About Starbucks Coffee Company

Starbucks Coffee Company is the world's leading coffeehouse chain, with over 38,000 locations globally, serving millions of customers daily. Founded in 1971 in Seattle, Washington, Starbucks has grown into a premium brand synonymous with high-quality coffee, exceptional customer service, and a welcoming third-place environment. At Starbucks, we are more than just a coffee company; we are committed to inspiring and nurturing the human spirit—one person, one cup, and one neighborhood at a time. Our mission drives everything we do, from ethically sourcing the finest Arabica coffee to creating inclusive spaces where communities thrive.

In the United States, Starbucks operates thousands of stores, including our location at Store# 02556 in Crystal Lake Downtown, Illinois. We pride ourselves on fostering a culture of warmth, belonging, and opportunity for partners (that's what we call our employees). Whether you're passionate about craft coffee or eager to lead in a dynamic retail setting, Starbucks offers a platform to build a rewarding career.

Role Overview

As a Shift Supervisor at Starbucks Coffee Company in Crystal Lake, Illinois, you will play a pivotal role in leading your team during shifts to deliver outstanding customer experiences. This position is ideal for motivated individuals with retail or food service experience who thrive in fast-paced environments. Shift Supervisors ensure smooth store operations, coach baristas on beverage and food preparation, and uphold Starbucks' high standards for quality, safety, and service.

Reporting to the store manager, you will oversee daily shift activities, delegate tasks, and foster a positive team atmosphere. With flexible hours that may include early mornings, evenings, weekends, nights, and holidays, this role demands reliability and adaptability. If you have at least six months of customer-facing and leadership experience, this is your chance to elevate your career at a iconic brand.

Key Responsibilities

Shift Supervisors at Starbucks are the heartbeat of the store during their shifts. Here are the core responsibilities:

• Maintain regular and consistent attendance and punctuality, with or without reasonable accommodations.
• Work flexible hours, including early mornings, evenings, weekends, nights, and/or holidays to meet store needs.
• Meet store operating policies and standards, including providing quality beverages and food products, cash handling, and ensuring store safety and security.
• Prepare and coach the preparation of food and beverages to standard recipes or customized orders, handling changes like temperature, ingredient quantities, or substitutions.
• Delegate tasks to other employees and coordinate the efforts of two or more team members to keep operations running seamlessly.

Leadership Focus

Direct the work of others, build relationships, and contribute to a collaborative team environment. Your ability to communicate effectively and handle the retail environment will be key to success.

Qualifications & Requirements

To excel as a Shift Supervisor at Starbucks in Crystal Lake, IL, you should possess:

• At least six months of experience in a customer-facing role requiring constant interaction and fulfillment of customer requests.
• Six months of experience delegating tasks or coordinating two or more employees.
• Ability to direct the work of others and learn quickly in a dynamic setting.
• Effective oral communication skills and strong interpersonal abilities.
• Knowledge of the retail environment, with the capacity to work as part of a team and build lasting relationships.

No formal education beyond high school is required, but a passion for coffee, customer service, and leadership is essential. Starbucks values diversity and provides reasonable accommodations as needed.

Benefits & Perks

Starbucks offers industry-leading benefits to support your well-being and growth:

• Bean Stock: Equity grants that make you a partial owner in the company.
• 100% Tuition Coverage: Full reimbursement for online degrees through Arizona State University (ASU Online).
• Spotify Premium: Complimentary subscription to enjoy your favorite music.
• Free Coffee and Food Markouts: Enjoy handcrafted beverages and food on us during shifts.
• 401(k) Match: Generous company matching to secure your retirement.

Additional perks include comprehensive health insurance, dental and vision coverage, paid time off, mental health resources, and partner discounts. These benefits are available from day one for eligible partners.

Career Growth at Starbucks

Starbucks is committed to your professional development. As a Shift Supervisor, you'll receive ongoing training through our Barista Basics, customer service workshops, and leadership programs. Many of our store managers, district managers, and executives started as hourly partners. With internal mobility opportunities across thousands of U.S. stores and global operations, your path could lead to roles in operations, merchandising, or even corporate. We promote from within and provide tools like the Starbucks College Achievement Plan to fuel your ambitions.

Training and Development

Expect hands-on coaching, e-learning modules, and mentorship to hone your skills in team leadership, inventory management, and customer engagement.

Why Join Starbucks

Joining Starbucks means becoming part of a purpose-driven company that prioritizes people, communities, and sustainability. In Crystal Lake, Illinois, you'll contribute to a vibrant downtown store while enjoying the perks of working for a Fortune 500 company. Our inclusive culture celebrates diverse backgrounds, and our focus on work-life balance sets us apart. With competitive pay estimated at $36,000–$46,000 annually (based on market rates for the role in Illinois), plus tips and benefits, this is more than a job—it's a career launchpad.

Experience the pride of crafting moments of connection over coffee, leading a passionate team, and growing with a brand that leads the industry.

Role FAQs

What is the work schedule like?

Flexible hours including early mornings, evenings, weekends, nights, and holidays. Availability is key.

Do I need prior supervisory experience?

Yes, at least six months delegating tasks or coordinating teams.

What benefits are available immediately?

Eligible partners receive benefits like tuition coverage, Bean Stock, and free drinks from day one.

Is this a full-time position?

Yes, full-time role with opportunities for overtime and advancement.

How do I apply?

Visit the Starbucks careers site and search for Store# 02556 in Crystal Lake, IL. Apply now to join our team!