About Starbucks Coffee Company

Starbucks Coffee Company is the world's leading coffeehouse chain, with over 38,000 stores in more than 80 countries. Founded in 1971 in Seattle, Washington, Starbucks has grown into a global icon synonymous with premium coffee, exceptional customer service, and a commitment to sustainability. At Starbucks, we are more than just a coffee company; we are creators of human connections through every cup. Our mission is to inspire and nurture the human spirit—one person, one cup, and one neighborhood at a time. As a Shift Supervisor in Chino Hills, California, you will play a pivotal role in delivering this mission daily.

Role Overview

The Shift Supervisor position at Starbucks Store #10884, located at Chino Hills Pkwy & Pipeline in Chino Hills, California, is a dynamic leadership role perfect for motivated individuals with retail experience. In this full-time position, you will oversee shift operations, guide baristas, ensure top-tier customer service, and maintain our high standards for food and beverage quality. This role offers a competitive estimated salary range of $38,000 to $48,000 annually, reflecting market rates for supervisory roles in California's retail and food service sector with a buffer for performance potential.

Why Chino Hills?

Chino Hills, a vibrant city in San Bernardino County, California, offers an ideal setting for this role. With its bustling community and proximity to major highways, this Starbucks location serves a diverse customer base seeking quick, quality coffee experiences. Join a team that's integral to the local neighborhood.

Key Responsibilities

As a Shift Supervisor, your day-to-day duties are hands-on and impactful:

• Maintain regular and consistent attendance and punctuality, demonstrating reliability with or without reasonable accommodations.
• Be available for flexible hours, including early mornings, evenings, weekends, nights, and holidays to meet store needs.
• Adhere to store operating policies, delivering quality beverages and food products while managing cash handling, safety, and security protocols.
• Prepare and coach team members in crafting food and beverages to standard recipes or customized orders, adapting for temperature, ingredients, or substitutions.
• Delegate tasks to employees and coordinate the efforts of two or more team members to ensure smooth operations.
• Direct the work of others, fostering a positive and efficient work environment.

Qualifications & Requirements

To succeed as a Shift Supervisor at Starbucks, candidates should possess:

• At least six months of experience in a customer-facing role requiring constant interaction and fulfillment of requests.
• Six months of experience delegating tasks or coordinating two or more employees.
• Ability to direct others and learn quickly in a fast-paced setting.
• Effective oral communication skills and strong interpersonal abilities.
• Knowledge of the retail environment and the capacity to work collaboratively as part of a team.
• Proven ability to build relationships with customers and colleagues.

No formal education beyond high school is required, but a passion for coffee, leadership, and customer service is essential.

Benefits & Perks

Starbucks offers industry-leading benefits that set us apart:

• Bean Stock: Equity grants that make you a partner in our success.
• 100% Tuition Coverage: Full reimbursement for online degrees through Arizona State University (ASU Online).
• Spotify Premium: Complimentary subscription to enjoy your favorite music on the job and beyond.
• Free Coffee & Merch Markouts: Enjoy complimentary handcrafted beverages and food markouts daily, plus discounts on merchandise.
• 401(k) Match: Generous company matching to support your financial future.

Additional perks include comprehensive health insurance, paid time off, mental health resources, and employee assistance programs, ensuring your well-being is prioritized.

Career Growth at Starbucks

Starbucks invests in your development. As a Shift Supervisor, you'll receive ongoing training, leadership coaching, and opportunities to advance to roles like Assistant Store Manager or beyond. Many of our district managers and executives started as hourly partners. With our Partner Networks and tuition benefits, your career path is limitless. In Chino Hills, you'll gain hands-on experience that propels you forward in the coffee industry.

Why Join Starbucks

Joining Starbucks means becoming part of a purpose-driven culture that values diversity, equity, inclusion, and sustainability. We source ethically grown coffee, support communities, and create inclusive spaces. In Chino Hills, you'll lead a team that crafts moments of connection for customers. With competitive pay, unparalleled benefits, and global opportunities, this Shift Supervisor role is your gateway to a rewarding career. Starbucks isn't just a job—it's a community where you thrive.

Role FAQs

Q: What is the estimated salary for this role?
A: Approximately $38,000 to $48,000 per year, based on experience and location-specific rates in Chino Hills, CA.

Q: Is this a full-time position?
A: Yes, full-time with flexible scheduling.

Q: What experience is required?
A: Six months in customer service and six months delegating tasks.

Q: Are benefits available immediately?
A: Eligible partners receive benefits after meeting eligibility requirements, including tuition coverage and 401(k).

Q: How do I apply?
A: Visit our careers site and search for Store #10884 in Chino Hills to apply today!

Ready to elevate your career? Apply for the Shift Supervisor role at Starbucks in Chino Hills now and become a partner in our story.