About Starbucks Coffee Company

Starbucks Coffee Company is the world's leading coffeehouse chain, passionately committed to inspiring and nurturing the human spirit—one person, one cup, and one neighborhood at a time. With over 38,000 stores in more than 80 countries, Starbucks offers high-quality coffees, teas, and handcrafted beverages while fostering a welcoming third-place environment. Founded in 1971 in Seattle, Washington, the company has grown into a global icon, emphasizing ethical sourcing, sustainability, and community impact. At Starbucks, we prioritize partner (employee) success, offering unparalleled opportunities for growth in the retail and coffee industry.

Role Overview

As a Shift Supervisor at Starbucks Store #21934 in University Village, Colorado Springs, you will play a pivotal role in leading your team to deliver outstanding customer experiences. This position involves overseeing daily operations during your shift, ensuring adherence to store standards, and coaching baristas to prepare perfect beverages and food items. Ideal for motivated individuals with retail experience, this role offers a dynamic environment where you can develop leadership skills while enjoying the perks of working for a premium brand like Starbucks.

Why This Role Matters

Shift Supervisors are the heartbeat of our stores, bridging the gap between customers and operations. You'll empower your team, handle high-volume service, and contribute to creating moments of connection that keep guests returning.

Key Responsibilities

In this hands-on leadership position, your core duties include:

• Maintaining regular and consistent attendance and punctuality, with or without reasonable accommodations.
• Being available for flexible hours, including early mornings, evenings, weekends, nights, and holidays.
• Meeting store operating policies and standards, such as providing quality beverages and food products, cash handling, and ensuring store safety and security.
• Preparing and coaching the preparation of food and beverages to standard recipes or customizing orders based on customer requests, including adjustments to temperature, ingredients, or substitutions.
• Delegating tasks to other employees and coordinating the work of two or more team members to ensure smooth operations.

Daily Impact

From opening the store to closing, you'll direct workflows, resolve issues swiftly, and maintain the high standards that define Starbucks service excellence.

Qualifications & Requirements

To succeed as a Shift Supervisor, you should bring:

• At least six months of experience in a customer-facing role requiring constant interaction and fulfillment of requests.
• Six months of experience delegating tasks or coordinating the efforts of two or more employees.
• Ability to direct the work of others and learn quickly in a fast-paced environment.
• Effective oral communication skills and strong interpersonal abilities.
• Knowledge of the retail environment, with the capacity to work as part of a team and build lasting relationships.

No Experience? No Problem

While prior leadership experience is preferred, Starbucks values potential. If you have barista experience and a passion for leadership, we provide training to help you excel.

Benefits & Perks

Starbucks offers industry-leading benefits designed to support your well-being and future:

• Bean Stock: Equity grants that make you a true partner in our success.
• 100% Tuition Coverage: Full reimbursement for online degrees through Arizona State University (ASU Online).
• Spotify Premium: Complimentary subscription to enjoy your favorite music.
• Free Coffee & Markouts: Enjoy complimentary handcrafted beverages and food markouts during shifts, plus discounts on merchandise.
• 401(k) Match: Generous company matching to boost your retirement savings.

Additional perks include comprehensive health insurance, paid time off, mental health resources, and employee assistance programs, ensuring you thrive both at work and in life.

Career Growth at Starbucks

Starbucks invests heavily in partner development. As a Shift Supervisor, you'll access leadership training programs, mentorship, and clear paths to roles like Store Manager, District Manager, or beyond. Many of our executives started as baristas. With internal mobility across thousands of stores, your career trajectory is limitless. In Colorado Springs, join a supportive district with opportunities for relocation and advancement.

Training & Development

From day one, you'll receive hands-on training in coffee mastery, customer service, and management skills, positioning you for rapid promotion.

Why Join Starbucks

Choosing Starbucks means joining a purpose-driven company that values inclusivity, sustainability, and innovation. In University Village, Colorado Springs, our store serves a vibrant community of students, professionals, and families. Experience the pride of leading a team that creates joy through every cup. With competitive pay estimated at $36,000-$46,000 annually (based on market rates), flexible scheduling, and world-class benefits, this is more than a job—it's a launching pad for your future.

Role FAQs

Q: What shifts will I work?
A: Flexible hours including early mornings, evenings, weekends, nights, and holidays to meet store needs.

Q: Do I need prior supervisory experience?
A: At least six months delegating tasks or coordinating teams is required.

Q: What benefits are available immediately?
A: Partners are eligible for benefits like free coffee markouts from day one, with full packages upon meeting eligibility.

Q: Is this a full-time role?
A: Yes, full-time position offering stability and growth.

Q: How do I apply?
A: Visit our careers site to submit your application for Store #21934 in Colorado Springs today!