About Starbucks Coffee Company

Starbucks Coffee Company is the world's leading coffeehouse chain, with over 38,000 stores in more than 80 countries. Founded in 1971 in Seattle, Washington, Starbucks has grown into a global icon synonymous with premium coffee, exceptional customer experiences, and a commitment to sustainability. In Canada, Starbucks operates hundreds of stores, including high-traffic locations like the Tsawwassen Ferry Terminal in Delta, BC. We pride ourselves on sourcing ethically grown coffee, fostering inclusive workplaces, and creating moments of connection for our customers. As a Shift Supervisor at Starbucks Coffee Company in Delta, BC, you'll be part of a dynamic team that powers this iconic brand forward.

Role Overview

The Shift Supervisor role at Starbucks Store# 04615, Tsawwassen Ferry Terminal in Delta, BC, is perfect for motivated leaders passionate about coffee, customer service, and team development. In this full-time position, you'll support store operations during your shift, coach partners, and ensure every customer leaves with a smile. This role demands energy, quick thinking, and a customer-first mindset, offering a platform to grow within one of Canada's top employers in the retail and food sectors.

Why This Role Stands Out

Located at the bustling Tsawwassen Ferry Terminal, this store serves travelers and locals alike, providing a fast-paced environment where your leadership skills will shine. Shift Supervisors at Starbucks are key to maintaining our high standards for beverage quality, store cleanliness, and partner morale.

Key Responsibilities

As a Shift Supervisor, your day-to-day duties are hands-on and impactful:

• Assist with new partner training by positively reinforcing successful performance and providing respectful, encouraging coaching.
• Provide constructive feedback to the store manager on partner performance during your shift.
• Contribute to a positive team environment by recognizing changes in partner morale or performance and communicating them promptly.
• Deliver legendary customer service by prioritizing the customer, connecting personally, and exceeding expectations.
• Develop positive relationships with your shift team by understanding and addressing individual motivations, needs, and concerns.
• Execute store operations seamlessly, including opening/closing procedures, inventory management, and cash handling.
• Provide consistent quality beverages, whole bean coffee, and food products by strictly adhering to recipe and presentation standards.

Qualifications & Requirements

To succeed as a Shift Supervisor at Starbucks in Delta, BC, you'll need:

• Proven ability to direct the work of others and lead by example.
• Quick learning aptitude to master Starbucks recipes, procedures, and systems.
• Effective oral communication skills for coaching partners and engaging customers.
• Solid knowledge of the retail environment, ideally in food or beverage service.
• Strong interpersonal skills to build team rapport and resolve conflicts.
• Team player mindset with flexibility for varied shifts, including evenings, weekends, and holidays.

No formal education is required, but prior supervisory experience in retail or hospitality is a plus. Must be authorized to work in Canada and able to stand for extended periods.

Benefits & Perks

Starbucks offers industry-leading benefits that set us apart:

• Bean Stock: Eligible partners receive stock grants, making you a shareholder in our success.
• 100% Tuition Coverage: Full reimbursement for online degrees through Arizona State University (ASU Online).
• Spotify Premium: Free subscription to enjoy music on the job and beyond.
• Free Coffee & Markouts: Enjoy complimentary handcrafted beverages, whole bean coffee, and food items daily.
• 401(k) Match: Company matches contributions to help you build retirement savings (adapted for Canadian plans like RRSP).

Additional perks include comprehensive health benefits, paid time off, partner discounts, and wellness programs. In Canada, we offer competitive wages starting around $42,000-$52,000 CAD annually for this role, depending on experience.

Career Growth at Starbucks

Starbucks invests in your future. Shift Supervisors often advance to roles like Assistant Store Manager, Store Manager, or District Manager. Our internal training programs, leadership development courses, and mentorship opportunities have propelled thousands of partners to executive positions. In Delta, BC, this role is a launchpad for a rewarding career in the coffee industry.

Training & Development

From day one, you'll receive hands-on training in barista skills, leadership, and operations. Ongoing support ensures you're equipped to excel and grow.

Why Join Starbucks

Choosing Starbucks means joining a purpose-driven company that values diversity, equity, inclusion, and sustainability. We roast over 3 billion cups of coffee annually using ethically sourced beans, support communities through hiring initiatives, and create inclusive spaces. In Delta, BC, at the Tsawwassen Ferry Terminal, you'll contribute to memorable experiences for ferry travelers while building lifelong skills. With competitive pay, unbeatable benefits, and global opportunities, Starbucks is more than a job—it's a community.

Role FAQs

Q: What shifts will I work?
A: Shifts vary, including mornings, afternoons, evenings, weekends, and holidays to cover store needs.

Q: Is experience required?
A: Prior retail or customer service experience is preferred but not mandatory; we train motivated candidates.

Q: What is the estimated salary?
A: Approximately $42,000-$52,000 CAD per year, based on market rates for Delta, BC.

Q: Are there advancement opportunities?
A: Yes, many Shift Supervisors promote within 6-12 months.

Q: How do I apply?
A: Visit our careers site and search for Store# 04615 in Delta, BC. Apply now to join the Starbucks family!