About Starbucks Coffee Company

Starbucks Coffee Company is the world's leading coffeehouse chain, with over 38,000 stores in more than 80 countries. Founded in 1971 in Seattle, Washington, Starbucks has grown into a global icon synonymous with premium coffee, exceptional customer service, and a commitment to sustainability. At Starbucks, we are more than just a coffee company; we are creators of human connections through every cup. Our mission is to inspire and nurture the human spirit—one person, one cup, and one neighborhood at a time. As a Shift Supervisor at our Wilde Lake Village Center store in Columbia, Maryland, you will play a pivotal role in upholding this legacy while advancing your career in a dynamic retail environment.

Role Overview

The Shift Supervisor position at Starbucks Store# 29771 in Wilde Lake Village Center, Columbia, Maryland, is a leadership role designed for motivated individuals passionate about coffee, customer service, and team development. In this full-time position, you will oversee shift operations, ensure the highest standards of product quality, and foster a positive store atmosphere. With flexible hours that may include early mornings, evenings, weekends, nights, and holidays, this role offers the opportunity to grow within one of the most admired brands in the world. Ideal for those with retail or food service experience, the Shift Supervisor leads by example, coaching baristas and support staff to deliver the Starbucks Experience.

Key Responsibilities

As a Shift Supervisor, your day-to-day duties are hands-on and impactful. You will maintain regular and consistent attendance and punctuality, setting the tone for your team. Key responsibilities include:

• Overseeing store operations to meet policies and standards, including providing quality beverages and food products, cash handling, and ensuring store safety and security.
• Preparing and coaching the preparation of food and beverages according to standard recipes or customized for customers, handling recipe changes like temperature, ingredient quantities, or substitutions.
• Delegating tasks to other employees and coordinating the efforts of two or more team members to ensure smooth operations during peak hours.
• Directing the work of others while building strong relationships and promoting teamwork.
• Interacting constantly with customers to fulfill requests and exceed expectations in a fast-paced retail environment.

These responsibilities ensure that every shift runs efficiently, delivering the premium service Starbucks is known for.

Qualifications & Requirements

To succeed as a Shift Supervisor at Starbucks in Columbia, Maryland, candidates should bring the following qualifications:

• At least six months of experience in a customer-facing role requiring constant interaction and fulfillment of customer requests.
• Six months of experience delegating tasks or coordinating two or more employees.
• Ability to work flexible hours, including early mornings, evenings, weekends, nights, and holidays, with or without reasonable accommodations.
• Strong ability to learn quickly, with effective oral communication skills and knowledge of the retail environment.
• Proven interpersonal skills, team collaboration abilities, and capacity to build relationships with colleagues and customers.

No formal degree is required, but a passion for coffee and leadership is essential. Starbucks values diversity and provides reasonable accommodations to ensure all qualified candidates can thrive.

Benefits & Perks

Starbucks offers an unmatched benefits package that sets us apart in the retail and food service industry. As a Shift Supervisor, you will enjoy:

• 100% Tuition Coverage: Starbucks College Achievement Plan covers 100% of tuition for online bachelor's degrees from Arizona State University (ASU Online), empowering your educational dreams.
• Bean Stock: Equity grants that make you a partner in Starbucks' success, with stock awards vesting over time.
• Spotify Premium: Complimentary subscription to enjoy your favorite music on the job and beyond.
• Free Coffee and Markouts: Enjoy complimentary handcrafted beverages, food markouts, and partner discounts to fuel your day.
• 401(k) with Company Match: Robust retirement savings plan with generous matching contributions to secure your financial future.

Additional perks include comprehensive health insurance, paid time off, mental health resources, and exclusive partner events. These benefits reflect Starbucks' commitment to your holistic well-being.

Career Growth at Starbucks

Starbucks is dedicated to internal mobility and professional development. As a Shift Supervisor, you will receive ongoing training through our Barista Basics, customer service workshops, and leadership programs. Many of our district managers, store managers, and executives started as hourly partners. With over 38,000 stores globally, opportunities abound for relocation, promotions to roles like Assistant Store Manager or beyond, and participation in rotational programs. In Columbia, Maryland, our Wilde Lake Village Center store is part of a thriving district offering paths to multi-unit leadership. Invest in your future with Starbucks—where career growth is brewed daily.

Why Join Starbucks

Joining Starbucks as a Shift Supervisor means becoming part of a purpose-driven culture that values inclusivity, innovation, and community impact. In Columbia, Maryland, you will serve a vibrant community at Wilde Lake Village Center, contributing to local initiatives like sustainability efforts and youth programs. Our premium brand offers stability, competitive estimated salary range of $36,000 - $46,000 USD yearly (based on market rates for the role and location), and the chance to lead in a fun, energetic environment. With a focus on work-life balance, mental health support, and global reach, Starbucks is the ideal place for ambitious leaders seeking more than just a job.

Role FAQs

What is the estimated salary for this Shift Supervisor role?

Based on retail/food sector rates in Columbia, Maryland, the estimated salary is $36,000 - $46,000 USD per year, with potential for performance-based increases.

Is this a full-time position?

Yes, this is a full-time role with flexible scheduling to fit your lifestyle.

What experience is required?

At least six months in customer service and six months delegating tasks to others.

Does Starbucks offer benefits immediately?

Benefits like tuition coverage, 401(k), and free coffee start after a short eligibility period.

How do I apply?

Search for Store# 29771 in Columbia, MD on the Starbucks careers site and submit your application today!

Ready to elevate your career? Apply now for the Shift Supervisor role at Starbucks in Columbia, Maryland, and become part of something bigger.