About Starbucks Coffee Company

Starbucks Coffee Company is the world's leading coffeehouse chain, with over 38,000 locations globally, serving millions of customers daily. Founded in 1971 in Seattle, Washington, Starbucks has grown into a premium brand synonymous with high-quality coffee, exceptional customer service, and a welcoming third-place environment. In the United States, Starbucks operates thousands of stores, including in vibrant communities like East Palo Alto, California. As a Shift Supervisor at Store# 05977 on Donohoe at East Bayshore, you'll be part of a dynamic team that crafts handcrafted beverages, builds genuine connections, and drives store success. Starbucks is committed to sustainability, ethical sourcing, and empowering partners (that's what we call our employees) with unparalleled benefits and growth opportunities.

Role Overview

The Shift Supervisor role at Starbucks in East Palo Alto is a leadership position perfect for motivated individuals with retail experience who thrive in fast-paced environments. Reporting to the store manager, you'll oversee shift operations, coach baristas, ensure operational excellence, and deliver the Starbucks Experience to every customer. This full-time position requires flexibility for early mornings, evenings, weekends, nights, and holidays. With strong interpersonal skills and the ability to direct others, you'll play a key role in maintaining store standards for food quality, beverage preparation, cash handling, safety, and security. Estimated salary ranges from $38,000 to $48,000 annually, based on market rates in East Palo Alto's competitive retail sector.

Key Responsibilities

As a Shift Supervisor, your day-to-day duties focus on leadership and execution:

• Oversee shift operations to meet store policies, including providing top-quality beverages and food products.
• Coach and direct baristas in preparing drinks and food to exact recipes, handling customizations like temperature adjustments or ingredient substitutions.
• Delegate tasks and coordinate teams of two or more employees to ensure smooth workflow.
• Handle cash transactions accurately while upholding safety and security protocols.
• Maintain regular attendance and adapt to flexible scheduling, fostering a positive team environment.

Daily Leadership Focus

Expect to build relationships with customers and partners, resolve issues swiftly, and model Starbucks' customer-obsessed culture during peak hours.

Qualifications & Requirements

To succeed as a Shift Supervisor at Starbucks East Palo Alto, candidates need:

• At least six months of customer-facing experience in a high-volume setting.
• Six months of delegating tasks or coordinating teams.
• Ability to learn quickly, communicate effectively, and work collaboratively.
• Strong knowledge of retail dynamics and interpersonal prowess.
• Availability for varied shifts, with or without reasonable accommodations.

No formal education beyond high school is required, but a passion for coffee and people is essential. Starbucks values diversity and provides training for all partners.

Benefits & Perks

Starbucks offers industry-leading benefits that set us apart:

• 100% Tuition Coverage: Earn your bachelor's degree online through Arizona State University at no cost.
• Bean Stock: Equity grants that make you an owner in Starbucks' success.
• Spotify Premium: Free subscription for all partners.
• Free Coffee & Markouts: Enjoy complimentary handcrafted beverages and food items daily.
• 401(k) Match: Generous company matching to secure your future.

Additional perks include health insurance, paid time off, mental health resources, and partner discounts worldwide.

Career Growth at Starbucks

Starbucks invests in your development with structured training, leadership programs, and clear paths to advancement. Many store managers and district leaders started as baristas or shift supervisors. In East Palo Alto, you'll gain hands-on experience in operations, merchandising, and customer service, positioning you for roles like Assistant Store Manager or beyond. Our commitment to promotion from within means 70% of leadership positions are filled internally. Access online courses, mentorship, and annual performance reviews to accelerate your trajectory in the coffee industry.

Training & Development

New Shift Supervisors complete comprehensive onboarding, including barista skills, leadership workshops, and food safety certification, ensuring you're equipped for success from day one.

Why Join Starbucks

Choosing Starbucks means joining a purpose-driven company that prioritizes people, communities, and the planet. In East Palo Alto, contribute to a store that serves a diverse neighborhood while enjoying Bay Area innovation vibes. Experience a premium culture where your voice matters—through Partner Voice surveys and inclusion councils. With competitive pay, unbeatable benefits, and global opportunities, this Shift Supervisor role offers stability and excitement. Be part of the brand that redefined coffee culture and continues to inspire millions.

Role FAQs

Q: What shifts will I work?
A: Flexible hours including early mornings, evenings, weekends, nights, and holidays, based on store needs.

Q: Is prior supervisory experience required?
A: Six months delegating tasks or coordinating teams is ideal, but we provide training.

Q: What benefits start immediately?
A: Free drinks/food, Spotify Premium, and more from day one; full benefits after eligibility.

Q: How do I apply?
A: Visit Starbucks careers site, search for Store# 05977 in East Palo Alto, and submit your application today.

Q: Does Starbucks offer accommodations?
A: Yes, we provide reasonable accommodations for attendance, shifts, and duties.