Shift Supervisor - Starbucks Coffee Company in Columbia, Maryland

About Starbucks Coffee Company

Starbucks Coffee Company is the world's leading coffeehouse chain, passionately committed to ethically sourcing premium arabica coffee and delivering exceptional customer experiences. Founded in 1971 in Seattle, Washington, Starbucks has grown into a global icon with over 38,000 stores in more than 80 countries. At Starbucks, we are more than just a coffee company; we are a community builder, fostering connections through every cup. Our mission to inspire and nurture the human spirit drives everything we do, from sustainable farming practices to innovative partner benefits. In Columbia, Maryland, our store at Snowden River Parkway (#10641) embodies this spirit, serving as a vibrant hub for the local community.

Role Overview

As a Shift Supervisor at Starbucks Coffee Company in Columbia, Maryland, you will play a pivotal role in leading your team during shifts, ensuring smooth operations, and creating memorable moments for customers. This position is ideal for motivated individuals with retail or food service experience who thrive in dynamic environments. You will coach baristas, uphold our high standards for beverage and food quality, and contribute to a positive store culture. With flexible hours that may include early mornings, evenings, weekends, nights, and holidays, this full-time role offers the perfect blend of leadership opportunity and work-life balance in the heart of Columbia.

Key Responsibilities

Shift Supervisors at Starbucks are the backbone of store operations. Your key responsibilities include:

• Maintaining regular and consistent attendance and punctuality, with or without reasonable accommodations.
• Working flexible hours to meet store needs, including early mornings, evenings, weekends, nights, and holidays.
• Ensuring compliance with store operating policies and standards, such as providing quality beverages and food products, cash handling, and store safety/security.
• Preparing and coaching the preparation of food and beverages to standard recipes or customized orders, including adjustments for temperature, ingredients, or substitutions.
• Delegating tasks to other employees and coordinating the work of two or more team members to keep shifts running efficiently.

Leadership and Customer Focus

Direct the work of others while building strong relationships with customers and team members. Your ability to learn quickly and communicate effectively will help resolve issues and elevate the guest experience.

Qualifications & Requirements

To succeed as a Shift Supervisor at our Columbia, Maryland location, you should bring:

• At least six months of experience in a customer-facing role requiring constant interaction and fulfillment of requests.
• Six months of experience delegating tasks or coordinating two or more employees.
• Strong interpersonal skills, effective oral communication, and the ability to work collaboratively in a team.
• Knowledge of the retail environment and the agility to direct others.
• Availability for flexible scheduling and commitment to punctuality.

No formal degree is required; your passion for people and coffee is what counts. Starbucks values diverse backgrounds and provides training to help you excel.

Benefits & Perks

Starbucks offers industry-leading benefits that set us apart as an employer of choice:

• Bean Stock: Eligible partners receive stock grants, making you a shareholder in our success.
• 100% Tuition Coverage: Pursue your degree online through Arizona State University at no cost.
• Spotify Premium: Enjoy ad-free music to soundtrack your life.
• Free Coffee and Food Markouts: Savor Starbucks products daily with generous markout allowances.
• 401(k) with Company Match: Secure your future with robust retirement savings support.

Additional perks include comprehensive health insurance, paid time off, mental health resources, and exclusive partner discounts. We prioritize your well-being so you can focus on what matters.

Career Growth at Starbucks

Starbucks is committed to your professional development. As a Shift Supervisor, you'll gain hands-on leadership experience that paves the way for roles like Assistant Store Manager, Store Manager, and beyond. Our internal mobility program has helped thousands of partners advance, with many starting as baristas and rising to district or regional leadership. Access free training through Starbucks College Achievement Plan, leadership workshops, and mentorship opportunities. In Columbia, Maryland, you'll join a supportive district team dedicated to your growth in the coffee industry.

Pathways to Success

From Shift Supervisor, the next steps include multi-unit supervision, operations management, and corporate roles in merchandising, training, or sustainability. 80% of our leaders started in hourly positions—your career is in your hands.

Why Join Starbucks

Joining Starbucks means becoming part of a purpose-driven company that values inclusivity, innovation, and impact. In Columbia, Maryland, you'll contribute to a store that serves the Snowden River Parkway community with handcrafted beverages and genuine hospitality. Enjoy competitive pay estimated at $36,000-$46,000 annually (based on market rates), plus tips and benefits that rival top employers. We're not just offering a job; we're inviting you to a movement. Experience the pride of wearing the green apron and making a difference, one shift at a time.

Role FAQs

What is the work schedule like?

Flexible hours including early mornings, evenings, weekends, nights, and holidays to support store operations.

Do I need prior supervisory experience?

Yes, at least six months delegating tasks to two or more employees.

What benefits are available immediately?

Benefits like free coffee markouts start day one; others like tuition coverage and 401(k) vest quickly.

Is this a full-time position?

Yes, full-time role with opportunities for overtime and career advancement.

How do I apply?

Search for Store# 10641 on Starbucks careers site and submit your application today!

Ready to lead at Starbucks? Apply now and brew your future in Columbia, Maryland.