About Starbucks Coffee Company

Starbucks Coffee Company is the world's leading coffeehouse chain, passionately committed to inspiring and nurturing the human spirit—one person, one cup, and one neighborhood at a time. Founded in 1971 in Seattle, Washington, Starbucks has grown into a global icon with over 38,000 stores in more than 80 countries. At Starbucks, we pride ourselves on sourcing ethically grown coffee beans, crafting exceptional beverages, and creating welcoming Third Place environments where communities connect. Our mission drives everything we do: to inspire and nurture the human spirit. As a Shift Supervisor at our Downey, California location (Store# 49423, Florence & Paramount), you'll play a pivotal role in delivering this experience while advancing your career in a supportive, dynamic environment.

Role Overview

The Shift Supervisor position at Starbucks in Downey, CA, is a leadership role perfect for motivated individuals with retail or food service experience. In this full-time position, you'll oversee store operations during your shift, ensuring top-tier customer service, product quality, and team performance. You'll coach baristas, manage daily tasks, and uphold Starbucks' high standards for safety, cleanliness, and efficiency. With flexible scheduling that includes early mornings, evenings, weekends, nights, and holidays, this role offers the opportunity to grow within a brand synonymous with excellence. Estimated salary ranges from $38,000 to $48,000 annually, based on market rates for Downey, California, reflecting the value we place on skilled leaders.

Key Responsibilities

As a Shift Supervisor, your day-to-day impact will be significant:

• Maintain regular and consistent attendance and punctuality, modeling reliability for your team.
• Work flexible hours to meet store needs, including early mornings, evenings, weekends, nights, and holidays.
• Enforce store operating policies and standards, delivering quality beverages and food products, handling cash securely, and prioritizing safety and security.
• Prepare beverages and coach team members on recipes, including customizations for temperature, ingredients, or substitutions.
• Delegate tasks to employees and coordinate the efforts of two or more team members to ensure smooth operations.

Leadership and Team Support

Direct the work of others with confidence, fostering a positive team environment. Your ability to build relationships and communicate effectively will be key to motivating baristas and resolving issues swiftly.

Qualifications & Requirements

To succeed as a Shift Supervisor at Starbucks Downey, CA, bring the following:

• At least six months of experience in customer-facing roles requiring constant interaction and request fulfillment.
• Six months of experience delegating tasks or coordinating two or more employees.
• Proven ability to direct others, learn quickly, and thrive in a fast-paced retail environment.
• Strong oral communication, interpersonal skills, and teamwork abilities.
• Knowledge of retail operations and a passion for building lasting customer relationships.

Reasonable accommodations are available to ensure everyone can succeed. No formal education beyond high school is required, but a customer-first mindset is essential.

Benefits & Perks

Starbucks offers industry-leading benefits that set us apart:

• 100% Tuition Coverage: Pursue your degree online through Arizona State University at no cost.
• Bean Stock: Equity grants that make you a partner in our success.
• Spotify Premium: Enjoy ad-free music to fuel your shifts.
• Free Coffee and Food Markouts: Indulge in handcrafted beverages and pastries daily.
• 401(k) with Company Match: Secure your financial future with generous matching contributions.

Additional perks include comprehensive health insurance, paid time off, mental health resources, and employee discounts. These benefits underscore Starbucks' commitment to your well-being and long-term success.

Career Growth at Starbucks

Starbucks invests in your potential. Shift Supervisors often advance to roles like Assistant Store Manager, Store Manager, or District Manager. Our internal training programs, leadership development courses, and mentorship opportunities provide clear paths to promotion. Many of our executives started as baristas. In Downey, CA, you'll gain hands-on experience in a high-volume store, building skills in operations, team leadership, and customer engagement that propel your career forward.

Training and Development

From day one, you'll receive world-class training on coffee craftsmanship, customer service, and leadership. Ongoing support ensures you're equipped to excel and grow.

Why Join Starbucks

Joining Starbucks means more than a job—it's a chance to be part of a purpose-driven company that values inclusivity, sustainability, and community impact. In Downey, California, our Florence & Paramount store serves a vibrant neighborhood, offering you the chance to connect with diverse customers daily. Enjoy a premium work culture with competitive pay, unparalleled benefits, and global opportunities. Starbucks partners are empowered to make decisions, innovate, and lead. If you have a passion for coffee, people, and performance, this Shift Supervisor role is your gateway to a rewarding career.

Role FAQs

What is the work schedule like?

Flexible hours including early mornings, evenings, weekends, nights, and holidays to support store operations.

Is prior supervisory experience required?

Yes, at least six months delegating tasks to two or more employees.

What benefits are available immediately?

Free drinks and food markouts start right away, with full benefits package upon eligibility.

How does Starbucks support career advancement?

Through tuition coverage, Bean Stock, leadership training, and internal promotion opportunities.

Is this a full-time position?

Yes, full-time employment with comprehensive benefits.

Ready to elevate your career? Apply for the Shift Supervisor position at Starbucks in Downey, CA today and brew your future with us.