About Starbucks Coffee Company

Starbucks Coffee Company is the world's leading coffeehouse chain, serving millions of customers daily with premium coffee, handcrafted beverages, and fresh food. Founded in 1971 in Seattle, Washington, Starbucks has grown into a global icon, operating over 38,000 stores in more than 80 countries. At Starbucks, we are more than just a coffee company; we are a community builder, committed to ethical sourcing, sustainability, and creating inspiring experiences for our partners (that's what we call our employees) and customers alike. In Decatur, Illinois, our store at US-36 & MT. Zion RD is a vibrant hub where passion for coffee meets community spirit.

Role Overview

As a Shift Supervisor at Starbucks Coffee Company in Decatur, Illinois, you will play a pivotal role in leading your team during shifts, ensuring smooth operations, and delivering the signature Starbucks experience. This position is ideal for motivated individuals with retail or food service experience who thrive in fast-paced environments. You will coach baristas, manage daily tasks, and uphold our high standards for quality, safety, and customer satisfaction. With flexible hours that may include early mornings, evenings, weekends, nights, and holidays, this full-time role offers a dynamic entry into leadership within one of the most admired brands in the world.

Key Responsibilities

Shift Supervisors at Starbucks are the backbone of store operations. Your key responsibilities include:

• Maintaining regular and consistent attendance and punctuality, with or without reasonable accommodations.
• Working flexible hours to meet store needs, including early mornings, evenings, weekends, nights, and holidays.
• Ensuring compliance with store operating policies and standards, such as providing quality beverages and food products, accurate cash handling, and maintaining store safety and security.
• Preparing and coaching the preparation of food and beverages according to standard recipes or customized for customers, including adjustments for temperature, ingredient quantities, or substitutions.
• Delegating tasks to other employees and coordinating the work of two or more team members to keep operations running seamlessly.

These duties empower you to direct the work of others while fostering a positive team environment.

Daily Leadership Tasks

From opening and closing procedures to peak-hour rush management, you'll direct workflow, resolve issues on the spot, and model the Starbucks partner behaviors that create memorable customer moments.

Qualifications & Requirements

To succeed as a Shift Supervisor at Starbucks in Decatur, IL, you should bring:

• At least six months of experience in a customer-facing role requiring constant interaction and fulfillment of customer requests.
• Six months of experience delegating tasks or coordinating the efforts of two or more employees.
• Proven ability to direct the work of others and learn quickly in a dynamic retail setting.
• Effective oral communication skills, strong interpersonal abilities, and the capacity to work collaboratively as part of a team.
• Knowledge of the retail environment and a knack for building relationships with customers and partners.

No formal degree is required, but a passion for coffee, people, and leadership is essential. Reasonable accommodations are available to support your success.

Benefits & Perks

Starbucks offers industry-leading benefits that set us apart as an employer of choice:

• 100% Tuition Coverage: Pursue your degree online through Arizona State University at no cost.
• Bean Stock: Receive Starbucks stock grants as part of your compensation, making you an owner in our success.
• Spotify Premium: Enjoy a complimentary subscription to stream your favorite music.
• Free Coffee and Food Markouts: Take home beverages and food items daily to savor the Starbucks experience.
• 401(k) with Company Match: Secure your future with robust retirement savings support.

Additional perks include comprehensive health insurance, paid time off, mental health resources, and exclusive partner discounts. These benefits are available from day one for eligible partners.

Career Growth at Starbucks

Starbucks invests in your development with world-class training programs, leadership coaching, and clear paths to advancement. Many of our district managers, store managers, and executives started as shift supervisors. In Decatur, you'll have opportunities to relocate, pursue barista championships, or join global operations. Our commitment to diversity, equity, and inclusion ensures everyone has a seat at the table for growth.

Training and Development

From hands-on barista skills to leadership workshops, Starbucks University equips you for every step of your journey.

Why Join Starbucks

Joining Starbucks means becoming part of a purpose-driven company that uplifts communities through sustainable practices, like our 99% ethically sourced coffee and reusable cup initiatives. In Decatur, Illinois, you'll contribute to a welcoming store environment while enjoying competitive pay estimated at $34,000-$42,000 annually, flexible scheduling, and the pride of wearing the green apron. Our partners rave about the camaraderie, free drinks, and genuine impact on customers' days. If you seek a role where your leadership shines and your growth is prioritized, Starbucks is your next great move.

Role FAQs

Q: What experience is required?
A: Six months in customer service and task delegation.

Q: Are weekends required?
A: Yes, flexible availability including weekends and holidays is essential.

Q: What benefits start immediately?
A: Tuition coverage, Bean Stock, Spotify, and markouts are available right away.

Q: Is this a full-time position?
A: Yes, full-time with opportunities for overtime.

Q: How do I apply?
A: Visit our careers site and search for Store# 68771 in Decatur, IL.

Ready to lead the shift at Starbucks? Apply now and brew your future with us!