About Starbucks Coffee Company

Starbucks Coffee Company is the world's leading coffeehouse chain, serving millions of customers daily with premium coffee, handcrafted beverages, and fresh food. Founded in 1971 in Seattle, Washington, Starbucks has grown into a global icon, operating over 38,000 stores in more than 80 countries. At Starbucks, we are more than just a coffee company; we are a community builder, committed to ethical sourcing, sustainability, and creating inspiring experiences. Our mission to inspire and nurture the human spirit—one person, one cup, and one neighborhood at a time—drives everything we do. In Duluth, Minnesota, our stores embody this spirit, offering a welcoming third place for locals to connect, work, and unwind.

Role Overview

As a Shift Supervisor at Starbucks Store# 09711 on Superior & 4th in Duluth, Minnesota, you will play a pivotal role in leading your team to deliver outstanding customer experiences. This full-time position involves overseeing shift operations, ensuring adherence to store standards, and fostering a positive team environment. Shift Supervisors at Starbucks are passionate leaders who thrive in a fast-paced retail setting, balancing customer service, team coordination, and operational excellence. With flexible hours that may include early mornings, evenings, weekends, nights, and holidays, this role is ideal for motivated individuals ready to advance their career in the coffee industry.

Key Responsibilities

Shift Supervisors are the backbone of store operations during their shifts. Key responsibilities include:

• Maintaining regular and consistent attendance and punctuality, with or without reasonable accommodations.
• Working flexible hours to meet store needs, including early mornings, evenings, weekends, nights, and holidays.
• Ensuring compliance with store operating policies and standards, such as providing quality beverages and food products, accurate cash handling, and upholding safety and security protocols.
• Preparing and coaching team members in the preparation of food and beverages according to standard recipes or customized orders, including adjustments for temperature, ingredients, or substitutions.
• Delegating tasks to other employees and coordinating the efforts of two or more team members to keep operations smooth.

Leadership and Customer Focus

Directing the work of others while building strong relationships is central to the role. You'll interact constantly with customers, fulfilling their requests with enthusiasm and precision, all while modeling Starbucks' commitment to excellence.

Qualifications & Requirements

To succeed as a Shift Supervisor, candidates should possess:

• At least six months of experience in a customer-facing role requiring constant interaction and request fulfillment.
• Six months of experience delegating tasks or coordinating two or more employees.
• Ability to direct the work of others effectively.
• Quick learning aptitude in a dynamic retail environment.
• Strong oral communication and interpersonal skills.
• Team-oriented mindset with the ability to build lasting relationships.

No formal education beyond high school is required, but a passion for coffee, retail, and leadership is essential. Starbucks values diversity and provides reasonable accommodations as needed.

Benefits & Perks

Starbucks offers industry-leading benefits to support your well-being and growth:

• 100% Tuition Coverage: Pursue your degree online through Arizona State University at no cost.
• Bean Stock: Equity grants that make you a partner in Starbucks' success.
• Spotify Premium: Enjoy ad-free music to soundtrack your life.
• Free Coffee and Markouts: Complimentary beverages and food items during shifts.
• 401(k) Match: Company contributions to help you save for the future.

Additional perks include health insurance, paid time off, mental health resources, and exclusive partner discounts. These benefits underscore Starbucks' investment in its partners from day one.

Career Growth at Starbucks

Starbucks is committed to your professional development. As a Shift Supervisor, you'll gain hands-on leadership experience that paves the way for roles like Store Manager, District Manager, or beyond. Our internal mobility program has helped thousands advance, with 80% of store managers starting as hourly partners. Access free training, mentorship, and leadership development through Starbucks College Achievement Plan and partner programs. In Duluth, you'll join a supportive district with opportunities to grow regionally or nationally.

Why Join Starbucks

Joining Starbucks means becoming part of a purpose-driven company that prioritizes people, communities, and the planet. In Duluth, Minnesota, you'll contribute to a vibrant local scene while enjoying competitive pay estimated at $36,000-$46,000 annually, flexible scheduling, and unparalleled benefits. Our inclusive culture celebrates diversity, with employee resource groups and community involvement initiatives. Whether you're crafting the perfect latte or leading your team through peak hours, you'll make a real impact every day. Starbucks partners rave about the sense of belonging, growth opportunities, and joy of connecting over coffee.

Role FAQs

What is the work schedule like?

Flexible hours including early mornings, evenings, weekends, nights, and holidays to support store operations.

Do I need prior supervisory experience?

Yes, at least six months delegating tasks to two or more employees.

What benefits are available immediately?

Free coffee markouts, Spotify Premium, and more start right away, with comprehensive health and tuition benefits following eligibility.

How does Starbucks support career advancement?

Through tuition-free education, leadership training, and internal promotion opportunities.

Is this a full-time role?

Yes, full-time employment with benefits.

Ready to elevate your career? Apply for the Shift Supervisor position at Starbucks in Duluth today and brew your future with us!