Shift Supervisor - Starbucks Coffee Company in Detroit, Michigan

About Starbucks Coffee Company

Starbucks Coffee Company is the world's leading coffeehouse chain, passionately committed to inspiring and nurturing the human spirit—one person, one cup, and one neighborhood at a time. Founded in 1971 in Seattle, Washington, Starbucks has grown into a global icon with over 38,000 stores in more than 80 countries. At Starbucks, we pride ourselves on creating a welcoming third place between home and work, where customers can connect, recharge, and enjoy ethically sourced, premium coffee beverages, handcrafted foods, and innovative products. Our mission drives everything we do: to conduct our business in ways that are good for the planet, good for our communities, and good for our partners (that's what we call our employees). In Detroit, Michigan, our stores like Store# 48171 at Mack & Radnor embody this spirit, serving vibrant communities with excellence.

Role Overview

As a Shift Supervisor at Starbucks Coffee Company in Detroit, Michigan, you'll step into a dynamic leadership role where you'll support store operations, coach baristas, and ensure every customer leaves with a smile. This position is perfect for motivated individuals with retail or food service experience who thrive in fast-paced environments. You'll report to the store manager and play a key part in delivering the Starbucks Experience—high-quality beverages, friendly service, and a safe, clean store. With flexible hours that may include early mornings, evenings, weekends, nights, and holidays, this full-time role offers the chance to grow within a supportive team at our Mack & Radnor location.

Key Responsibilities

Shift Supervisors at Starbucks are the heartbeat of the store during their shifts. Here's what you'll do daily:

• Maintain regular and consistent attendance and punctuality, with or without reasonable accommodations, to keep operations running smoothly.
• Work flexible hours, adapting to early mornings, evenings, weekends, nights, and holidays to meet customer demand.
• Meet store operating policies and standards, including providing top-quality beverages and food products, expert cash handling, and upholding store safety and security protocols.
• Prepare and coach the preparation of food and beverages to standard recipes or customized orders, handling recipe changes like temperature adjustments, ingredient quantities, or substitutions.
• Leverage at least six months of experience to delegate tasks and coordinate the work of two or more employees, directing the team effectively.

Qualifications & Requirements

To succeed as a Shift Supervisor at Starbucks in Detroit, bring these qualifications to the table:

• Six months of experience in a customer-facing role requiring constant interaction and fulfilling customer requests.
• At least six months of experience delegating tasks or coordinating teams of two or more employees.
• Proven ability to direct the work of others in a fast-paced setting.
• Quick learning aptitude to master Starbucks recipes, systems, and procedures.
• Effective oral communication skills for clear team instructions and customer engagement.
• Knowledge of the retail environment, strong interpersonal skills, and the ability to work collaboratively while building lasting relationships.

No formal degree is required—just a passion for coffee, people, and leadership. Reasonable accommodations are available for qualified individuals with disabilities.

Benefits & Perks

Starbucks partners with its employees through industry-leading benefits that support your well-being, finances, and growth:

• Bean Stock: Receive Starbucks stock equity as part of your compensation, making you a true owner in our success.
• 100% Tuition Coverage: Pursue your degree online through Arizona State University at no cost—undergraduate or graduate.
• Spotify Premium: Enjoy ad-free music streaming as a perk for our partners.
• Free Coffee and Food Markouts: Complimentary drinks and food items during shifts to keep you fueled.
• 401(k) with Company Match: Secure your future with retirement savings and generous matching contributions.

Additional perks include comprehensive health insurance, paid time off, mental health resources, and exclusive partner discounts on products and travel.

Career Growth at Starbucks

Starbucks invests heavily in partner development. As a Shift Supervisor, you'll receive ongoing training through our Barista Basics, Leadership Foundations, and District Manager development programs. Many of our store managers, district leaders, and executives started as hourly partners. In Detroit, you'll have opportunities to advance to roles like Assistant Store Manager, Store Manager, or beyond into operations, merchandising, or corporate positions. Our commitment to internal mobility means 70% of leadership roles are filled by current partners. With tools like the Starbucks College Achievement Plan and mentorship programs, your career path is limitless.

Why Join Starbucks

Joining Starbucks as a Shift Supervisor in Detroit means more than a job—it's a chance to be part of a purpose-driven company that values inclusivity, sustainability, and community impact. We source 99% of our coffee ethically, support local Detroit initiatives, and foster a culture where every voice matters. Enjoy a premium work environment with modern equipment, team-building events, and the satisfaction of creating moments of connection for customers. In a competitive retail landscape, Starbucks stands out with its partner-first approach, offering stability, growth, and joy in every cup served.

Role FAQs

What is the estimated salary for this role?

Based on market rates for Shift Supervisors in Detroit's retail/food sector, expect $36,000–$46,000 USD annually, depending on experience and performance.

Is this a full-time position?

Yes, this is a full-time role with flexible scheduling to fit your lifestyle.

What experience is required?

Six months in customer service and six months delegating tasks; retail or food service background is ideal.

Does Starbucks offer training?

Absolutely—comprehensive onboarding, ongoing coaching, and e-learning modules ensure you're set for success.

How do I apply?

Search for Store# 48171, Mack & Radnor on Starbucks careers site and submit your application today!

Ready to lead the next shift at Starbucks? Apply now and brew your future in Detroit.