About Starbucks Coffee Company

Starbucks Coffee Company is the world's leading coffeehouse chain, passionately committed to inspiring and nurturing the human spirit—one person, one cup, and one neighborhood at a time. With thousands of stores across the globe, including a strong presence in Canada, Starbucks offers more than just premium coffee; it creates meaningful connections through exceptional service and community engagement. Founded in 1971 in Seattle, Washington, Starbucks has grown into a cultural icon, serving high-quality beverages, whole-bean coffees, and food items while prioritizing sustainability, ethical sourcing, and partner (employee) well-being. In Donnacona, QC, our store #62218 embodies this mission, providing a welcoming space for locals to connect over perfectly crafted drinks.

Role Overview

As a Shift Supervisor at Starbucks Coffee Company in Donnacona, QC, you will play a pivotal role in leading shift operations, coaching partners, and ensuring every customer leaves with a smile. This full-time position is ideal for motivated individuals with retail experience who thrive in fast-paced environments. You'll support the store manager by directing team efforts, maintaining operational excellence, and fostering a positive team culture. With French language fluency required, you'll connect authentically with customers and partners in this vibrant Quebec community. Competitive pay, comprehensive benefits, and endless growth opportunities make this role a launchpad for your Starbucks career.

Key Responsibilities

Shift Supervisors at Starbucks are the heartbeat of the store during their shifts. Key responsibilities include:

• Assisting with new partner training by positively reinforcing successful performance and providing respectful, encouraging coaching as needed.
• Providing constructive feedback to the store manager on partner performance throughout the shift.
• Contributing to a positive team environment by recognizing changes in partner morale or performance and promptly communicating them to leadership.
• Delivering legendary customer service by prioritizing a 'customer comes first' attitude and building genuine connections with every guest.
• Developing positive relationships with the shift team by understanding and addressing individual motivations, needs, and concerns.
• Executing store operations seamlessly, including providing quality beverages, whole-bean coffee, and food products while adhering strictly to recipe and presentation standards.

Qualifications & Requirements

To succeed as a Shift Supervisor at Starbucks in Donnacona, QC, you'll need:

• Fluency in French (reading, writing, and verbal) to effectively communicate in our Quebec location.
• Ability to direct the work of others and lead by example in a team-oriented setting.
• Quick learning aptitude to master Starbucks standards and procedures rapidly.
• Effective oral communication skills for coaching partners and engaging customers.
• Strong knowledge of the retail environment, particularly in food and beverage service.
• Exceptional interpersonal skills to build relationships and resolve concerns.
• Proven ability to work collaboratively as part of a team while handling high-volume shifts.

Prior supervisory experience in retail or hospitality is highly valued, but Starbucks is committed to developing talent from within.

Benefits & Perks

Starbucks offers industry-leading benefits that prioritize your well-being and future:

• Bean Stock: Equity in the company through stock grants, making you a true partner in our success.
• 100% Tuition Coverage: Full reimbursement for online degrees through Arizona State University (ASU Online), empowering your education without debt.
• Spotify Premium: Complimentary subscription to enjoy your favorite music on the job and beyond.
• Free Coffee & Markouts: Enjoy complimentary handcrafted beverages, whole-bean coffee, and food items during shifts.
• 401(k) Match: Generous company matching contributions to help you build retirement savings.

Additional perks include health insurance, paid time off, mental health resources, and exclusive partner discounts on merchandise.

Career Growth at Starbucks

At Starbucks, your career is brewed to perfection. Shift Supervisors often advance quickly to roles like Assistant Store Manager, Store Manager, and beyond—into district management, operations, or even corporate positions. We invest in your development through ongoing training, leadership programs, and mentorship. Many of our top executives started as baristas. In Donnacona, QC, you'll gain hands-on experience in a supportive environment, positioning you for promotion within months. Starbucks promotes 100% from within, ensuring your hard work leads to real opportunities.

Why Join Starbucks

Joining Starbucks means more than a job—it's a community. You'll work with passionate partners, serve loyal customers, and contribute to a brand that values inclusivity, sustainability, and innovation. In Donnacona, QC, be part of a store that strengthens local ties while enjoying global backing. With flexible scheduling, competitive wages estimated at $38,000–$48,000 CAD annually, and unmatched benefits, Starbucks invests in you as much as you invest in us. Experience the pride of crafting moments of connection, one cup at a time.

Role FAQs

Is French fluency mandatory?

Yes, fluency in reading, writing, and verbal French is required for this Donnacona, QC location to ensure smooth operations and customer service.

What is the estimated salary range?

Based on market rates for Shift Supervisors in Canada's retail/food sector, expect $38,000–$48,000 CAD per year, with opportunities for performance bonuses.

Is this a full-time role?

Yes, this is a full-time position offering stable hours and comprehensive benefits.

What benefits are available immediately?

Partners enjoy free coffee markouts and Spotify Premium from day one, with full benefits like Bean Stock and tuition coverage vesting over time.

How do I apply?

Search for Store# 62218 in Donnacona on the Starbucks careers site and submit your application today!