About Starbucks Coffee Company

Starbucks Coffee Company is the world's leading coffeehouse chain, with over 38,000 stores in more than 80 countries. Founded in 1971 in Seattle, Washington, Starbucks has grown into a global icon synonymous with premium coffee, exceptional customer service, and a welcoming third-place environment. At Starbucks, we are more than just a coffee company; we are committed to inspiring and nurturing the human spirit—one person, one cup, and one neighborhood at a time. Our mission drives everything we do, from ethically sourcing the finest arabica coffee to creating inclusive spaces where communities thrive.

In the United States, Starbucks employs hundreds of thousands of partners (that's what we call our employees) who bring our values to life daily. As a Shift Supervisor in Council Bluffs, Iowa, you'll be part of a dynamic team at Store# 55082 on Broadway & 26th, contributing to the local community's love for Starbucks.

Role Overview

The Shift Supervisor role at Starbucks Coffee Company in Council Bluffs, Iowa, is perfect for motivated leaders ready to take the next step in their retail career. In this position, you'll support store operations, coach baristas, and ensure every customer leaves with a smile. Shift Supervisors model Starbucks' standards for exceptional service, product quality, and team collaboration. This full-time role offers flexible scheduling, including early mornings, evenings, weekends, nights, and holidays, making it ideal for those who thrive in a fast-paced retail environment.

With a focus on leadership and customer obsession, you'll delegate tasks, handle cash securely, and maintain a safe, clean store. If you have at least six months of experience interacting with customers and coordinating teams, this is your opportunity to shine at Starbucks.

Key Responsibilities

As a Shift Supervisor, your day-to-day duties are hands-on and impactful:

• Maintain regular and consistent attendance and punctuality, with or without reasonable accommodations.
• Work flexible hours, adapting to early mornings, evenings, weekends, nights, and holidays as needed.
• Meet store operating policies, including delivering quality beverages and food products.
• Manage cash handling, store safety, and security protocols diligently.
• Prepare and coach the team on food and beverage recipes, including customizations for temperature, ingredients, or substitutions.
• Delegate tasks to baristas and coordinate the efforts of two or more employees to ensure smooth operations.
• Direct the work of others while fostering a positive team environment.

Daily Leadership Focus

Expect to build relationships with customers and partners alike, using strong interpersonal skills to create memorable experiences. Your ability to learn quickly will help you master Starbucks' systems and standards.

Qualifications & Requirements

To succeed as a Shift Supervisor at Starbucks in Council Bluffs, Iowa, bring these qualifications:

• At least six months of experience in a customer-facing role requiring constant interaction and request fulfillment.
• Six months of experience delegating tasks or coordinating two or more employees.
• Proven ability to direct the work of others.
• Quick learning aptitude and effective oral communication skills.
• Knowledge of the retail environment and strong interpersonal abilities.
• Team player mindset with relationship-building prowess.

Reasonable accommodations are available, and we value diverse backgrounds. No formal education beyond high school is required, but passion for coffee and people is a must.

Benefits & Perks

Starbucks offers industry-leading benefits that set us apart:

• Bean Stock: Equity grants that make you a true partner in our success.
• 100% Tuition Coverage: Enroll in Arizona State University Online bachelor's degree programs at no cost.
• Spotify Premium: Enjoy ad-free music to fuel your shifts.
• Free Coffee & Drink Markouts: Savor Starbucks products daily for you and your loved ones.
• 401(k) with Company Match: Secure your future with generous matching contributions.

Additional perks include health insurance, paid time off, mental health resources, and partner discounts. We prioritize your well-being so you can focus on leading with excellence.

Career Growth at Starbucks

Starbucks invests in your development. Shift Supervisors often advance to roles like Assistant Store Manager or Store Manager within 1-2 years. Our leadership training programs, mentorship opportunities, and internal mobility mean your career path is limitless. Many of our district managers and executives started as baristas. In Council Bluffs, you'll gain hands-on experience that propels you forward in the coffee industry or retail sector.

Training & Development

From day one, you'll receive comprehensive onboarding, ongoing coaching, and access to Starbucks College Achievement Plan. Grow your skills in leadership, operations, and customer service while pursuing certifications.

Why Join Starbucks

Joining Starbucks means becoming part of a purpose-driven company that values inclusivity, sustainability, and community impact. In Council Bluffs, Iowa, you'll serve loyal customers at a bustling location on Broadway & 26th, making a difference one shift at a time. Our premium culture rewards hard work with competitive pay (estimated $35,000-$45,000 annually), comprehensive benefits, and a fun atmosphere. Whether you're passionate about coffee craftsmanship or team leadership, Starbucks empowers you to thrive.

Don't miss this chance to elevate your career. Apply for the Shift Supervisor position at Store# 55082 today and discover why over 400,000 partners worldwide choose Starbucks.

Role FAQs

What is the estimated salary for this role?

Based on market rates for Shift Supervisors in Council Bluffs, Iowa, expect $35,000-$45,000 USD yearly, with opportunities for tips and bonuses.

Is this a full-time position?

Yes, this is a full-time role with flexible scheduling.

What benefits does Starbucks offer Shift Supervisors?

Enjoy Bean Stock, 100% ASU Online tuition coverage, Spotify Premium, free drinks, and 401(k) match, among others.

Do I need prior supervisory experience?

Yes, at least six months delegating tasks or coordinating teams.

How do I apply?

Search for Shift Supervisor at Store# 55082 in Council Bluffs on the Starbucks careers site and submit your application today.