About Starbucks Coffee Company

Starbucks Coffee Company is the world's leading coffeehouse chain, renowned for its premium coffee, handcrafted beverages, and inviting store environments. With thousands of locations across the United States and globally, Starbucks has built a legacy of fostering human connections over coffee. Founded in 1971 in Seattle, Washington, the company has grown into a cultural icon, emphasizing ethical sourcing, sustainability, and community engagement. At Starbucks, every partner (that's what we call our employees) plays a vital role in creating the 'third place' – a welcoming space between home and work. As a Shift Supervisor in Country Club Hills, Illinois, you'll contribute to this mission by leading shifts with excellence and passion.

Role Overview

The Shift Supervisor position at Starbucks Store# 53817, located at 167th & Crawford in Country Club Hills, Illinois, is a dynamic leadership role perfect for motivated individuals with retail experience. In this full-time position, you'll oversee store operations during your shift, ensuring top-notch customer service, product quality, and team performance. You'll coach baristas, handle cash responsibly, and maintain a safe, secure environment. Flexible scheduling accommodates early mornings, evenings, weekends, nights, and holidays, making it ideal for those who thrive in a fast-paced retail food service setting. This role offers a pathway to advancement within Starbucks' robust career development framework.

Key Responsibilities

As a Shift Supervisor, your day-to-day duties are hands-on and impactful:

• Maintain regular and consistent attendance and punctuality, modeling reliability for your team.
• Work flexible hours, including early mornings, evenings, weekends, nights, and holidays, to meet store needs.
• Enforce store operating policies and standards, delivering quality beverages and food products.
• Manage cash handling, store safety, and security protocols with precision.
• Prepare beverages and coach team members on recipes, including customizations like temperature adjustments or ingredient substitutions.
• Delegate tasks to employees and coordinate the efforts of two or more team members effectively.
• Direct the work of others, fostering a collaborative team environment.

Qualifications & Requirements

To succeed as a Shift Supervisor at Starbucks, candidates should possess:

• At least six months of experience in a customer-facing role requiring constant interaction and request fulfillment.
• Six months of experience delegating tasks or coordinating two or more employees.
• Ability to learn quickly and adapt to a dynamic retail environment.
• Strong oral communication and interpersonal skills.
• Proven ability to work as part of a team and build lasting relationships with colleagues and customers.
• Knowledge of retail operations, with a focus on food and beverage service.

Reasonable accommodations are available to support diverse needs, ensuring everyone has an equal opportunity to shine.

Benefits & Perks

Starbucks offers an unmatched benefits package that sets it apart in the retail sector:

• 100% Tuition Coverage: Pursue your degree online through Arizona State University at no cost.
• Bean Stock: Receive Starbucks stock grants as part of your compensation, investing in your future.
• Spotify Premium: Enjoy ad-free music to enhance your daily vibe.
• Free Coffee and Food Markouts: Indulge in complimentary beverages and snacks during shifts.
• 401(k) with Company Match: Secure your retirement with generous matching contributions.

Additional perks include health insurance, paid time off, partner discounts, and mental health resources, creating a holistic support system for partners.

Career Growth at Starbucks

Starbucks invests heavily in partner development. As a Shift Supervisor, you'll access leadership training programs, mentorship opportunities, and clear paths to roles like Store Manager, District Manager, and beyond. Many of our executives started as baristas, proving that dedication leads to advancement. With internal mobility across thousands of stores, your career trajectory is limitless. Take advantage of Starbucks College Achievement Plan for tuition-free education and skill-building workshops to accelerate your growth.

Why Join Starbucks

Joining Starbucks means more than a job – it's a community. In Country Club Hills, Illinois, you'll serve a vibrant neighborhood, creating moments of connection one cup at a time. Enjoy competitive pay estimated at $36,000-$46,000 annually, comprehensive benefits, and a culture that values inclusivity, innovation, and impact. Starbucks partners lead with purpose, from sustainable coffee sourcing to community giveback programs. If you have leadership potential, customer passion, and a love for coffee, this Shift Supervisor role is your next step toward a rewarding career.

Role FAQs

What is the estimated salary for this role?

Based on market rates for Shift Supervisors in the retail food sector in Illinois, expect $36,000-$46,000 per year, with opportunities for performance-based increases.

Is this a full-time position?

Yes, this is a full-time role with flexible scheduling to fit your lifestyle.

What experience is required?

Six months in customer service and six months delegating tasks to others.

Does Starbucks offer benefits immediately?

Benefits like tuition coverage and 401(k) are available to eligible partners from day one.

How do I apply?

Search for Store# 53817 in Country Club Hills, IL, on the Starbucks careers site and submit your application today!