About Starbucks Coffee Company

Starbucks Coffee Company is the world's leading coffeehouse chain, renowned for its premium coffee, handcrafted beverages, and inviting store environments. Founded in 1971 in Seattle, Washington, Starbucks has grown into a global icon with over 38,000 stores in more than 80 countries. At Starbucks, we are more than just a coffee company; we are committed to inspiring and nurturing the human spirit—one person, one cup, and one neighborhood at a time. Our mission drives everything we do, from ethically sourcing the finest arabica coffee to creating a welcoming third place between work and home.

In the United States, Starbucks employs hundreds of thousands of partners (that's what we call our employees) who bring our values to life daily. As a Shift Supervisor in Chicago, Illinois, you'll join a dynamic team at Store# 02568 on Irving Park & Kostner, contributing to the vibrant community while advancing your career in a supportive, inclusive environment.

Role Overview

The Shift Supervisor role at Starbucks is a leadership position designed for motivated individuals ready to step up and guide store operations during shifts. Reporting to the store manager, you'll oversee baristas, ensure exceptional customer service, and maintain the high standards that define the Starbucks experience. This full-time position offers flexible scheduling to fit your lifestyle, including early mornings, evenings, weekends, nights, and holidays.

In Chicago's bustling retail scene, this role combines hands-on customer interaction with team leadership, making it ideal for those with retail or food service backgrounds. You'll coach partners on beverage and food preparation, handle cash responsibly, and uphold safety protocols, all while fostering a positive store atmosphere.

Key Responsibilities

As a Shift Supervisor, your day-to-day duties are pivotal to smooth store operations and customer satisfaction:

• Maintain regular and consistent attendance and punctuality, demonstrating reliability with or without reasonable accommodations.
• Work flexible hours, adapting to early mornings, evenings, weekends, nights, and holidays to meet business needs.
• Enforce store operating policies and standards, including quality beverage and food production, precise cash handling, and robust safety and security measures.
• Prepare and coach partners in crafting beverages and food to exact recipes or customized orders, adjusting for temperature, ingredients, or substitutions.
• Delegate tasks and coordinate the efforts of two or more employees, directing workflows to ensure efficiency during peak times.

Leadership Focus

Directing the work of others is at the heart of this role. You'll motivate your team, resolve issues swiftly, and model Starbucks' customer obsession, turning every shift into a success.

Qualifications & Requirements

To thrive as a Starbucks Shift Supervisor, bring these qualifications to the table:

• At least six months of experience in customer-facing roles requiring constant interaction and request fulfillment.
• Six months of delegating tasks or coordinating two or more employees.
• Proven ability to direct others, learn quickly, and communicate effectively orally.
• Strong interpersonal skills, retail environment knowledge, and team-playing mindset.
• Capacity to build relationships with partners and customers alike.

No formal education beyond high school is required, but a passion for coffee, service, and leadership is essential. Starbucks values diverse backgrounds and provides training for success.

Benefits & Perks

Starbucks offers industry-leading benefits that prioritize your well-being and growth:

• 100% Tuition Coverage: Pursue a bachelor's degree online through Arizona State University at no cost.
• Bean Stock: Receive Starbucks stock grants as an eligible partner, sharing in the company's success.
• Spotify Premium: Enjoy a free subscription to stream your favorite music.
• Free Coffee & Drink Markouts: Indulge in complimentary beverages and food items during shifts.
• 401(k) Match: Secure your future with company-matched retirement contributions.

Additional perks include comprehensive health insurance, paid time off, mental health resources, and partner discounts. These benefits start day one for eligible roles, making Starbucks a top employer in retail.

Career Growth at Starbucks

Starbucks invests in your potential with robust development programs. Shift Supervisors often advance to Assistant Store Manager, Store Manager, or district roles. Our internal mobility rate is high—many leaders started as baristas. Access leadership training, mentorship, and online courses via the Starbucks College Achievement Plan. In Chicago, opportunities abound in urban stores and corporate paths.

Training & Support

New hires receive hands-on training in coffee mastery, customer service, and operations. Ongoing coaching ensures you're equipped to excel and grow.

Why Join Starbucks

Joining Starbucks means becoming part of a purpose-driven culture that values inclusivity, innovation, and community impact. In Chicago, contribute to a neighborhood hub where partners build lasting connections. Enjoy competitive pay estimated at $38,000–$48,000 annually (based on market rates for the role in Illinois), plus tips and benefits that enhance your total rewards. Starbucks' commitment to ethical sourcing, sustainability, and partner happiness sets us apart—apply to lead shifts that matter.

Role FAQs

What shifts will I work?

Flexible hours including early mornings, evenings, weekends, nights, and holidays, based on store needs.

Do I need prior supervisory experience?

Yes, at least six months delegating tasks to two or more employees.

What benefits are available immediately?

Eligible partners receive benefits like tuition coverage, Bean Stock, and free drinks from day one.

Is this a full-time role?

Yes, full-time employment with opportunities for overtime and advancement.

How do I apply?

Search for Store# 02568, Irving Park & Kostner in Chicago, IL, on the Starbucks careers site and submit your application today.