About Starbucks Coffee Company

Starbucks Coffee Company is the world's leading coffeehouse chain, with over 38,000 stores in more than 80 countries. Founded in 1971 in Seattle, Washington, Starbucks has grown into a global icon synonymous with premium coffee, exceptional customer experiences, and a commitment to sustainability. At Starbucks, we are more than just a coffee company; we are a community of passionate individuals dedicated to inspiring and nurturing the human spirit—one person, one cup, and one neighborhood at a time. Our mission drives everything we do, from ethically sourcing the finest Arabica coffee to creating inclusive spaces where customers connect.

In the United States, Starbucks employs hundreds of thousands of partners (that's what we call our employees) who contribute to our success daily. As a Shift Supervisor in Chicago, Illinois, you'll be part of a dynamic team at Store# 02494 on Wrightwood and Racine, serving the vibrant Lincoln Park community and beyond. Starbucks values diversity, equity, and inclusion, fostering an environment where every partner can thrive.

Role Overview

The Shift Supervisor role at Starbucks is a leadership position designed for motivated individuals ready to take the next step in their retail career. Reporting to the store manager, you'll oversee shift operations, coach baristas, and ensure every customer leaves with a smile. This full-time position demands flexibility, as shifts may include early mornings, evenings, weekends, nights, and holidays. With six months of customer-facing and team coordination experience, you'll direct the work of others while upholding Starbucks' high standards for beverage quality, food preparation, cash handling, safety, and security.

Located in Chicago's bustling Wrightwood and Racine area, this role offers the chance to engage with diverse customers in a high-energy environment. Whether customizing lattes or leading morning rushes, Shift Supervisors embody Starbucks' customer obsession and operational excellence.

Key Responsibilities

As a Shift Supervisor, your day-to-day impact is significant:

• Maintain regular and consistent attendance and punctuality, modeling reliability for your team.
• Work flexible hours to meet store needs, including early mornings, evenings, weekends, nights, and holidays.
• Enforce store operating policies, delivering quality beverages and food products while managing cash handling, safety, and security.
• Prepare beverages and coach baristas on recipes, including customizations like temperature adjustments, ingredient quantities, or substitutions.
• Delegate tasks, coordinate teams of two or more employees, and direct their work effectively.

Leadership in Action

Shift Supervisors are the heartbeat of the store during their shift, building relationships, fostering teamwork, and resolving issues swiftly to keep operations smooth.

Qualifications & Requirements

To succeed as a Starbucks Shift Supervisor, bring these qualifications:

• At least six months of experience in a customer-facing role requiring constant interaction and request fulfillment.
• Six months of delegating tasks or coordinating two or more employees.
• Ability to learn quickly in a fast-paced retail environment.
• Strong oral communication, interpersonal skills, and team collaboration.
• Knowledge of retail operations and ability to build lasting relationships with customers and partners.

Reasonable accommodations are available, ensuring everyone has an equal opportunity to shine. No formal education beyond high school is required, but a passion for coffee and people is essential.

Benefits & Perks

Starbucks offers industry-leading benefits that set us apart:

• 100% Tuition Coverage: Pursue your degree online through Arizona State University at no cost.
• Bean Stock: Equity grants that make you a true partner in our success.
• Spotify Premium: Enjoy ad-free music to fuel your shifts.
• Free Coffee and Food Markouts: Indulge in your favorites on every shift.
• 401(k) with Company Match: Secure your financial future with generous matching contributions.

Additional perks include comprehensive health insurance, paid time off, mental health resources, and partner discounts. These benefits are available from day one for eligible partners.

Career Growth at Starbucks

Starbucks invests in your potential. Shift Supervisors often advance to Assistant Store Manager, Store Manager, and beyond—many district and regional leaders started on the floor. Our leadership development programs, mentorship opportunities, and internal mobility mean your career path is limitless. In Chicago, with numerous stores, upward movement is readily available. We've promoted over 70% of our retail leaders from within, proving our commitment to partner growth.

Training and Development

From barista basics to advanced leadership training, Starbucks provides world-class resources, including e-learning, in-store coaching, and tuition-free education.

Why Join Starbucks

Joining Starbucks means more than a job—it's a chance to make a difference. In Chicago's dynamic market, you'll contribute to community initiatives like hiring local talent and sustainable practices. Enjoy a premium work culture with competitive pay (estimated $38,000-$48,000 annually), flexible scheduling, and a sense of purpose. Our partners rave about the camaraderie, growth opportunities, and unbeatable perks. Be part of the brand that redefined coffee culture.

Role FAQs

What shifts will I work?

Flexible hours including early mornings, evenings, weekends, nights, and holidays, based on store needs.

Do I need prior supervisory experience?

Yes, at least six months delegating tasks or coordinating teams.

What benefits start immediately?

Free drinks/food, Spotify Premium, and more from day one; full benefits after eligibility.

Is this a full-time role?

Yes, full-time employment with opportunities for overtime.

How do I apply?

Search for Store# 02494 on Starbucks careers site and submit your application today!

Ready to lead at Starbucks? Apply now and brew your future in Chicago.