Shift Supervisor - Starbucks Coffee Company in Dickson City, Pennsylvania

About Starbucks Coffee Company

Starbucks Coffee Company is the world's premier coffeehouse chain, serving millions daily with ethically sourced coffee, handcrafted beverages, and fresh food. Founded in 1971 in Seattle, Washington, Starbucks has grown into a global icon, operating over 38,000 stores in more than 80 countries. In the United States, Starbucks employs hundreds of thousands of partners (that's what we call our employees) who create meaningful connections with customers every day. At Store# 02955 in Dickson City, Pennsylvania, we're seeking a dedicated Shift Supervisor to lead our team in delivering the Starbucks Experience. With a commitment to sustainability, community impact, and partner development, Starbucks stands as a leader in the retail and coffee industry.

Role Overview

As a Shift Supervisor at Starbucks in Dickson City, PA, you'll play a pivotal role in the daily operations of our bustling store. This leadership position involves overseeing shifts, coaching baristas, ensuring top-tier customer service, and upholding our high standards for food and beverage quality. Ideal for customer-focused individuals with retail experience, this role offers flexible scheduling, competitive pay estimated at $36,000-$46,000 annually, and robust benefits. You'll thrive in a fast-paced environment where your ability to direct teams and build relationships directly impacts store success.

Key Responsibilities

Shift Supervisors at Starbucks are the backbone of store operations during their shifts. Key responsibilities include:

• Maintaining regular and consistent attendance and punctuality, demonstrating reliability with or without reasonable accommodations.
• Being available for flexible hours, including early mornings, evenings, weekends, nights, and holidays to meet store needs.
• Adhering to store operating policies and standards, such as providing quality beverages and food products, accurate cash handling, and ensuring store safety and security.
• Preparing and coaching the preparation of food and beverages according to standard recipes or customized orders, including adjustments for temperature, ingredient quantities, or substitutions.
• Delegating tasks to other employees and coordinating the efforts of two or more team members to keep operations smooth.

Leadership and Team Direction

Direct the work of others effectively, fostering a positive team environment while handling customer requests with poise in a high-volume retail setting.

Qualifications & Requirements

To succeed as a Shift Supervisor at Starbucks Dickson City, candidates should possess:

• At least six months of experience in a customer-facing role requiring constant interaction and fulfillment of customer requests.
• Six months of experience delegating tasks or coordinating two or more employees.
• Strong ability to direct others, learn quickly, and communicate orally effectively.
• Knowledge of the retail environment, strong interpersonal skills, and the capacity to work collaboratively as part of a team.
• Proven ability to build relationships with customers and colleagues alike.

No formal education beyond high school is required, but a passion for coffee, service, and leadership is essential. Starbucks welcomes diverse backgrounds and provides reasonable accommodations as needed.

Benefits & Perks

Starbucks offers industry-leading benefits to support your well-being and growth:

• 100% Tuition Coverage: Pursue a bachelor's degree online through Arizona State University at no cost.
• Bean Stock: Receive Starbucks stock grants as part of your compensation, making you an owner in the company.
• Spotify Premium: Enjoy a complimentary subscription to stream your favorite music.
• Free Coffee and Drink Markouts: Take home beverages and food items daily for you and your loved ones.
• 401(k) with Company Match: Secure your future with retirement savings and generous matching contributions.

Additional perks include health insurance, paid time off, partner discounts, and mental health resources, ensuring comprehensive support for full-time partners.

Career Growth at Starbucks

Starbucks invests heavily in partner development. As a Shift Supervisor, you'll receive ongoing training through our Barista Basics, customer service workshops, and leadership programs. Many supervisors advance to Assistant Store Manager, Store Manager, or district roles. Our internal mobility program has helped thousands climb the ladder—over 70% of store managers started as hourly partners. In Dickson City, you'll gain hands-on experience that propels your retail career forward in the coffee industry.

Training and Development Opportunities

From food safety certifications to advanced brewing techniques, Starbucks provides free, world-class training tailored to your role.

Why Join Starbucks

Joining Starbucks means more than a job—it's a community. In Dickson City, Pennsylvania, our store is a neighborhood hub where partners create moments of connection over every cup. Enjoy a premium work culture emphasizing inclusivity, work-life balance, and purpose-driven work. With competitive estimated salaries of $36,000-$46,000 yearly, plus benefits like tuition reimbursement and stock options, Starbucks offers unmatched value. Be part of a brand that's redefining retail careers while making a global impact through sustainable sourcing and community programs.

Role FAQs

What is the estimated salary for this Shift Supervisor role?

Based on market rates for retail/food sector leadership in Pennsylvania, expect $36,000-$46,000 annually, with opportunities for tips and performance bonuses.

Is this a full-time position?

Yes, this is a full-time role with flexible scheduling to fit your lifestyle.

What experience is required?

Six months in customer service and team coordination; retail or food service preferred.

Does Starbucks offer benefits immediately?

Full-time partners are eligible for benefits upon hire, including health coverage and tuition support.

How do I apply for the Shift Supervisor job in Dickson City?

Search 'Starbucks careers Dickson City' or visit our careers site to apply today and join the Starbucks family.