About Starbucks Coffee Company

Starbucks Coffee Company is the world's leading coffeehouse chain, renowned for its premium coffee, handcrafted beverages, and inviting store experiences. Founded in 1971 in Seattle, Washington, Starbucks has grown into a global icon with over 38,000 stores in more than 80 countries. At Starbucks, we are more than just a coffee company; we are a community builder, committed to ethically sourcing the finest arabica coffee, uplifting farming communities, and creating a welcoming third place between work and home. Our mission to inspire and nurture the human spirit—one person, one cup, and one neighborhood at a time—drives everything we do. As a Shift Supervisor at our Dana Point location on PCH & Dana Point Harbor, you'll be part of this legacy, leading a team in delivering exceptional service in a coastal California paradise.

Role Overview

The Shift Supervisor role at Starbucks Store# 61779 in Dana Point, California, is a dynamic leadership position perfect for motivated individuals with retail experience. In this full-time role, you'll oversee store operations during your shift, ensuring every customer leaves with a smile and a perfectly crafted beverage. You'll coach baristas, manage daily tasks, and uphold Starbucks' high standards for quality, safety, and customer satisfaction. With flexible hours that may include early mornings, evenings, weekends, nights, and holidays, this position offers the chance to grow within a supportive team environment. If you thrive in a fast-paced retail setting and have a passion for coffee and people, this is your opportunity to shine at Starbucks.

Key Responsibilities

As a Shift Supervisor, your day-to-day duties are hands-on and impactful:

• Maintain regular and consistent attendance and punctuality, modeling reliability for your team.
• Work flexible hours, adapting to early mornings, evenings, weekends, nights, and holidays as needed.
• Enforce store operating policies and standards, including providing top-quality beverages and food products, precise cash handling, and ensuring store safety and security.
• Prepare beverages and coach team members on recipes, including customizations like temperature adjustments, ingredient quantities, or substitutions.
• Delegate tasks to employees and coordinate the efforts of two or more team members to keep operations smooth.
• Direct the work of others, fostering a positive and productive team atmosphere.

Qualifications & Requirements

To succeed as a Shift Supervisor at Starbucks, you'll need:

• At least six months of experience in a customer-facing role requiring constant interaction and fulfilling customer requests.
• Six months of experience delegating tasks or coordinating two or more employees.
• Ability to learn quickly and adapt in a dynamic environment.
• Strong oral communication skills and knowledge of the retail environment.
• Interpersonal skills to build relationships, work as part of a team, and direct others effectively.
• Availability for flexible scheduling, with or without reasonable accommodations.

No formal education beyond high school is required, but a passion for hospitality and leadership is essential. Starbucks values diversity and provides reasonable accommodations to ensure everyone can thrive.

Benefits & Perks

Starbucks offers industry-leading benefits that set us apart:

• Bean Stock: Receive stock grants as part of your compensation, making you a true partner in our success.
• 100% Tuition Coverage: Pursue your degree online through Arizona State University at no cost.
• Spotify Premium: Enjoy ad-free music to enhance your workday vibe.
• Free Coffee and Drink Markouts: Indulge in complimentary handcrafted beverages and food items daily.
• 401(k) with Company Match: Secure your future with robust retirement savings support.

Additional perks include comprehensive health insurance, paid time off, mental health resources, and exclusive partner discounts. These benefits are available from day one for eligible roles, ensuring you feel valued from the start.

Career Growth at Starbucks

Starbucks is committed to your professional development. As a Shift Supervisor, you'll receive ongoing training through our Barista Basics, customer service workshops, and leadership programs. Many of our district managers, store managers, and executives started as hourly partners. With internal mobility opportunities across thousands of stores, you can advance to roles like Assistant Store Manager, Store Manager, or beyond. Our tuition reimbursement program empowers you to earn degrees in business, hospitality, or any field, fueling your career ascent. In Dana Point, you'll gain coastal retail experience that opens doors nationwide.

Why Join Starbucks

Joining Starbucks means more than a job—it's a chance to make a difference. In Dana Point, overlooking the harbor, you'll create memorable moments for locals and tourists alike. Our culture emphasizes inclusivity, innovation, and impact, with opportunities to volunteer, participate in sustainability initiatives, and connect with a global community of partners. Enjoy a premium work environment with modern equipment, team-building events, and the satisfaction of leading a high-performing store. With competitive pay estimated at $38,000–$48,000 annually (based on market rates for California retail supervisors), plus tips and benefits, this role offers stability and upside in a vibrant location.

Role FAQs

Q: What is the work schedule like?
A: Flexible, including early mornings, evenings, weekends, nights, and holidays to meet store needs.

Q: Are accommodations available?
A: Yes, reasonable accommodations are provided for attendance, punctuality, and other requirements.

Q: What experience is required?
A: Six months in customer service and six months delegating tasks to others.

Q: How do benefits start?
A: Eligible benefits like tuition coverage and 401(k) are available from day one.

Q: Is this a full-time role?
A: Yes, full-time employment with opportunities for overtime and advancement.

Ready to brew your future? Apply for the Shift Supervisor position at Starbucks in Dana Point today and become part of something bigger.