About Starbucks Coffee Company

Starbucks Coffee Company is the world's leading coffeehouse chain, with over 38,000 stores in more than 80 countries. Founded in 1971 in Seattle, Washington, Starbucks has grown into a global icon synonymous with premium coffee, exceptional customer experiences, and a commitment to sustainability. At Starbucks, we are more than just a coffee company; we are creators of human connections through every cup. Our mission is to inspire and nurture the human spirit—one person, one cup, and one neighborhood at a time. In Cleveland, Ohio, our stores like the one at Westlake Promenade Shops embody this ethos, serving as community hubs where baristas craft beverages with passion and care.

As a publicly traded company (NASDAQ: SBUX), Starbucks invests heavily in its partners (that's what we call our employees), offering unparalleled benefits and growth opportunities. Whether you're starting as a Shift Supervisor or aiming for store management, Starbucks provides the platform to brew your career.

Role Overview

The Shift Supervisor role at Starbucks Store# 02580 in Westlake Promenade Shops, Cleveland, Ohio, is perfect for dynamic leaders ready to elevate team performance and customer satisfaction. In this full-time position, you'll oversee shifts, ensuring seamless operations while upholding Starbucks' high standards for quality beverages, food preparation, and store safety. This role demands quick thinking, strong leadership, and a passion for creating memorable experiences. With flexible hours that may include early mornings, evenings, weekends, nights, and holidays, you'll play a pivotal role in directing the work of others and fostering a positive team environment.

Shift Supervisors at Starbucks are the backbone of our stores, bridging the gap between baristas and management. You'll coach teams on recipe adherence, handle cash securely, and maintain a safe, welcoming atmosphere. If you thrive in a fast-paced retail environment and have at least six months of supervisory experience, this is your chance to lead at a premier coffee company in Cleveland.

Key Responsibilities

As a Shift Supervisor, your day-to-day duties are hands-on and impactful:

• Maintain regular and consistent attendance and punctuality, with or without reasonable accommodations.
• Work flexible hours, including early mornings, evenings, weekends, nights, and/or holidays to meet store needs.
• Adhere to store operating policies and standards, delivering quality beverages and food products.
• Manage cash handling, store safety, and security protocols meticulously.
• Prepare and coach the preparation of food and beverages to standard recipes or customized orders, adjusting for temperature, ingredients, or substitutions.
• Delegate tasks to other employees and coordinate the efforts of two or more team members effectively.
• Direct the work of others, ensuring smooth operations during peak hours.

Daily Leadership Focus

Expect to build relationships, communicate effectively, and work collaboratively as part of a team. Your ability to learn quickly and adapt to the retail environment will be key to success.

Qualifications & Requirements

To excel as a Shift Supervisor at Starbucks in Cleveland, Ohio, bring the following:

• Six (6) months of experience in a customer-facing role requiring constant interaction and request fulfillment.
• At least six (6) months of experience delegating tasks or coordinating two or more employees.
• Proven ability to direct the work of others in a fast-paced setting.
• Quick learning aptitude and effective oral communication skills.
• Knowledge of retail environments, strong interpersonal skills, and team collaboration abilities.
• Capacity to build lasting relationships with customers and colleagues.
• Availability for flexible scheduling, including early mornings, evenings, weekends, nights, and holidays.

No formal education beyond high school is required, but a passion for coffee and hospitality is essential. Starbucks values diverse backgrounds and provides reasonable accommodations as needed.

Benefits & Perks

Starbucks offers industry-leading benefits that set us apart, starting on day one for eligible partners:

• Bean Stock: Receive Starbucks stock grants to share in our success.
• 100% Tuition Coverage: Pursue your degree online through Arizona State University at no cost.
• Spotify Premium: Enjoy a complimentary subscription to enhance your shifts.
• Free Coffee & Food Markouts: Indulge in complimentary drinks and food during and after shifts.
• 401(k) with Company Match: Secure your future with generous matching contributions.

Additional perks include health insurance, paid time off, mental health resources, and exclusive partner discounts. In Cleveland, you'll also benefit from local store events and community involvement opportunities.

Career Growth at Starbucks

Starbucks is committed to your professional development. Shift Supervisors often advance to Assistant Store Manager or Store Manager roles within 1-2 years. Our robust training programs, mentorship, and leadership development paths empower you to climb the ladder. Many of our district managers and executives started as baristas. With internal mobility across thousands of U.S. stores, your career at Starbucks in Cleveland can lead nationwide.

Training & Support

From Barista Basics to Shift Supervisor certification, we invest in your skills with hands-on and online training. Access leadership courses and performance coaching tailored to your growth.

Why Join Starbucks

Joining Starbucks as a Shift Supervisor means becoming part of a purpose-driven culture that values inclusivity, innovation, and impact. In Cleveland's vibrant Westlake Promenade Shops location, you'll serve a diverse community while enjoying competitive pay estimated at $36,000-$46,000 annually (based on market rates). Experience the pride of leading a team that creates moments of connection daily. Starbucks isn't just a job—it's a career where your leadership shapes customer loyalty and store success.

Our commitment to sustainability, ethical sourcing, and community giving aligns with modern values, making every shift meaningful.

Role FAQs

Q: What is the estimated salary for this role?
A: Approximately $36,000-$46,000 USD per year, based on experience and local Cleveland, Ohio market rates.

Q: Is this a full-time position?
A: Yes, full-time with flexible scheduling.

Q: What benefits are available immediately?
A: Eligible partners receive benefits like tuition coverage, Bean Stock, and free drinks from day one.

Q: Do I need prior supervisory experience?
A: Yes, at least six months delegating tasks to others.

Q: How do I apply?
A: Search for Store# 02580 on Starbucks careers site and submit your application today!

Ready to lead the next shift at Starbucks? Apply now and brew your future in Cleveland, Ohio.