About Starbucks Coffee Company

Starbucks Coffee Company is the world's leading coffeehouse chain, with over 38,000 locations globally, serving millions of customers daily. Founded in 1971 in Seattle, Washington, Starbucks has grown into a premium brand synonymous with high-quality coffee, exceptional customer service, and a welcoming third-place environment. In the United States, Starbucks operates thousands of stores, including in vibrant communities like Columbia, South Carolina. Our mission is to inspire and nurture the human spirit—one person, one cup, and one neighborhood at a time. As a Shift Supervisor at Store# 67000 on Garners Ferry & Daphne, you'll be part of a dynamic team driving this mission forward.

Role Overview

The Shift Supervisor role at Starbucks is a leadership position designed for motivated individuals ready to step up in a fast-paced retail environment. In Columbia, South Carolina, this full-time opportunity involves overseeing store operations during shifts, ensuring top-tier service, and coaching baristas to deliver perfect beverages and food. With flexible scheduling that includes early mornings, evenings, weekends, nights, and holidays, you'll gain hands-on experience in team management while contributing to a positive store atmosphere. This role is ideal for those with retail or food service backgrounds seeking to advance their careers at a renowned company like Starbucks.

Why This Role Matters

As a Shift Supervisor, you're the backbone of store operations, bridging the gap between baristas and store management. Your ability to direct work, handle customer requests, and uphold standards directly impacts customer satisfaction and store performance.

Key Responsibilities

Shift Supervisors at Starbucks play a pivotal role in daily operations. Key responsibilities include:

• Maintaining regular and consistent attendance and punctuality, with or without reasonable accommodations.
• Being available to work flexible hours, including early mornings, evenings, weekends, nights, and holidays.
• Meeting store operating policies and standards, such as providing quality beverages and food products, cash handling, and ensuring store safety and security.
• Preparing and coaching the preparation of food and beverages to standard recipes or customized for customers, including adjustments like temperature, ingredient quantities, or substitutions.
• Leveraging at least six months of experience to delegate tasks to other employees and coordinate the efforts of two or more team members.
• Directing the work of others to maintain efficiency and high service levels.

These duties ensure smooth shifts and exceptional guest experiences, aligning with Starbucks' commitment to operational excellence.

Qualifications & Requirements

To succeed as a Shift Supervisor at Starbucks in Columbia, SC, candidates should possess:

• Six months of experience in a customer-facing role requiring constant interaction and fulfillment of customer requests.
• At least six months of experience delegating tasks or coordinating teams of two or more employees.
• Strong ability to direct the work of others and learn quickly in a dynamic environment.
• Effective oral communication skills and knowledge of the retail environment.
• Strong interpersonal skills, ability to work as part of a team, and build meaningful relationships with colleagues and customers.

No formal degree is required, but a passion for coffee, service, and leadership is essential. Starbucks values diversity and provides reasonable accommodations as needed.

Benefits & Perks

Starbucks offers industry-leading benefits to support your well-being and growth:

• 100% Tuition Coverage: Starbucks College Achievement Plan covers 100% of tuition for online bachelor's degrees through Arizona State University (ASU Online).
• Bean Stock: Equity grants that make you a partner in the company's success.
• Spotify Premium: Free subscription to enjoy your favorite music on the job and beyond.
• Free Coffee and Food Markouts: Enjoy complimentary handcrafted beverages and food items during shifts.
• 401(k) with Company Match: Secure your future with retirement savings and generous matching contributions.

Additional perks include health insurance, paid time off, mental health resources, and employee discounts, making Starbucks a top employer in retail.

Career Growth at Starbucks

Starbucks invests heavily in employee development. As a Shift Supervisor, you'll receive training through our Barista Basics, customer service workshops, and leadership programs. Many supervisors advance to roles like Assistant Store Manager, Store Manager, or District Manager. Our internal mobility program has helped thousands elevate their careers, with opportunities in operations, merchandising, and corporate positions. In Columbia, SC, you'll join a supportive district with clear paths to promotion.

Training and Development

From day one, you'll access Starbucks' robust learning platform, including digital modules on food safety, leadership, and product knowledge. Ongoing coaching ensures you're equipped to excel.

Why Join Starbucks

Joining Starbucks means more than a job—it's a chance to be part of a global brand that values inclusivity, sustainability, and community impact. In Columbia, South Carolina, our Garners Ferry & Daphne store serves a diverse clientele, offering a rewarding environment to hone leadership skills. Enjoy competitive pay estimated at $36,000-$46,000 annually, comprehensive benefits, and the pride of crafting moments of connection over coffee. Starbucks partners are empowered to make decisions, innovate, and grow personally and professionally.

Role FAQs

Q: What is the work schedule like?
A: Flexible hours including early mornings, evenings, weekends, nights, and holidays to meet store needs.

Q: Is prior supervisory experience required?
A: Yes, at least six months delegating tasks or coordinating teams.

Q: What benefits are available immediately?
A: Partners are eligible for benefits like free coffee markouts from day one, with full packages upon meeting eligibility.

Q: How does Starbucks support career advancement?
A: Through tuition coverage, leadership training, and internal job postings for promotions.

Q: Is this a full-time position?
A: Yes, full-time employment with opportunities for overtime.

Ready to lead the next shift at Starbucks? Apply now for the Shift Supervisor role in Columbia, SC, and brew your future with us.