About Starbucks Coffee Company

Starbucks Coffee Company is the world's leading coffeehouse chain, with over 38,000 stores in more than 80 countries. Founded in 1971 in Seattle, Washington, Starbucks has grown into a global icon synonymous with premium coffee, exceptional customer service, and a welcoming third-place environment. At Starbucks, we are more than just a coffee company; we are committed to inspiring and nurturing the human spirit—one person, one cup, and one neighborhood at a time. Our mission drives everything we do, from ethically sourcing the finest arabica coffee to creating inclusive spaces where communities thrive.

In the United States, Starbucks employs hundreds of thousands of partners (that's what we call our employees) who share our passion for coffee and connection. As a Shift Supervisor at our Claremont, California location (Store# 06981 at Indian Hill & I-10), you'll play a pivotal role in delivering that Starbucks experience daily.

Role Overview

The Shift Supervisor position at Starbucks is a dynamic leadership role perfect for motivated individuals ready to step up in a fast-paced retail environment. Reporting to the store manager, you'll oversee operations during your shift, ensuring smooth service, team performance, and adherence to our high standards. This is a full-time opportunity in Claremont, CA, where you'll lead a team of baristas, handle customer interactions, and contribute to store success. With flexible scheduling that includes early mornings, evenings, weekends, nights, and holidays, this role offers the chance to build skills in leadership, customer service, and operations within the vibrant coffee industry.

Estimated salary for this role ranges from $38,000 to $48,000 annually, based on market rates for retail food service supervisors in California, with opportunities for performance-based increases.

Key Responsibilities

As a Shift Supervisor, your day-to-day duties are hands-on and impactful:

• Maintain regular and consistent attendance and punctuality, demonstrating reliability with or without reasonable accommodations.
• Work flexible hours, adapting to early mornings, evenings, weekends, nights, and holidays to meet store needs.
• Meet store operating policies and standards, including delivering quality beverages and food products, cash handling, and upholding safety and security protocols.
• Prepare and coach the team in preparing food and beverages to standard recipes or customized orders, handling changes like temperature, ingredient quantities, or substitutions.
• Delegate tasks to other employees and coordinate the work of two or more team members, directing their efforts effectively.

Qualifications & Requirements

To succeed as a Shift Supervisor at Starbucks in Claremont, CA, you'll need:

• At least six months of experience in a customer-facing role requiring constant interaction and fulfilling customer requests.
• Six months of experience delegating tasks or coordinating the work of two or more employees.
• Ability to direct the work of others and learn quickly in a dynamic environment.
• Effective oral communication skills and strong interpersonal abilities.
• Knowledge of the retail environment, with the capacity to work as part of a team and build lasting relationships.

No formal education beyond high school is required, but a passion for coffee, people, and leadership is essential. Starbucks values diversity and provides reasonable accommodations as needed.

Benefits & Perks

Starbucks offers industry-leading benefits that set us apart as an employer of choice:

• Bean Stock: Equity grants that make you a partial owner in the company, sharing in our success.
• 100% Tuition Coverage: Full reimbursement for online degrees through Arizona State University (ASU Online), empowering your education without debt.
• Spotify Premium: Complimentary subscription to enjoy your favorite music on the job and beyond.
• Free Coffee & Merch Markouts: Enjoy handcrafted beverages and partner-exclusive discounts on merchandise.
• 401(k) with Company Match: Secure your future with robust retirement savings and matching contributions.

Additional perks include comprehensive health insurance, paid time off, mental health resources, and employee assistance programs. Joining Starbucks means investing in your well-being and professional growth.

Career Growth at Starbucks

Starbucks is committed to promoting from within—over 70% of our store managers started as hourly partners. As a Shift Supervisor, you'll receive hands-on training, leadership development programs, and opportunities to advance to roles like Assistant Store Manager, Store Manager, or even district leadership. Our partnership with ASU Online opens doors to bachelor's degrees in business, leadership, and more, fully covered. Many Shift Supervisors in California have fast-tracked their careers, gaining skills in operations, merchandising, and customer experience that transfer across industries.

Training and Development

From day one, you'll access Starbucks' world-class training, including barista certification, leadership workshops, and ongoing coaching. We foster a culture of continuous learning to help you thrive.

Why Join Starbucks

Choosing Starbucks means joining a purpose-driven company that values inclusivity, sustainability, and community impact. In Claremont, CA, our store at Indian Hill & I-10 serves a diverse community, offering you the chance to make a local difference while building a rewarding career. Enjoy a supportive team environment, competitive pay, and benefits that prioritize your life inside and outside work. Starbucks partners are empowered to create moments of connection, one cup at a time.

Role FAQs

What is the work schedule like?

Flexible hours including early mornings, evenings, weekends, nights, and holidays, with full-time availability required.

Do I need prior supervisory experience?

Yes, at least six months delegating tasks or coordinating teams, plus customer service experience.

What benefits are available immediately?

Perks like free coffee markouts and Spotify Premium start right away, with full benefits package upon eligibility.

Is this a full-time position?

Yes, full-time employment with opportunities for overtime and advancement.

How do I apply?

Search for Store# 06981 in Claremont, CA, on the Starbucks careers site and submit your application today!

Ready to lead the shift at Starbucks? Apply now and become part of something bigger.