About Starbucks Coffee Company

Starbucks Coffee Company is the world's leading coffeehouse chain, with over 38,000 stores in more than 80 countries. Founded in 1971 in Seattle, Washington, Starbucks has grown into a global icon synonymous with premium coffee, exceptional customer experiences, and a commitment to sustainability. At Starbucks, we are more than just a coffee company; we are a community builder, fostering connections between people through every cup. Our mission is to inspire and nurture the human spirit—one person, one cup, and one neighborhood at a time. As a Shift Supervisor in Downey, California, you will play a pivotal role in upholding this legacy while advancing your career in a dynamic retail environment.

Role Overview

The Shift Supervisor position at Starbucks Store# 06672, located at Lakewood & Stewart and Gray in Downey, California, is an exciting leadership opportunity for motivated individuals passionate about coffee, customer service, and team development. In this full-time role, you will oversee shift operations, ensure the highest standards of product quality and store safety, and inspire your team to deliver the Starbucks Experience. With flexible hours that may include early mornings, evenings, weekends, nights, and holidays, this position demands reliability and adaptability. Reporting to store management, you will coach baristas, handle cash transactions, and contribute to a positive store atmosphere that keeps customers coming back.

Why Downey, CA?

Downey, in Los Angeles County, offers a vibrant suburban setting with easy access to major highways, making it an ideal location for Starbucks team members balancing work and life. Our store at Lakewood & Stewart and Gray serves a diverse community of families, professionals, and students seeking their daily dose of inspiration.

Key Responsibilities

As a Shift Supervisor, your day-to-day duties are hands-on and impactful:

• Maintain regular and consistent attendance and punctuality, with or without reasonable accommodations, to ensure smooth store operations.
• Work flexible hours, including early mornings, evenings, weekends, nights, and/or holidays, to meet customer demand.
• Adhere to store operating policies and standards, providing quality beverages and food products, managing cash handling, and upholding safety and security protocols.
• Prepare and coach the preparation of food and beverages according to standard recipes or customized orders, including adjustments for temperature, ingredient quantities, or substitutions.
• Delegate tasks to other employees and coordinate the efforts of two or more team members to optimize efficiency during peak times.

These responsibilities empower you to lead by example, fostering a collaborative environment where every team member thrives.

Qualifications & Requirements

To succeed as a Shift Supervisor at Starbucks, candidates should possess:

• At least six months of experience in a customer-facing role requiring constant interaction and fulfillment of customer requests.
• Six months of experience delegating tasks or coordinating two or more employees.
• Ability to direct the work of others with confidence and clarity.
• Quick learning aptitude to master Starbucks recipes and procedures rapidly.
• Effective oral communication skills for team coaching and customer engagement.
• Strong knowledge of the retail environment, interpersonal skills, and the ability to work collaboratively while building lasting relationships.

No formal education beyond high school is required, but a passion for hospitality and leadership is essential. Starbucks values diversity and provides reasonable accommodations as needed.

Benefits & Perks

Starbucks offers industry-leading benefits that set us apart as an employer of choice:

• Bean Stock: Equity grants that make you a partner in our success.
• 100% Tuition Coverage: Full reimbursement for online degrees through Arizona State University (ASU Online), opening doors to endless possibilities.
• Spotify Premium: Enjoy ad-free music to fuel your shifts.
• Free Coffee and Food Markouts: Indulge in your favorites on every shift.
• 401(k) with Company Match: Secure your financial future with generous matching contributions.

Additional perks include comprehensive health insurance, paid time off, mental health resources, and employee discounts. Our total rewards package supports your well-being holistically.

Career Growth at Starbucks

Starbucks is committed to your professional development. As a Shift Supervisor, you will receive ongoing training through our Barista Basics, Shift Supervisor workshops, and leadership programs. Many of our district managers and executives started as hourly partners. With internal mobility opportunities across thousands of stores, your path could lead to roles like Assistant Store Manager, Store Manager, or beyond. We promote from within, valuing performance, initiative, and alignment with our culture.

Training and Development

From day one, you'll access Starbucks University for digital learning modules, mentorship pairings, and certification programs. Advance your skills in customer obsession, operational excellence, and inclusive leadership.

Why Join Starbucks

Joining Starbucks means becoming part of a purpose-driven organization that prioritizes people, communities, and the planet. We offer competitive estimated salaries ranging from $38,000 to $48,000 annually (based on market rates for Downey, CA), plus tips and performance incentives. Our inclusive culture celebrates diversity, with employee resource groups and global impact initiatives like sustainable sourcing and youth employment programs. In Downey, you'll contribute to a store that strengthens local ties while enjoying a supportive team and premium benefits. Experience the pride of leading shifts where every interaction matters.

Role FAQs

Q: What is the work schedule like?
A: Flexible, including early mornings, evenings, weekends, nights, and holidays to match store needs.

Q: Are there advancement opportunities?
A: Yes, with proven paths to management and corporate roles, supported by tuition coverage and training.

Q: What benefits are available immediately?
A: Partners are eligible for benefits after meeting eligibility requirements, including health coverage, 401(k), and tuition support.

Q: Is prior coffee experience required?
A: No, but customer service and leadership experience are key; we'll train you on Starbucks standards.

Q: How does Starbucks support work-life balance?
A: Through flexible scheduling, mental health resources, paid time off, and perks like free drinks.

Ready to elevate your career? Apply for the Shift Supervisor role at Starbucks in Downey, CA today and brew your future with us.