About Starbucks Coffee Company

Starbucks Coffee Company is the world's leading coffeehouse chain, serving millions of customers daily with premium coffee, handcrafted beverages, and fresh food. Founded in 1971 in Seattle, Washington, Starbucks has grown into a global icon, operating over 38,000 stores in more than 80 countries. At Starbucks, we are more than just a coffee company; we are committed to inspiring and nurturing the human spirit—one person, one cup, and one neighborhood at a time. Our mission drives everything we do, from ethically sourcing the finest arabica coffee to creating inclusive spaces where communities connect.

In Durango, Colorado, our store at HWY 160 and Wilson Gulch embodies this spirit, offering a welcoming environment amid the stunning San Juan Mountains. As a Shift Supervisor, you'll play a pivotal role in delivering the Starbucks Experience to locals and visitors alike.

Role Overview

The Shift Supervisor position at Starbucks Store# 82725 in Durango, Colorado, is a dynamic leadership role perfect for motivated individuals with retail experience. In this full-time position, you'll oversee shift operations, ensure exceptional customer service, and guide baristas in crafting beverages to our exacting standards. With flexible hours that may include early mornings, evenings, weekends, nights, and holidays, this role demands reliability and adaptability. You'll build relationships, delegate tasks, and contribute to a positive store culture while upholding our commitment to quality, safety, and community.

Key Responsibilities

As a Shift Supervisor, your day-to-day duties are hands-on and impactful:

• Maintain regular and consistent attendance and punctuality, with or without reasonable accommodations.
• Work flexible hours, including early mornings, evenings, weekends, nights, and holidays.
• Enforce store operating policies and standards, including quality beverage and food preparation, cash handling, and safety/security protocols.
• Prepare and coach team members in crafting food and beverages to standard recipes or customized orders, adjusting for temperature, ingredients, or substitutions.
• Delegate tasks to employees and coordinate the work of two or more team members to ensure smooth operations.

Leadership Focus

Direct the work of others, fostering a collaborative team environment where everyone thrives. Your ability to communicate effectively and build relationships will be key to motivating your crew during peak rushes.

Qualifications & Requirements

To succeed as a Shift Supervisor at Starbucks in Durango, bring these qualifications:

• At least six months of experience in a customer-facing role requiring constant interaction and request fulfillment.
• Six months of experience delegating tasks or coordinating two or more employees.
• Proven ability to direct others, learn quickly, and thrive in a fast-paced retail setting.
• Strong oral communication, interpersonal skills, and teamwork abilities.
• Knowledge of retail environments and relationship-building prowess.

No formal education beyond high school is required, but a passion for coffee and people is essential. Reasonable accommodations are available as needed.

Benefits & Perks

Starbucks offers industry-leading benefits that set us apart:

• 100% Tuition Coverage: Pursue your degree online through Arizona State University at no cost.
• Bean Stock: Equity grants that make you a partner in our success.
• Spotify Premium: Enjoy ad-free music to fuel your shifts.
• Free Coffee & Markouts: Complimentary drinks and food during shifts, plus merchandise discounts.
• 401(k) Match: Secure your future with our generous company matching contributions.

Additional perks include comprehensive health insurance, paid time off, mental health resources, and employee assistance programs. We prioritize your well-being so you can focus on what matters.

Career Growth at Starbucks

Starbucks invests in your development with clear paths to advancement. Shift Supervisors often progress to Assistant Store Manager, Store Manager, and beyond—many of our district leaders started on the floor. Access free leadership training, mentorship programs, and tuition reimbursement to build skills in operations, merchandising, and customer experience. In Durango, you'll gain exposure to diverse customer bases, from tourists to locals, accelerating your retail expertise. Our global network offers relocation opportunities for high performers.

Training & Development

From day one, you'll receive hands-on barista training, leadership workshops, and ongoing coaching. We promote from within 80% of the time, ensuring your hard work pays off.

Why Join Starbucks

Joining Starbucks means more than a job—it's a chance to lead with purpose. In Durango's vibrant community, you'll create moments of connection over every cup. Enjoy competitive pay estimated at $38,000-$48,000 annually (based on market rates for the role in Colorado), flexible scheduling, and a supportive culture that values diversity and inclusion. We're proud of our perfect score on the Human Rights Campaign's Corporate Equality Index and commitment to sustainable practices. Whether you're a coffee enthusiast or aspiring leader, Starbucks empowers you to brew your future.

Role FAQs

Q: What shifts will I work?
A: Flexible hours including early mornings, evenings, weekends, nights, and holidays, based on store needs.

Q: Is experience required?
A: Yes, at least six months in customer service and task delegation.

Q: What benefits start immediately?
A: Free drinks/food, merchandise discounts, and access to tuition coverage from day one.

Q: How do I apply?
A: Visit our careers site and search for Store# 82725 in Durango, CO. Apply now to join the team!

Q: Does Starbucks offer reasonable accommodations?
A: Yes, for attendance, work, and other needs.