About Starbucks Coffee Company

Starbucks Coffee Company is the world's leading coffeehouse chain, passionately committed to inspiring and nurturing the human spirit—one person, one cup, and one neighborhood at a time. Founded in 1971 in Seattle, Washington, Starbucks has grown into a global icon with over 38,000 stores in more than 80 countries. At Starbucks, we pride ourselves on creating a welcoming third place between home and work, where customers connect over premium coffee, handcrafted beverages, and fresh food. Our mission drives everything we do: to inspire and nurture the human spirit, one person, one cup, and one neighborhood at a time.

In Detroit, Michigan, Starbucks stores like the one at Woodward and 8 Mile embody our commitment to local communities. We source ethically grown coffee from around the world, roast it to perfection, and serve it with unparalleled service. Joining Starbucks means becoming part of a premium brand that values sustainability, diversity, and employee growth.

Role Overview

As a Shift Supervisor at Starbucks Store #21894 on Woodward and 8 Mile in Detroit, Michigan, you'll step into a leadership role that empowers you to guide baristas, ensure exceptional customer experiences, and uphold our high operational standards. This full-time position is perfect for motivated individuals with retail or food service experience who thrive in dynamic environments. Shift Supervisors are the heartbeat of our store during their shifts, directing teams, coaching performance, and delivering the Starbucks experience that keeps customers returning.

With flexible hours that may include early mornings, evenings, weekends, nights, and holidays, this role offers variety and the chance to build lasting relationships in a supportive team setting. Estimated salary ranges from $36,000 to $46,000 annually, based on market rates for Detroit, with opportunities for performance-based increases.

Key Responsibilities

Shift Supervisors at Starbucks play a pivotal role in daily operations. Key responsibilities include:

• Maintaining regular and consistent attendance and punctuality, with or without reasonable accommodations.
• Working flexible hours to meet store needs, including early mornings, evenings, weekends, nights, and holidays.
• Ensuring compliance with store operating policies and standards, such as providing quality beverages and food products.
• Managing cash handling, store safety, and security protocols.
• Coaching the preparation of food and beverages to standard recipes or customizing orders based on customer requests, including adjustments for temperature, ingredients, or substitutions.
• Delegating tasks to team members and coordinating the efforts of two or more employees to keep operations smooth.

Leadership Focus

Directing the work of others is central to this role. You'll build relationships, foster teamwork, and create a positive environment where every partner succeeds.

Qualifications & Requirements

To excel as a Shift Supervisor, candidates should possess:

• At least six months of experience in a customer-facing role involving constant interaction and fulfilling requests.
• Six months of experience delegating tasks or coordinating two or more employees.
• Ability to direct work, learn quickly, and communicate effectively orally.
• Strong interpersonal skills, team collaboration abilities, and retail environment knowledge.
• Flexibility for varied shifts and commitment to punctuality.

No formal education beyond high school is required, but a passion for coffee, customer service, and leadership is essential. Starbucks provides training to help you succeed.

Benefits & Perks

Starbucks offers industry-leading benefits that set us apart as an employer of choice:

• 100% Tuition Coverage: Pursue your degree online through Arizona State University at no cost.
• Bean Stock: Receive stock grants as part of your compensation, making you an owner in the company.
• Spotify Premium: Enjoy a free subscription to stream your favorite music.
• Free Coffee and Food Markouts: Indulge in complimentary drinks and snacks during shifts.
• 401(k) with Company Match: Secure your future with robust retirement savings options.

Additional perks include health insurance, paid time off, partner discounts, and mental health resources, ensuring comprehensive well-being support.

Career Growth at Starbucks

Starbucks invests in your development. Shift Supervisors often advance to roles like Assistant Store Manager, Store Manager, or District Manager. Our internal mobility programs, leadership training, and tuition assistance pave the way for long-term success. Many of our executives started as baristas or shift supervisors, proving that dedication leads to opportunity.

Training and Development

From day one, you'll access Starbucks University for ongoing learning, skill-building courses, and mentorship programs tailored to your goals.

Why Join Starbucks

Joining Starbucks as a Shift Supervisor in Detroit means more than a job—it's a career with purpose. Work in a vibrant community hub, impact local neighborhoods, and grow with a brand synonymous with quality and innovation. Our inclusive culture celebrates diversity, with Employee Resource Groups and equity initiatives. Experience the pride of serving premium products while enjoying unmatched benefits and advancement potential. At Starbucks, you're not just a partner; you're family.

Role FAQs

Q: What shifts will I work?
A: Flexible hours including early mornings, evenings, weekends, nights, and holidays, based on store needs.

Q: Is prior leadership experience required?
A: Yes, at least six months delegating tasks to two or more employees.

Q: What benefits are available immediately?
A: Partners are eligible for benefits like free coffee markouts from day one, with full packages after qualifying hours.

Q: How do I apply?
A: Visit our careers site, search for Store #21894 in Detroit, MI, and submit your application today.

Q: Does Starbucks offer accommodations?
A: Yes, we provide reasonable accommodations for attendance, work, and more.