About Starbucks Coffee Company

Starbucks Coffee Company is the world's leading coffeehouse chain, serving millions of customers daily with premium coffee, handcrafted beverages, and fresh food. Founded in 1971 in Seattle, Washington, Starbucks has grown into a global icon, operating over 38,000 stores in more than 80 countries. At Starbucks, we are more than just a coffee company; we are committed to inspiring and nurturing the human spirit—one person, one cup, and one neighborhood at a time. Our mission drives everything we do, from ethically sourcing the finest arabica coffee to creating inclusive spaces where communities connect.

In the United States, Starbucks offers unparalleled opportunities for career advancement in the retail and food service sectors. As a Shift Supervisor in Dallas, North Carolina, you'll be part of a dynamic team at Store# 69760 on HWY 321 & CHERRYVILLE HWY, contributing to our legacy of excellence while building your professional future.

Role Overview

The Shift Supervisor role at Starbucks is a leadership position designed for motivated individuals ready to take charge during store operations. In this full-time role, you'll oversee team members, ensure exceptional customer service, and maintain the high standards that define the Starbucks experience. Located in Dallas, North Carolina, this position offers a chance to grow within a supportive environment while delivering quality beverages and food products to loyal customers.

Shift Supervisors are the backbone of our stores, stepping up to lead shifts with confidence. You'll handle everything from coaching baristas on recipe precision to managing cash handling and store security. With flexible hours that may include early mornings, evenings, weekends, nights, and holidays, this role is perfect for those who thrive in a fast-paced retail setting.

Key Responsibilities

As a Shift Supervisor, your day-to-day duties are critical to smooth operations and customer satisfaction:

• Maintain regular and consistent attendance and punctuality, with or without reasonable accommodations.
• Work flexible hours, including early mornings, evenings, weekends, nights, and/or holidays.
• Meet store operating policies and standards, including providing quality beverages and food products, cash handling, and ensuring store safety and security.
• Prepare and coach the preparation of food and beverages to standard recipes or customized for customers, handling recipe changes like temperature, ingredient quantities, or substitutions.
• Delegate tasks to other employees and coordinate the work of two or more team members effectively.

Leadership Focus

Direct the work of others, fostering a positive team environment. Your ability to communicate orally, build relationships, and work collaboratively will be key to success.

Qualifications & Requirements

To excel as a Shift Supervisor at Starbucks in Dallas, NC, candidates should possess:

• At least six months of experience in a customer-facing role requiring constant interaction and fulfilling customer requests.
• Six months of experience delegating tasks or coordinating teams of two or more employees.
• Strong ability to direct others, learn quickly, and adapt in a retail environment.
• Effective oral communication skills, strong interpersonal abilities, and teamwork prowess.
• Knowledge of retail operations and the capacity to build lasting relationships with colleagues and customers.

No formal education beyond high school is required, but a passion for coffee, service, and leadership is essential. Starbucks values diversity and provides reasonable accommodations as needed.

Benefits & Perks

Starbucks sets the standard for employee benefits in the retail industry, offering comprehensive perks that support your well-being and growth:

• 100% Tuition Coverage: Pursue your degree online through Arizona State University (ASU) with full tuition reimbursement.
• Bean Stock: Receive Starbucks stock grants as part of your compensation, giving you ownership in our success.
• Spotify Premium: Enjoy a free subscription to stream your favorite music.
• Free Coffee and Food Markouts: Indulge in complimentary beverages and food items during shifts.
• 401(k) Match: Secure your future with our generous company-matched retirement plan.

Additional perks include health insurance, paid time off, partner discounts, and mental health resources, making Starbucks a top employer for Shift Supervisors nationwide.

Career Growth at Starbucks

Starbucks invests heavily in your development. As a Shift Supervisor, you'll receive ongoing training, leadership coaching, and opportunities to advance to roles like Store Manager, District Manager, or beyond. Many of our executives started as baristas or shift leads. With internal mobility programs and tuition assistance, your career path is limitless. In Dallas, NC, join a store poised for growth and take your place in our global network.

Training and Development

From day one, you'll access Starbucks University for skill-building courses, ensuring you're equipped to lead with excellence.

Why Join Starbucks

Choosing Starbucks means joining a purpose-driven company that values inclusivity, sustainability, and innovation. In Dallas, North Carolina, you'll contribute to a community hub while enjoying competitive pay estimated at $34,000-$42,000 annually, flexible scheduling, and world-class benefits. Our commitment to ethical sourcing and community impact sets us apart. Whether you're passionate about coffee or leadership, Starbucks empowers you to make a difference—one shift at a time.

Role FAQs

What hours will I work as a Shift Supervisor?

Flexible hours including early mornings, evenings, weekends, nights, and holidays to meet store needs.

Do I need prior supervisory experience?

Yes, at least six months delegating tasks or coordinating teams.

What benefits are available immediately?

Free coffee markouts, Spotify Premium, and more from day one, with tuition coverage after qualifying period.

Is this a full-time position?

Yes, full-time employment with opportunities for overtime.

How do I apply for the Dallas, NC location?

Search for Store# 69760 on Starbucks careers site and submit your application today.

Ready to elevate your career? Apply now for Shift Supervisor at Starbucks in Dallas, North Carolina, and become part of something bigger.