About Starbucks Coffee Company

Starbucks Coffee Company is the world's leading coffeehouse chain, passionately committed to inspiring and nurturing the human spirit—one person, one cup, and one neighborhood at a time. Founded in 1971 in Seattle, Washington, Starbucks has grown into a global icon with over 38,000 stores in more than 80 countries. At Starbucks, we pride ourselves on sourcing ethically grown coffee from sustainable farms, crafting exceptional beverages, and creating welcoming Third Place environments where communities connect. As a Shift Supervisor at our Cuyahoga Falls, Ohio location (Store# 22523), you'll be part of a dynamic team driving this mission forward in the heart of Portage Crossing.

Role Overview

The Shift Supervisor role at Starbucks is a leadership position designed for motivated individuals ready to step up and guide store operations during shifts. In this full-time role, you'll ensure smooth operations, deliver outstanding customer experiences, and foster a positive team environment. Reporting to the store manager, you'll handle everything from coaching baristas on drink preparation to maintaining store standards in safety, cleanliness, and service. With flexible scheduling that includes early mornings, evenings, weekends, nights, and holidays, this position offers the perfect blend of responsibility and growth potential in the vibrant retail coffee industry.

Why This Role Matters

As a Shift Supervisor, you're the on-duty leader, making real-time decisions that impact guest satisfaction and team performance. Whether customizing a Frappuccino to perfection or delegating tasks during peak rush hours, your contributions directly elevate the Starbucks experience in Cuyahoga Falls.

Key Responsibilities

Shift Supervisors at Starbucks play a pivotal role in daily operations. Core duties include:

• Maintaining regular and consistent attendance and punctuality, with or without reasonable accommodations.
• Being available for flexible hours, including early mornings, evenings, weekends, nights, and holidays.
• Meeting store operating policies and standards, such as providing quality beverages and food products, cash handling, and ensuring store safety and security.
• Preparing and coaching the preparation of food and beverages to standard recipes or customized orders, including adjustments for temperature, ingredients, or substitutions.
• Delegating tasks to other employees and coordinating the efforts of two or more team members to keep operations flowing efficiently.

Leadership in Action

Expect to direct the work of others, build relationships with your team, and handle high-volume service with poise. Your ability to learn quickly and communicate effectively will be key to success.

Qualifications & Requirements

To thrive as a Shift Supervisor at Starbucks in Cuyahoga Falls, candidates should bring:

• At least six months of experience in a customer-facing role requiring constant interaction and fulfillment of customer requests.
• Six months of experience delegating tasks or coordinating two or more employees.
• Ability to direct the work of others and learn quickly in a fast-paced environment.
• Effective oral communication skills and strong interpersonal abilities.
• Knowledge of the retail environment and a team-oriented mindset.
• Flexibility to work varied shifts, with or without reasonable accommodations.

No formal degree is required—Starbucks values hands-on experience and passion for hospitality. If you excel in building relationships and leading by example, you're a great fit.

Benefits & Perks

Starbucks offers industry-leading benefits that set us apart as an employer of choice:

• 100% Tuition Coverage: Pursue your degree online through Arizona State University at no cost.
• Bean Stock: Receive Starbucks stock grants as a partner, sharing in the company's success.
• Spotify Premium: Enjoy a complimentary subscription to stream your favorite music.
• Free Coffee & Food Markouts: Take home beverages and snacks daily to savor the Starbucks difference.
• 401(k) Match: Build your retirement savings with generous company matching contributions.
• Comprehensive health, dental, and vision insurance, plus mental health support.
• Paid vacation, sick time, and partner discounts across the Starbucks family.

Wellness and Flexibility

From gym discounts to mental health days, Starbucks invests in your holistic well-being, ensuring you thrive both at work and in life.

Career Growth at Starbucks

Starbucks is committed to your professional development. As a Shift Supervisor, you'll access leadership training programs, mentorship from district managers, and clear paths to roles like Assistant Store Manager or beyond. Many of our store managers started as baristas—your journey begins here. With internal mobility across thousands of U.S. stores, opportunities abound in operations, merchandising, and corporate functions. Leverage our online learning platform for certifications in coffee mastery, customer service, and management.

Why Join Starbucks

Joining Starbucks means more than a job—it's a chance to lead with purpose in Cuyahoga Falls. Be part of a brand that champions diversity, equity, inclusion, and sustainability. Enjoy competitive pay estimated at $36,000–$46,000 annually (based on market rates for Ohio retail leadership roles), plus tips and performance incentives. Work in a supportive culture where your voice matters, and every shift contributes to community impact through initiatives like hiring veterans and supporting local causes. At Starbucks, you're not just brewing coffee—you're crafting connections and careers.

Role FAQs

Q: What shifts will I work?
A: Flexible schedules including early mornings, evenings, weekends, nights, and holidays to meet store needs.

Q: Is prior supervisory experience required?
A: Yes, at least six months delegating tasks to two or more employees.

Q: What benefits start immediately?
A: Free coffee markouts and partner perks from day one; full benefits after eligibility period.

Q: How do I apply?
A: Visit our careers site, search for Store# 22523 in Cuyahoga Falls, and submit your application today.

Q: Does Starbucks offer training?
A: Comprehensive onboarding and ongoing development through Starbucks College and leadership academies.

Ready to elevate your career? Apply for the Shift Supervisor position at Starbucks in Cuyahoga Falls now and become part of something bigger.