About Starbucks Coffee Company

Starbucks Coffee Company is the world's leading coffeehouse chain, serving over 150 million customers weekly across more than 80 countries. Founded in 1971 in Seattle, Washington, Starbucks has grown into a global icon synonymous with premium coffee, exceptional customer service, and a commitment to sustainability. With a mission to inspire and nurture the human spirit—one person, one cup, and one neighborhood at a time—Starbucks offers more than just coffee. It's a third place between home and work where communities connect. In Concord, California, our Store# 05263 on Willow Pass Road embodies this ethos, providing a welcoming environment for locals to enjoy handcrafted beverages, fresh food, and friendly service.

Starbucks invests heavily in its partners (that's what we call our employees), offering industry-leading benefits and opportunities for growth. From entry-level baristas to shift supervisors, every role plays a vital part in creating memorable experiences. As a Shift Supervisor, you'll lead by example in a dynamic retail setting, ensuring operational excellence while building lasting relationships with your team and customers.

Role Overview

The Shift Supervisor position at Starbucks Store# 05263 in Concord, California, is a leadership role perfect for motivated individuals with retail experience. You'll oversee daily operations during your shift, coach baristas on beverage and food preparation, manage customer interactions, and maintain store standards. This full-time role requires flexibility for early mornings, evenings, weekends, nights, and holidays, making it ideal for those who thrive in a fast-paced environment.

With strong interpersonal skills and the ability to direct others, Shift Supervisors ensure every customer leaves with a smile. Estimated salary ranges from $38,000 to $48,000 annually, competitive with retail/food sector rates in the Bay Area, plus comprehensive benefits that set Starbucks apart.

Key Responsibilities

As a Shift Supervisor, your day-to-day duties include:

• Maintaining regular and consistent attendance and punctuality, with or without reasonable accommodations.
• Working flexible hours that encompass early mornings, evenings, weekends, nights, and/or holidays to meet store needs.
• Adhering to store operating policies and standards, including delivering quality beverages and food products.
• Managing cash handling procedures accurately and securely.
• Ensuring store safety and security protocols are followed at all times.
• Coaching team members on preparing food and beverages to standard recipes or customizing orders based on customer preferences, such as adjusting temperature, ingredients, or substitutions.

Leadership Focus

Key to the role is delegating tasks, coordinating the efforts of two or more employees, and directing the work of others to achieve peak performance during busy shifts.

Qualifications & Requirements

To succeed as a Shift Supervisor at Starbucks in Concord, CA, candidates should possess:

• At least six months of experience in a customer-facing role requiring constant interaction and fulfillment of customer requests.
• Six months of experience delegating tasks or coordinating the work of two or more employees.
• Proven ability to direct the work of others effectively.
• Quick learning aptitude to master Starbucks recipes and procedures.
• Effective oral communication skills for team coaching and customer service.
• Knowledge of the retail environment, including sales, merchandising, and operations.
• Strong interpersonal skills to build relationships with colleagues and patrons.
• Team-oriented mindset with the ability to collaborate seamlessly.

No formal education beyond high school is required, but a passion for coffee, people, and leadership is essential. Starbucks welcomes diverse backgrounds and provides reasonable accommodations as needed.

Benefits & Perks

Starbucks offers unmatched benefits to support your well-being and future:

• 100% Tuition Coverage: Pursue a bachelor's degree online through Arizona State University at no cost.
• Bean Stock: Equity grants that make you a partial owner in the company.
• Spotify Premium: Free subscription to enjoy your favorite music on the job and beyond.
• Free Coffee & Drink Markouts: Enjoy complimentary handcrafted beverages and food items daily.
• 401(k) Match: Company matches your contributions to help secure your retirement.

Additional perks include health insurance, paid time off, mental health resources, and partner discounts on merchandise. These benefits are available from day one for eligible partners.

Career Growth at Starbucks

Starbucks is committed to promoting from within—over 70% of store leaders started as hourly partners. As a Shift Supervisor, you'll gain hands-on leadership experience that paves the way to roles like Assistant Store Manager, Store Manager, and beyond into district or regional operations. We provide ongoing training through Starbucks College Achievement Plan, leadership development programs, and mentorship opportunities. In Concord, CA, high-performing Shift Supervisors often advance quickly in the thriving Bay Area market.

Path to Success

Excel in this role by mastering operations, inspiring your team, and driving customer loyalty. Starbucks' global network offers relocation potential and diverse career tracks in merchandising, supply chain, and corporate functions.

Why Join Starbucks

Joining Starbucks as a Shift Supervisor means more than a job—it's a chance to lead in a purpose-driven company that values inclusivity, sustainability, and innovation. In Concord, California, you'll contribute to a vibrant community hub while enjoying competitive pay, premium benefits, and endless growth. Starbucks partners report high job satisfaction due to our supportive culture, flexible scheduling, and recognition programs. Be part of the team that's redefining retail leadership, one perfect pour at a time.

Role FAQs

Q: What shifts will I work?
A: Flexible hours including early mornings, evenings, weekends, nights, and holidays, based on store needs.

Q: Is prior supervisory experience required?
A: At least six months delegating tasks to 2+ employees is needed.

Q: What benefits start immediately?
A: Eligible partners receive benefits like free drinks, tuition coverage, and more from day one.

Q: How do I apply?
A: Search for Shift Supervisor at Store# 05263, Willow Pass Road, Concord, CA, on Starbucks careers site.

Q: Does Starbucks offer accommodations?
A: Yes, reasonable accommodations are provided for attendance, work, and more.