About Starbucks Coffee Company

Starbucks Coffee Company is the world's leading coffeehouse chain, with over 38,000 stores in more than 80 countries. Founded in 1971 in Seattle, Washington, Starbucks has grown into a global icon synonymous with premium coffee, exceptional customer experiences, and a commitment to sustainability. In Canada, Starbucks operates hundreds of stores, including in vibrant cities like Edmonton, AB, where we serve our signature beverages and ethically sourced products to loyal customers daily. As a Shift Supervisor at Store# 55868, 97TH AND 130, you'll be part of a dynamic team that brings the Starbucks experience to life, fostering connections in the community while upholding our core values of integrity, respect, and excellence.

Role Overview

The Shift Supervisor role at Starbucks is a pivotal leadership position designed for motivated individuals ready to step up and guide store operations during busy shifts. Located at Store# 55868 on 97th and 130 in Edmonton, AB, this full-time opportunity empowers you to lead a team of partners, ensure top-tier customer service, and maintain the high standards that define Starbucks. You'll coach new hires, manage daily workflows, and create a positive environment where both customers and team members thrive. Ideal for those with retail experience seeking growth in the coffee industry, this role offers hands-on leadership in a fast-paced, rewarding setting.

Why This Role Matters

As a Shift Supervisor, you're the on-shift leader, directly impacting store performance, partner development, and customer satisfaction. Your ability to direct others, communicate effectively, and adapt quickly will drive success in this high-volume retail environment.

Key Responsibilities

In this role, you'll wear multiple hats to keep the store running smoothly. Key responsibilities include:

• Assisting with new partner training by positively reinforcing successful performance and providing respectful, encouraging coaching as needed.
• Providing constructive feedback to the store manager on partner performance during your shift.
• Contributing to a positive team environment by recognizing changes in partner morale or performance and promptly communicating them to management.
• Delivering legendary customer service to all guests with a 'customer comes first' attitude, genuinely connecting with each individual.
• Developing positive relationships with your shift team by understanding and addressing their individual motivations, needs, and concerns.
• Executing store operations during scheduled shifts, including preparing quality beverages, whole bean coffee, and food products while adhering strictly to recipe and presentation standards.

Daily Impact

Every shift, you'll ensure operational excellence, from opening and closing procedures to inventory management, all while modeling Starbucks' standards for quality and hospitality.

Qualifications & Requirements

To succeed as a Shift Supervisor at Starbucks in Edmonton, AB, you'll need:

• Ability to direct the work of others and lead by example.
• Quick learning aptitude to master recipes, procedures, and systems rapidly.
• Effective oral communication skills for coaching, feedback, and customer interactions.
• Knowledge of the retail environment, particularly in food and beverage service.
• Strong interpersonal skills to build team rapport and resolve concerns.
• Proven ability to work collaboratively as part of a team.

No formal education is required, but prior experience in retail, food service, or hospitality is highly valued. Physical ability to stand for extended periods, lift supplies, and work flexible shifts including evenings and weekends is essential.

Benefits & Perks

Starbucks offers industry-leading benefits to support your well-being and growth:

• Bean Stock: Receive Starbucks stock grants as part of your compensation, making you a true partner in our success.
• 100% Tuition Coverage: Access Arizona State University Online degree programs with full tuition reimbursement.
• Spotify Premium: Enjoy a complimentary subscription to enhance your daily playlist.
• Free Coffee and Food Markouts: Indulge in complimentary beverages and food items during shifts.
• 401(k) with Company Match: Secure your future with retirement savings and generous matching contributions.

Additional perks include comprehensive health coverage, paid time off, partner discounts, and mental health resources, ensuring you thrive both at work and in life.

Career Growth at Starbucks

Starbucks invests heavily in partner development. As a Shift Supervisor, you'll gain leadership experience that paves the way for roles like Assistant Store Manager, Store Manager, and beyond. Our internal mobility program has propelled thousands of partners into district, regional, and corporate positions. With ongoing training, mentorship, and performance feedback, your career trajectory is limitless. Many of our top executives started as baristas or shift supervisors, proving that dedication leads to opportunity.

Training and Development

From day one, you'll access Starbucks University for online courses, leadership workshops, and skill-building programs tailored to your growth.

Why Join Starbucks

Joining Starbucks means more than a job—it's a chance to be part of a purpose-driven company committed to ethical sourcing, community impact, and inclusivity. In Edmonton, AB, you'll contribute to a store that serves as a neighborhood hub, while enjoying competitive pay estimated at $38,000–$48,000 CAD annually, flexible scheduling, and a supportive culture. Starbucks values diversity, equity, and inclusion, offering a welcoming space for all partners to excel. With our global reach and local focus, this is your opportunity to brew a remarkable career.

Role FAQs

Q: What shifts will I work?
A: Shifts vary, including mornings, evenings, weekends, and holidays, with flexibility based on store needs.

Q: Is experience required?
A: Retail or customer service experience is preferred but not mandatory; we'll train motivated candidates.

Q: What are the physical demands?
A: Expect to stand for long periods, move throughout the store, and lift up to 30 lbs.

Q: How do benefits start?
A: Eligible partners receive benefits after meeting introductory period requirements.

Q: Can I advance quickly?
A: Yes, high performers often move into management within 6-12 months.

Ready to lead at Starbucks? Apply now for the Shift Supervisor position at Store# 55868 in Edmonton, AB, and start your journey today!