About Starbucks Coffee Company

Starbucks Coffee Company is the world's leading coffeehouse chain, with over 38,000 stores in more than 80 countries. Founded in 1971 in Seattle, Washington, Starbucks has grown into a global icon synonymous with premium coffee, exceptional customer service, and a welcoming third-place environment. At Starbucks, we are more than just a coffee company; we are committed to inspiring and nurturing the human spirit—one person, one cup, and one neighborhood at a time. Our mission drives everything we do, from ethically sourcing the finest arabica coffee to creating inclusive spaces where communities thrive.

As a publicly traded company (NASDAQ: SBUX), Starbucks offers robust career opportunities for passionate individuals. Whether you're starting your journey or advancing your career, Starbucks invests in its partners (that's what we call our employees) with industry-leading benefits and growth programs. In Draper, Utah, our store at Draper Pkwy and 13th E is a vibrant hub serving the local community with handcrafted beverages and fresh food.

Role Overview

The Shift Supervisor role at Starbucks Store# 06924 in Draper, Utah, is perfect for dynamic leaders ready to take the next step in retail management. As a Shift Supervisor, you'll lead a team of baristas during shifts, ensuring smooth operations, outstanding customer experiences, and adherence to Starbucks standards. This position requires availability for flexible hours, including early mornings, evenings, weekends, nights, and holidays, making it ideal for those who thrive in a fast-paced retail environment.

Shift Supervisors play a crucial role in modeling Starbucks' customer service obsession, coaching team members, and maintaining a safe, secure store. With opportunities for quick advancement, this role is a launchpad to higher positions like Assistant Store Manager or beyond.

Key Responsibilities

Shift Supervisors at Starbucks are hands-on leaders who balance operational excellence with team development. Core responsibilities include:

• Maintaining regular and consistent attendance and punctuality, with or without reasonable accommodations.
• Working flexible hours that may include early mornings, evenings, weekends, nights, and/or holidays.
• Meeting store operating policies and standards, including providing quality beverages and food products, cash handling, and ensuring store safety and security.
• Preparing and coaching the preparation of food and beverages to standard recipes or customized for customers, handling recipe changes like temperature, ingredient quantities, or substitutions.
• Delegating tasks to other employees and coordinating the tasks of two or more team members, directing the work of others effectively.

Daily Leadership Duties

During your shift, you'll support peak-hour rushes, resolve customer issues with empathy, and foster a positive team culture. You'll also handle inventory checks, cleanliness standards, and compliance with health regulations, all while embodying Starbucks' values of warmth and belonging.

Qualifications & Requirements

To succeed as a Shift Supervisor at Starbucks in Draper, Utah, candidates should possess:

• At least six months of experience in a customer-facing role requiring constant interaction and fulfilling customer requests.
• Six months of experience delegating tasks or coordinating two or more employees.
• Ability to learn quickly and adapt to a dynamic retail environment.
• Strong interpersonal skills, effective oral communication, and the ability to build relationships.
• Team-oriented mindset with the capacity to direct others and work collaboratively.

No formal education beyond high school is required, but a passion for coffee, retail, and leadership is essential. Starbucks welcomes diverse backgrounds and provides reasonable accommodations as needed.

Benefits & Perks

Starbucks sets the standard for employee benefits in the retail sector. As a Shift Supervisor, you'll enjoy:

• 100% Tuition Coverage: Starbucks College Achievement Plan covers full tuition for online bachelor's degrees from Arizona State University (ASU Online).
• Bean Stock: Annual stock grants to help you invest in Starbucks' success.
• Spotify Premium: Free subscription as part of our partner perks.
• Free Coffee & Merch Markouts: Enjoy complimentary handcrafted beverages and food during shifts, plus product discounts.
• 401(k) Match: Generous company matching contributions to your retirement savings.
• Comprehensive health, dental, and vision insurance; paid vacation; mental health resources; and commuter benefits.

Wellness and Flexibility

Additional perks include the Employee Assistance Program, gym discounts, and adoption assistance, ensuring holistic support for you and your family.

Career Growth at Starbucks

Starbucks promotes from within—over 70% of store management started as hourly partners. As a Shift Supervisor, you'll receive ongoing training through Starbucks University, leadership development programs, and mentorship. Advance to roles like Store Manager, District Manager, or corporate positions. Many partners progress to multi-unit leadership or innovative areas like product development and global operations.

In Draper, Utah, our store offers a supportive environment for skill-building, with clear paths to promotion based on performance and potential.

Why Join Starbucks

Joining Starbucks means becoming part of a purpose-driven company that values inclusivity, sustainability, and community impact. We roast over 3 billion cups of coffee annually using ethically sourced beans, support farmers through our Global Farmer Fund, and aim for carbon neutrality by 2030. In Draper, you'll contribute to a tight-knit community while accessing world-class benefits rarely found in retail.

Experience a premium workplace where your growth is prioritized, your voice matters, and every shift feels rewarding. Starbucks isn't just a job—it's a career with global reach and local heart.

Role FAQs

What is the estimated salary for this role?

Estimated $37,000 - $48,000 USD yearly, based on market rates for Shift Supervisors in Draper, Utah, with potential for performance bonuses.

Is this a full-time position?

Yes, full-time with flexible scheduling to fit your lifestyle.

What experience is required?

Six months in customer service and leading small teams.

Does Starbucks offer training?

Comprehensive onboarding and ongoing development via Starbucks University.

How do I apply?

Search for Store# 06924 on Starbucks careers site and submit your application today!