About Starbucks Coffee Company

Starbucks Coffee Company is the world's leading coffeehouse chain, renowned for its premium coffee, handcrafted beverages, and inviting store environments. Founded in 1971 in Seattle, Washington, Starbucks has grown into a global icon with over 38,000 stores in more than 80 countries. At Starbucks, we are more than just a coffee company; we are committed to inspiring and nurturing the human spirit—one person, one cup, and one neighborhood at a time. Our mission drives everything we do, from ethically sourcing the finest arabica coffee to creating a culture of warmth and belonging for our partners (that's what we call our employees).

In Columbia, South Carolina, our stores like the one at Clemson Road & Village of Sandhill embody this mission, serving as community hubs where customers connect over perfectly brewed coffee and fresh pastries. As a Shift Supervisor, you'll play a pivotal role in upholding our high standards and fostering a positive experience for every guest.

Role Overview

The Shift Supervisor position at Starbucks Store# 11292, located at Clemson Road & Village of Sandhill in Columbia, South Carolina, is a dynamic leadership role perfect for motivated individuals with retail experience. In this full-time position, you'll oversee store operations during your shift, ensuring exceptional customer service, product quality, and team performance. You'll coach baristas, handle cash transactions, maintain safety protocols, and contribute to a thriving store environment. Flexible scheduling accommodates early mornings, evenings, weekends, nights, and holidays, making it ideal for those who thrive in a fast-paced retail setting.

This role offers a competitive estimated salary range of $35,000 to $45,000 annually, based on market rates for shift supervisors in the retail and food sector in Columbia, SC, with room for growth based on performance.

Key Responsibilities

As a Shift Supervisor, your day-to-day duties are hands-on and impactful:

• Maintain regular and consistent attendance and punctuality, modeling reliability for the team.
• Work flexible hours, including early mornings, evenings, weekends, nights, and holidays, to meet store needs.
• Enforce store operating policies and standards, delivering quality beverages and food products, managing cash handling, and upholding safety and security measures.
• Prepare beverages and coach team members on recipes, including customizations like temperature adjustments, ingredient quantities, or substitutions.
• Delegate tasks to employees and coordinate the efforts of two or more team members to ensure smooth operations.
• Direct the work of others, providing guidance and support to achieve peak performance.

Daily Leadership Focus

Expect to build relationships with customers and partners alike, using your strong interpersonal skills to create a welcoming atmosphere that keeps guests coming back.

Qualifications & Requirements

To succeed as a Shift Supervisor at Starbucks, you'll need:

• At least six months of experience in a customer-facing role requiring constant interaction and fulfillment of customer requests.
• Six months of experience delegating tasks or coordinating two or more employees.
• Ability to learn quickly and adapt to a dynamic retail environment.
• Effective oral communication skills for clear direction and team motivation.
• Strong interpersonal skills and the ability to work collaboratively as part of a team.
• Knowledge of retail operations and a passion for building lasting relationships.

Reasonable accommodations are available to support your success, ensuring everyone has the opportunity to thrive.

Benefits & Perks

Starbucks offers industry-leading benefits that set us apart as an employer of choice:

• 100% Tuition Coverage: Pursue your degree online through Arizona State University at no cost.
• Bean Stock: Equity grants that make you a true partner in our success.
• Spotify Premium: Enjoy ad-free music to fuel your shifts.
• Free Coffee and Food Markouts: Indulge in your favorites on every shift.
• 401(k) with Company Match: Secure your financial future with our generous matching program.

Additional perks include comprehensive health insurance, paid time off, mental health resources, and exclusive partner discounts.

Career Growth at Starbucks

At Starbucks, career advancement is a reality, not a promise. Shift Supervisors often progress to roles like Assistant Store Manager, Store Manager, or even District Manager. Our robust training programs, leadership development opportunities, and internal mobility mean 70% of our leaders started in hourly positions. In Columbia, SC, you'll gain hands-on experience that propels your retail career forward, with pathways into operations, merchandising, or corporate roles.

Training and Development

From day one, you'll receive world-class training on coffee craftsmanship, customer service, and leadership, positioning you for rapid promotion.

Why Join Starbucks

Joining Starbucks means becoming part of a purpose-driven company that values inclusivity, sustainability, and community impact. In Columbia, South Carolina, you'll contribute to a vibrant local scene while enjoying a supportive culture that prioritizes work-life balance and personal growth. Our commitment to ethical sourcing, environmental responsibility, and partner well-being makes every shift meaningful. With competitive pay, unbeatable benefits, and endless opportunities, this Shift Supervisor role is your gateway to a rewarding career in the coffee industry.

Role FAQs

What is the work schedule like?

Flexible hours including early mornings, evenings, weekends, nights, and holidays to support store operations.

Do I need prior supervisory experience?

Yes, at least six months delegating tasks to two or more employees.

What benefits are available immediately?

Benefits like free coffee markouts start right away, with full packages including tuition coverage after eligibility.

Is this a full-time role?

Yes, full-time employment with opportunities for overtime and advancement.

How do I apply?

Search for Store# 11292 on Starbucks careers site and submit your application today!