Shift Supervisor - Starbucks Coffee Company in Concord, North Carolina

About Starbucks Coffee Company

Starbucks Coffee Company is the world's leading coffeehouse chain, passionately committed to ethically sourcing premium arabica coffee and crafting handcrafted beverages that inspire connection. With over 38,000 stores globally, Starbucks creates a welcoming third place between home and work where communities gather. In Concord, North Carolina, our Speedway Blvd. store (Store# 10391) embodies this mission, serving as a vibrant hub for locals seeking quality coffee, fresh food, and genuine service. As a Shift Supervisor, you'll play a pivotal role in upholding our standards of excellence while advancing your career in a supportive environment.

Role Overview

The Shift Supervisor position at Starbucks in Concord, NC, is ideal for motivated leaders ready to guide barista teams during dynamic shifts. You'll ensure seamless operations, deliver outstanding customer experiences, and maintain our high standards for food, beverages, and store safety. This full-time role demands flexibility for early mornings, evenings, weekends, nights, and holidays, offering a chance to grow within a Fortune 500 company renowned for employee development.

Key Responsibilities

As Shift Supervisor, your daily impact includes:

• Maintaining regular attendance and punctuality to model reliability for the team.
• Working flexible hours, adapting to early mornings, evenings, weekends, nights, and holidays as needed.
• Upholding store operating policies, including quality beverage and food preparation, precise cash handling, and rigorous safety/security protocols.
• Preparing beverages and food to standard recipes or customizing orders with adjustments like temperature, ingredient quantities, or substitutions.
• Coaching team members on preparation techniques to ensure consistency and customer satisfaction.
• Delegating tasks and coordinating the efforts of two or more employees to optimize shift performance.

Qualifications & Requirements

To succeed as a Shift Supervisor at Starbucks Concord, NC, bring:

• At least six months of experience in customer-facing roles involving constant interaction and request fulfillment.
• Six months of delegating tasks or coordinating two or more employees.
• Proven ability to direct others' work effectively.
• Quick learning aptitude to master Starbucks procedures rapidly.
• Strong oral communication and interpersonal skills for team motivation and customer engagement.
• Knowledge of retail environments and ability to build relationships.
• Team-oriented mindset with flexibility for varied shifts.

Reasonable accommodations are available to support your success.

Benefits & Perks

Starbucks invests in partners with industry-leading perks:

• Bean Stock: Annual stock grants to share in company success.
• 100% Tuition Coverage: Full reimbursement for Arizona State University Online bachelor's degrees.
• Spotify Premium: Complimentary subscription for music lovers.
• Free Coffee Markouts: Enjoy complimentary handcrafted beverages and food daily.
• 401(k) Match: Generous company matching to build retirement savings.

Additional perks include health insurance, paid time off, mental health resources, and exclusive partner discounts.

Career Growth at Starbucks

Starbucks fosters internal mobility with robust training programs like Barista Basics, Shift Supervisor certification, and leadership pathways to District Manager and beyond. Many executives started as hourly partners. In Concord, NC, you'll access mentorship, performance coaching, and opportunities to relocate or advance store-wide. Our commitment to development ensures 70% of roles filled internally, propelling your Starbucks career forward.

Training and Development

From day one, receive hands-on training in coffee expertise, customer service, and leadership. Online modules and in-store shadowing build skills quickly.

Promotion Opportunities

Excel as Shift Supervisor to target Assistant Store Manager roles, with clear metrics for advancement.

Why Join Starbucks

Choosing Starbucks means joining a purpose-driven culture valuing diversity, equity, inclusion, and community impact. In Concord, North Carolina, contribute to local initiatives while enjoying a premium work environment with modern equipment and supportive teams. Our emphasis on partner well-being, competitive pay (estimated $35,000-$45,000 yearly), and legendary benefits sets us apart. Experience the pride of serving 'Just Say Yes' service that turns customers into loyal fans.

Role FAQs

What shifts will I work as a Shift Supervisor in Concord, NC?

Flexible hours including early mornings, evenings, weekends, nights, and holidays to meet store needs.

Do I need prior supervisory experience?

Yes, at least six months delegating tasks to two or more employees.

What benefits are available immediately?

Free coffee markouts and Spotify Premium start day one; others vest per policy.

Is this a full-time role?

Yes, full-time employment with benefits eligibility.

How do I apply for Starbucks Shift Supervisor jobs in Concord?

Search 'Starbucks careers Concord NC' or visit our careers site to apply directly for Store# 10391.

Ready to elevate your career? Apply for Shift Supervisor at Starbucks in Concord, North Carolina today and become part of something bigger.