About Starbucks Coffee Company

Starbucks Coffee Company is the world's leading coffeehouse chain, serving millions of customers daily with premium coffee, handcrafted beverages, and fresh food. Founded in 1971 in Seattle, Washington, Starbucks has grown into a global icon, operating over 38,000 stores in more than 80 countries. At Starbucks, we are more than just a coffee company; we are a community builder, committed to ethical sourcing, sustainability, and creating inspiring experiences. In Dearborn, Michigan, our stores embody this mission, offering a welcoming third place between home and work for locals to connect, relax, and recharge.

Our success stems from passionate partners (that's what we call our employees) who bring the Starbucks brand to life. As a Shift Supervisor at Store# 02277 in Dearborn, you'll play a pivotal role in upholding our standards of excellence while growing your career in a supportive environment.

Role Overview

The Shift Supervisor position at Starbucks in Dearborn, Michigan, is a dynamic leadership role perfect for motivated individuals with retail experience. In this full-time position, you'll oversee store operations during your shift, ensuring seamless service, team performance, and customer satisfaction. You'll coach baristas, manage workflows, and contribute to a positive store culture. With flexible hours that may include early mornings, evenings, weekends, nights, and holidays, this role demands reliability and adaptability. If you thrive in fast-paced retail settings and have a passion for coffee and people, this is your opportunity to lead at Starbucks.

Key Responsibilities

As a Shift Supervisor, your day-to-day duties are hands-on and impactful:

• Maintain regular and consistent attendance and punctuality, modeling reliability for the team.
• Work flexible hours to meet store needs, including early mornings, evenings, weekends, nights, and holidays.
• Enforce store operating policies and standards, focusing on quality beverages, food products, cash handling, safety, and security.
• Prepare and coach the team in preparing food and beverages to standard recipes or customized orders, handling variations like temperature, ingredients, or substitutions.
• Delegate tasks to employees and coordinate the work of two or more team members to ensure smooth operations.

Leadership Focus

Direct the work of others, build relationships, and foster teamwork to deliver exceptional customer experiences every shift.

Qualifications & Requirements

To succeed as a Shift Supervisor at Starbucks Dearborn, you'll need:

• At least six months of experience in a customer-facing role requiring constant interaction and fulfilling requests.
• Six months of experience delegating tasks or coordinating two or more employees.
• Ability to direct others, learn quickly, and communicate effectively orally.
• Strong interpersonal skills, team collaboration abilities, and retail environment knowledge.
• Availability for flexible scheduling, with or without reasonable accommodations.

No formal education beyond high school is required, but a passion for hospitality and leadership is essential. Starbucks values diversity and provides reasonable accommodations as needed.

Benefits & Perks

Starbucks offers industry-leading benefits to support your well-being and growth:

• 100% Tuition Coverage: Earn your bachelor's degree online through Arizona State University at no cost.
• Bean Stock: Receive Starbucks stock grants as part of your compensation, making you an owner in the company.
• Spotify Premium: Enjoy a free subscription to stream your favorite music.
• Free Coffee and Food Markouts: Indulge in complimentary beverages and food during shifts.
• 401(k) with Company Match: Secure your future with generous matching contributions.

Additional perks include comprehensive health insurance, paid time off, partner discounts, and mental health resources. These benefits are available from day one for eligible partners.

Career Growth at Starbucks

Starbucks invests in your development with robust training programs, leadership coaching, and clear paths to advancement. Many of our district managers and store managers started as baristas or shift supervisors. In Dearborn, you'll have opportunities to shadow leaders, participate in cross-training, and pursue certifications. Our commitment to internal mobility means 70% of management roles are filled by current partners. Whether you aspire to multi-unit leadership or corporate roles, Starbucks provides the tools for long-term success.

Training and Development

From onboarding to ongoing workshops, you'll gain skills in operations, customer service, and business management, positioning you for rapid promotion.

Why Join Starbucks

Joining Starbucks as a Shift Supervisor in Dearborn means becoming part of a purpose-driven company that prioritizes people, planet, and profit. You'll work in a vibrant community hub, build lasting relationships with customers and teammates, and contribute to initiatives like sustainable coffee sourcing. Our inclusive culture celebrates diversity, with employee resource groups and equitable opportunities. In Michigan's retail market, Starbucks stands out for its premium pay, benefits, and work-life balance. Estimated salary for this role ranges from $36,000 to $46,000 annually, competitive with local food and retail sectors.

Experience the pride of leading a team that creates moments of connection over every cup. Apply now and elevate your career with Starbucks.

Role FAQs

What is the work schedule like?

Flexible hours including early mornings, evenings, weekends, nights, and holidays to support store operations.

Do I need prior supervisory experience?

Yes, at least six months delegating tasks to two or more employees.

What benefits are available immediately?

Eligible partners enjoy tuition coverage, Bean Stock, Spotify Premium, free markouts, and 401(k) match from day one.

Is this a full-time role?

Yes, full-time employment with opportunities for overtime.

How do I apply for the Dearborn location?

Search for Store# 02277 on Starbucks careers site and submit your application today.