About Starbucks Coffee Company

Starbucks Coffee Company is the world's leading coffeehouse chain, with over 38,000 locations globally, serving millions of customers daily. Founded in 1971 in Seattle, Washington, Starbucks has grown into a premium brand synonymous with high-quality coffee, exceptional customer service, and a welcoming third-place environment. At Starbucks, we are more than just a coffee company; we are committed to inspiring and nurturing the human spirit—one person, one cup, and one neighborhood at a time. Our mission drives everything we do, from ethically sourcing the finest arabica coffee to creating inclusive spaces where communities thrive.

In Eatontown, New Jersey, our Store #20164 embodies this ethos, offering a dynamic workplace for passionate individuals ready to lead as Shift Supervisors. As a Shift Supervisor, you play a pivotal role in upholding our standards of excellence while fostering team growth and customer loyalty.

Role Overview

The Shift Supervisor position at Starbucks Store #20164 in Eatontown, New Jersey, is a leadership role designed for motivated individuals with retail experience. In this full-time position, you will oversee store operations during your shift, ensuring seamless service, product quality, and team performance. Flexible scheduling accommodates early mornings, evenings, weekends, nights, and holidays, making it ideal for those who thrive in a fast-paced environment.

As a Shift Supervisor, you will delegate tasks, coach baristas, handle cash securely, and maintain store safety. This role requires constant customer interaction, quick decision-making, and a passion for the coffee industry. With Starbucks' emphasis on employee development, this position serves as a launchpad for long-term career advancement within our global organization.

Key Responsibilities

Shift Supervisors at Starbucks are the backbone of daily operations. Your key responsibilities include:

• Maintaining regular and consistent attendance and punctuality, with or without reasonable accommodations.
• Working flexible hours that encompass early mornings, evenings, weekends, nights, and/or holidays to meet store needs.
• Adhering to store operating policies and standards, including delivering quality beverages and food products.
• Managing cash handling procedures accurately and ensuring store safety and security protocols are followed.
• Preparing and coaching the team in food and beverage preparation according to standard recipes or customized orders, including adjustments for temperature, ingredients, or substitutions.

These duties demand leadership, precision, and a customer-first mindset, ensuring every guest leaves with an elevated Starbucks experience.

Qualifications & Requirements

To succeed as a Shift Supervisor at Starbucks in Eatontown, NJ, candidates should possess:

• At least six (6) months of experience in a customer-facing role requiring constant interaction and fulfillment of customer requests.
• Six (6) months of experience delegating tasks to other employees or coordinating the work of two (2) or more team members.
• Demonstrated ability to direct the work of others and learn quickly in a dynamic retail setting.
• Effective oral communication skills, strong interpersonal abilities, and knowledge of the retail environment.
• Capacity to work collaboratively as part of a team and build meaningful relationships with colleagues and customers.

No formal education beyond high school is required, but a passion for hospitality and leadership is essential. Starbucks values diversity and provides reasonable accommodations as needed.

Benefits & Perks

Starbucks offers industry-leading benefits that prioritize partner well-being and financial security:

• Bean Stock: Equity grants that make you a shareholder in Starbucks' success.
• 100% Tuition Coverage: Full reimbursement for online degrees through Arizona State University (ASU Online), empowering your educational goals.
• Spotify Premium: Complimentary subscription to enjoy music on the job and beyond.
• Free Coffee and Food Markouts: Enjoy handcrafted beverages and fresh food items during shifts.
• 401(k) with Company Match: Robust retirement savings plan with generous matching contributions.

Additional perks include comprehensive health insurance, paid time off, mental health resources, and exclusive partner discounts. These benefits underscore Starbucks' commitment to total rewards for full-time partners.

Career Growth at Starbucks

Starbucks invests heavily in partner development. As a Shift Supervisor, you'll access leadership training programs, mentorship opportunities, and pathways to roles like Store Manager, District Manager, and beyond. Many of our executives started as hourly baristas. With internal mobility across thousands of U.S. stores, your career trajectory is limitless. In Eatontown, NJ, this role positions you for regional advancement while building transferable skills in retail management, team leadership, and customer experience.

Training and Development

From day one, you'll receive hands-on training in coffee craftsmanship, operations, and leadership. Ongoing programs like Barista Basics and Shift Supervisor Certification ensure you're equipped for success.

Why Join Starbucks

Joining Starbucks means becoming part of a purpose-driven culture that values inclusivity, sustainability, and innovation. In Eatontown, New Jersey, you'll contribute to a vibrant community hub while enjoying competitive pay estimated at $36,000-$46,000 annually, flexible scheduling, and unparalleled benefits. Our partners rave about the supportive environment, global impact, and opportunities for personal growth. Whether you're passionate about coffee or leadership, Starbucks empowers you to brew your future.

Role FAQs

What is the estimated salary for this role?

Based on market rates for Shift Supervisors in New Jersey's retail sector, expect $36,000-$46,000 USD yearly, with potential for performance bonuses.

Is this a full-time position?

Yes, this is a full-time role with flexible hours to suit your lifestyle.

What experience is required?

Six months in customer service and delegation experience are key qualifications.

Does Starbucks offer benefits immediately?

Full-time partners are eligible for benefits upon hire, including tuition coverage and 401(k).

How do I apply?

Search for Store #20164 in Eatontown, NJ, on the Starbucks careers site and submit your application today.

Ready to elevate your career? Apply now for the Shift Supervisor role at Starbucks in Eatontown and join a legacy of excellence.