure your future with generous company contributions.

Additional perks include health insurance, paid time off, mental health resources, and exclusive partner discounts, creating a total rewards package valued at thousands annually.

Career Growth at Starbucks

Starbucks is committed to partner development. As a Shift Supervisor, access leadership training, mentorship, and pathways to roles like Assistant Store Manager or beyond. Many executives started as baristas – your journey could lead to district management or corporate opportunities. With internal mobility across 38,000+ stores, Chicago is your launchpad in a global career.

Training & Development

Comprehensive onboarding, ongoing coaching, and digital learning platforms ensure you're equipped for success and advancement.

Why Join Starbucks

Beyond competitive pay estimated at $38,000-$48,000 annually for Chicago market rates, join a purpose-driven company prioritizing inclusivity, sustainability, and innovation. In Chicago's bustling scene, lead at a store that embodies community spirit. Experience a culture where your growth, voice, and well-being matter – backed by benefits that rival top employers.

Role FAQs

Is this a full-time role?

Yes, full-time with flexible scheduling to fit your life.

What experience is required?

Six months customer service and six months team coordination.

Are benefits immediate?

Most perks start on day one, including tuition coverage and free drinks.

How do I apply?

Search for Store# 02491 on Starbucks careers site and submit your application today.

Does Starbucks support career advancement?

Absolutely – with proven paths from shift supervisor to executive roles.

Ready to elevate your career? Apply for Shift Supervisor at Starbucks Chicago now and become part of something bigger.