About Starbucks Coffee Company

Starbucks Coffee Company is the premier roaster, marketer, and retailer of specialty coffee in the world. With over 38,000 stores across the globe, Starbucks has built a legacy of connecting with communities through ethically sourced coffee, handcrafted beverages, and inclusive experiences. Founded in 1971 in Seattle, Washington, the company has grown into a cultural icon, committed to uplifting humanity through its mission: to inspire and nurture the human spirit – one person, one cup, and one neighborhood at a time. In the United States, Starbucks operates thousands of stores, providing not just exceptional coffee but career opportunities that empower partners (that's what we call our employees) to thrive.

At Starbucks, sustainability is core to our values. We source 99% of our coffee ethically through Coffee and Farmer Equity (C.A.F.E.) Practices, ensuring farmers receive fair wages and support. Our commitment extends to communities via youth action grants, veteran hiring initiatives, and environmental efforts like reducing plastic waste. Joining Starbucks means being part of a force for good, where every shift contributes to something bigger.

Role Overview

The Shift Supervisor role at Starbucks Store# 08362, located at POPLAR & MARKET in Collierville, Tennessee, is your gateway to leadership in a dynamic retail environment. As a Shift Supervisor, you'll lead a team of baristas during shifts, ensuring seamless operations, exceptional customer service, and adherence to Starbucks standards. This position demands flexibility, with hours that may include early mornings, evenings, weekends, nights, and holidays. Ideal for motivated individuals with retail experience, this role offers hands-on coaching, task delegation, and the chance to create memorable moments for guests.

In Collierville, a vibrant suburb of Memphis known for its historic charm and growing community, this store serves as a neighborhood hub. You'll oversee the preparation of signature drinks like Pumpkin Spice Lattes and Frappuccinos, manage food offerings, and handle cash securely, all while fostering a positive team atmosphere.

Key Responsibilities

Shift Supervisors at Starbucks are the backbone of store operations. Key responsibilities include:

• Maintaining regular and consistent attendance and punctuality, with or without reasonable accommodations.
• Working flexible hours to meet store needs, including early mornings, evenings, weekends, nights, and holidays.
• Upholding store operating policies and standards, such as providing quality beverages and food products, cash handling, and ensuring safety and security.
• Preparing and coaching the preparation of food and beverages to standard recipes or customized orders, including adjustments for temperature, ingredients, or substitutions.
• Delegating tasks to other employees and coordinating the work of two or more team members.
• Directing the work of others to achieve peak performance during busy shifts.

Daily Leadership Duties

From opening procedures to closing checklists, you'll guide your team through high-volume periods, resolve customer issues with empathy, and maintain a clean, inviting store environment that reflects Starbucks' premium brand.

Qualifications & Requirements

To succeed as a Shift Supervisor, candidates should possess:

• At least six months of experience in a customer-facing role requiring constant interaction and fulfillment of customer requests.
• Six months of experience delegating tasks or coordinating two or more employees.
• Ability to learn quickly in a fast-paced setting.
• Effective oral communication skills for coaching and customer engagement.
• Strong interpersonal skills and the ability to build relationships.
• Team-oriented mindset with knowledge of retail operations.

No formal education beyond high school is required, but a passion for coffee and hospitality is essential. Starbucks values diverse backgrounds and provides training for success.

Benefits & Perks

Starbucks offers industry-leading benefits that set us apart:

• 100% Tuition Coverage: Pursue a bachelor's degree online through Arizona State University at no cost.
• Bean Stock: Receive Starbucks stock grants as part of your compensation, making you an owner in the company.
• Spotify Premium: Enjoy a free subscription to stream your favorite music during shifts or downtime.
• Free Coffee and Drink Markouts: Indulge in complimentary handcrafted beverages and food items daily.
• 401(k) with Company Match: Secure your future with generous matching contributions.

Additional perks include health insurance, paid time off, partner discounts, and mental health resources through our Employee Assistance Program.

Career Growth at Starbucks

Starbucks invests in your potential. Shift Supervisors often advance to Assistant Store Manager, Store Manager, and beyond, with 70% of U.S. leaders starting as hourly partners. Access leadership development programs, barista championships, and district support. In Collierville, you'll gain exposure to multi-unit operations, paving the way for regional roles.

Training and Development

From Barista Basics to Shift Supervisor certification, comprehensive training ensures you're equipped to excel. Ongoing coaching and performance feedback fuel your ascent.

Why Join Starbucks

Choosing Starbucks means joining a community of 400,000+ partners worldwide. Experience the thrill of crafting beverages that brighten days, leading teams that feel like family, and contributing to global impact. In Collierville, Tennessee, enjoy a supportive store culture amid Southern hospitality. With competitive pay estimated at $34,000-$42,000 annually (based on market rates), plus tips and benefits, this role delivers value beyond the paycheck. Be part of the Starbucks story – where every cup counts.

Role FAQs

Q: What shifts will I work?
A: Flexible hours including early mornings, evenings, weekends, nights, and holidays to support store operations.

Q: Is prior supervisory experience required?
A: Yes, at least six months delegating tasks to two or more employees.

Q: What benefits are available immediately?
A: Free drinks and markouts start on day one; full benefits like tuition coverage after eligibility.

Q: How do I apply?
A: Visit the Starbucks careers site and search for Store# 08362 in Collierville, TN.

Q: Does Starbucks support accommodations?
A: Yes, we provide reasonable accommodations for attendance, work, and more.