About Starbucks Coffee Company

Starbucks Coffee Company is the world's leading coffeehouse chain, passionately committed to inspiring and nurturing the human spirit—one person, one cup, and one neighborhood at a time. Founded in 1971 in Seattle, Washington, Starbucks has grown into a global icon with over 38,000 stores in more than 80 countries. At Starbucks, we pride ourselves on ethically sourcing premium Arabica coffee, crafting handcrafted beverages, and creating welcoming Third Place environments where customers connect, relax, and enjoy moments that matter. Our mission drives everything we do: to inspire and nurture the human spirit, one person, one cup, and one neighborhood at a time. As a Shift Supervisor at our Brickyard-Diversey & Narragansett store in Chicago, Illinois, you'll play a pivotal role in upholding this legacy of excellence in a vibrant urban community.

Role Overview

The Shift Supervisor position at Starbucks Store# 07948 in Chicago's Brickyard-Diversey & Narragansett neighborhood is a dynamic leadership role perfect for motivated individuals ready to step up in the fast-paced retail and food service industry. In this full-time position, you'll oversee store operations during your shift, ensuring seamless customer experiences, team performance, and adherence to Starbucks' high standards. With flexible scheduling that accommodates early mornings, evenings, weekends, nights, and holidays, this role offers the opportunity to grow within a supportive environment while making a tangible impact on your team and customers. Estimated salary ranges from $38,000 to $48,000 annually, reflecting competitive pay in the Chicago retail market with room for performance-based increases.

Key Responsibilities

As a Shift Supervisor, your day-to-day duties are centered on operational excellence and team leadership. You'll maintain regular and consistent attendance and punctuality, modeling reliability for your team. Flexible availability is key, as shifts may include early mornings, evenings, weekends, nights, and holidays to meet store needs.

Core tasks include upholding store operating policies and standards: delivering quality beverages and food products, managing cash handling with precision, and prioritizing store safety and security. You'll prepare and coach the team on crafting food and beverages to standard recipes or customizing orders based on customer preferences, such as adjusting temperatures, ingredient quantities, or substitutions.

Leadership is at the heart of the role. With at least six months of experience delegating tasks or coordinating two or more employees, you'll direct the work of others, foster effective communication, and build strong team relationships. Expect to handle constant customer interactions, fulfilling requests swiftly and professionally while contributing to a positive retail environment.

Qualifications & Requirements

To thrive as a Shift Supervisor at Starbucks in Chicago, candidates should bring proven experience and soft skills that align with our high-energy culture. Key qualifications include:

• Six months of experience in a customer-facing role requiring constant interaction and request fulfillment.
• At least six months delegating tasks to employees or coordinating teams of two or more.
• Ability to direct others' work effectively.
• Quick learning aptitude to master Starbucks procedures rapidly.
• Strong oral communication and interpersonal skills.
• Knowledge of the retail environment and ability to work collaboratively in a team.
• Capacity to build lasting relationships with colleagues and customers.

Physical demands include standing for extended periods, with or without reasonable accommodations. Availability for flexible hours is essential.

Benefits & Perks

Starbucks sets the standard for employee benefits in the retail sector, offering comprehensive perks that support your well-being and future. Enjoy 100% tuition coverage for Arizona State University Online degrees, empowering you to advance your education tuition-free. Participate in Bean Stock, our equity award program that makes you a Starbucks shareholder. Unwind with a complimentary Spotify Premium subscription and indulge in free coffee and food markouts during shifts.

Financial security is prioritized with a 401(k) retirement plan featuring company matching contributions. Health benefits include medical, dental, and vision coverage, plus paid time off, mental health resources, and partner assistance programs. Additional perks encompass employee discounts, gym membership reimbursements, and exclusive access to Starbucks experiences worldwide.

Career Growth at Starbucks

Starbucks invests heavily in your professional development. As a Shift Supervisor, you'll receive ongoing training through our Barista Basics, customer service workshops, and leadership programs like Shift Supervision Foundations. High performers advance quickly to roles such as Assistant Store Manager, Store Manager, or District Manager. Our internal mobility program has propelled thousands of partners into corporate, roasting, and global opportunities. In Chicago, with numerous stores, upward paths abound. Many of our executives started as baristas, proving that dedication leads to rewarding careers.

Why Join Starbucks

Joining Starbucks as a Shift Supervisor in Chicago means becoming part of a purpose-driven company that values inclusivity, sustainability, and community impact. We're committed to 100% ethically sourced coffee by 2025, hiring diverse talent, and supporting local initiatives. In the heart of Chicago's Brickyard neighborhood, you'll serve a loyal community while enjoying a premium work culture. With competitive pay, unparalleled benefits, and genuine growth opportunities, this role offers stability and excitement in the coffee industry.

Role FAQs

What is the typical shift schedule for a Shift Supervisor?

Shifts vary to cover early mornings (5 AM starts), evenings, weekends, nights, and holidays, ensuring full store coverage. Flexibility is required.

Do I need prior supervisory experience?

Yes, at least six months delegating tasks or coordinating two or more employees is required.

What benefits are available from day one?

Many perks like free coffee markouts and Spotify Premium start immediately, with health benefits and 401(k) after eligibility periods.

Is training provided?

Comprehensive onboarding covers recipes, operations, and leadership skills.

How does Starbucks support work-life balance?

Flexible scheduling, paid time off, mental health resources, and family-friendly policies promote balance.

Ready to lead with purpose? Apply for the Shift Supervisor role at Starbucks Store# 07948 today and brew your career forward.