About Starbucks Coffee Company

Starbucks Coffee Company is the world's leading coffeehouse chain, passionately committed to inspiring and nurturing the human spirit—one person, one cup, and one neighborhood at a time. Founded in 1971 in Seattle, Washington, Starbucks has grown into a global icon with over 38,000 stores in more than 80 countries. At Starbucks, we pride ourselves on sourcing ethically grown coffee from around the world, crafting exceptional beverages, and creating welcoming Third Place environments where communities connect. Our mission drives everything we do: to conduct our business in ways that are good for the planet, good for our communities, and good for our partners (that's what we call our employees). As a Shift Supervisor at our El Paso, Texas location (Store# 13700 at US-54 and Transmountain), you'll be part of a dynamic team fueling the energy of this vibrant border city.

Role Overview

The Shift Supervisor role at Starbucks is a leadership position designed for motivated individuals ready to step up and guide store operations during shifts. Located in El Paso, Texas, this full-time opportunity involves overseeing team performance, ensuring exceptional customer service, and upholding Starbucks' high standards for food and beverage quality. You'll work flexible hours, including early mornings, evenings, weekends, nights, and holidays, making it ideal for those who thrive in a fast-paced retail environment. With a focus on coaching baristas, managing cash handling, and maintaining store safety, this role offers hands-on experience in retail leadership within the coffee industry.

Why This Role Matters in El Paso

El Paso's unique blend of cultures and bustling energy makes our store at US-54 and Transmountain a community hub. As Shift Supervisor, you'll build relationships with diverse customers, from locals grabbing a morning Pike Place Roast to travelers seeking customized Frappuccinos.

Key Responsibilities

As a Shift Supervisor, your day-to-day impact will be felt across store operations. Key responsibilities include:

• Maintaining regular and consistent attendance and punctuality to model reliability for the team.
• Working flexible hours, adapting to early mornings, evenings, weekends, nights, and holidays as needed.
• Enforcing store operating policies and standards, including quality beverage and food preparation, precise cash handling, and prioritizing safety and security.
• Coaching and preparing food and beverages to exact recipe standards or customizing orders based on customer preferences, such as adjusting temperatures, ingredient quantities, or substitutions.
• Delegating tasks to team members and coordinating the efforts of two or more employees to ensure smooth shift operations.

These duties empower you to direct workflows, resolve issues on the fly, and create memorable experiences that keep customers returning.

Qualifications & Requirements

Starbucks seeks candidates with proven experience and a passion for leadership. Essential qualifications include:

• At least six months of experience in a customer-facing role requiring constant interaction and fulfillment of customer requests.
• Six months of experience delegating tasks or coordinating two or more employees.
• Demonstrated ability to direct the work of others, learn quickly, and communicate effectively orally.
• Strong interpersonal skills, retail environment knowledge, and the ability to work collaboratively as part of a team while building lasting relationships.
• Availability for flexible scheduling, with or without reasonable accommodations.

No formal degree is required—your hands-on experience and enthusiasm for coffee culture are what count.

Benefits & Perks

Starbucks partners with its employees through industry-leading benefits that support your well-being and future. Enjoy:

• Bean Stock: Equity grants that make you a true partner in our success.
• 100% Tuition Coverage: Full reimbursement for online degrees through Arizona State University (ASU Online), no cap on eligible programs.
• Spotify Premium: Free subscription to elevate your playlist game on and off the clock.
• Free Coffee and Food Markouts: Complimentary drinks and food items during shifts to keep you fueled.
• 401(k) with Company Match: Secure your retirement with generous matching contributions.

Additional perks include comprehensive health insurance, paid time off, mental health resources, and exclusive partner discounts. These benefits are available from day one for eligible roles.

Career Growth at Starbucks

Starbucks invests in your potential with robust development programs. As a Shift Supervisor, you'll gain leadership training through our Barista Basics, Shift Supervisor Foundations, and District Manager pathways. Many of our store managers and executives started as hourly partners. Access mentorship, tuition-free education, and global mobility opportunities. In El Paso, advance to roles like Assistant Store Manager or beyond, with clear promotion tracks and performance-based incentives.

Training and Development

From onboarding to ongoing coaching, Starbucks provides tools like the Starbucks College Achievement Plan and leadership workshops to accelerate your career.

Why Join Starbucks

Joining Starbucks means more than a job—it's a chance to lead with purpose in a company that values inclusivity, sustainability, and innovation. In El Paso, contribute to a store that serves as a daily gathering spot for families, students, and professionals. Experience a premium culture where your voice matters, your growth is prioritized, and your work brews real impact. With competitive pay estimated at $34,000–$43,000 annually (based on market rates for Texas retail leadership), plus tips and benefits, this role offers stability and upside. Be part of the Starbucks story: ethical sourcing, community engagement, and world-class coffee. Apply now and elevate your career.

Role FAQs

Q: What shifts will I work?
A: Flexible hours including early mornings, evenings, weekends, nights, and holidays to meet store needs.

Q: Is prior supervisory experience required?
A: Yes, at least six months delegating tasks to two or more employees.

Q: What benefits start immediately?
A: Eligible partners receive Bean Stock, tuition coverage, Spotify Premium, free markouts, and more from day one.

Q: How does career advancement work?
A: Through structured training and performance, many advance to management within 1-2 years.

Q: Is this a full-time role?
A: Yes, full-time employment with comprehensive benefits.