About Starbucks Coffee Company

Starbucks Coffee Company is the world's leading coffeehouse chain, serving millions of customers daily with premium coffee, handcrafted beverages, and fresh food. Founded in 1971 in Seattle, Washington, Starbucks has grown into a global icon, operating over 38,000 stores in more than 80 countries. At Starbucks, we are more than just a coffee company; we are a community builder, committed to inspiring and nurturing the human spirit—one person, one cup, and one neighborhood at a time. Our mission drives everything we do: to inspire and nurture the human spirit – one person, one cup and one neighborhood at a time.

In the United States, Starbucks offers unparalleled opportunities for career growth in the retail and food service sectors. As a Shift Supervisor at our Elgin, Illinois location (Store# 25698, Randall & Bowes), you'll play a pivotal role in delivering the Starbucks Experience to our loyal customers.

Role Overview

The Shift Supervisor position at Starbucks is a dynamic leadership role perfect for motivated individuals with retail experience who thrive in fast-paced environments. In this full-time position, you'll oversee store operations during your shift, ensuring exceptional customer service, product quality, and team performance. Located in Elgin, Illinois, this role offers the chance to lead a passionate team while advancing your career in the coffee industry.

Shift Supervisors at Starbucks are the backbone of our stores, stepping up to manage daily operations, coach baristas, and maintain our high standards for safety, cleanliness, and hospitality. With flexible scheduling that includes early mornings, evenings, weekends, nights, and holidays, this role suits those who enjoy variety and leadership responsibilities.

Key Responsibilities

As a Shift Supervisor, your day-to-day duties are hands-on and impactful:

• Maintain regular and consistent attendance and punctuality, demonstrating reliability with or without reasonable accommodations.
• Work flexible hours, adapting to early mornings, evenings, weekends, nights, and holidays to meet store needs.
• Meet store operating policies and standards, including providing top-quality beverages and food products, accurate cash handling, and upholding store safety and security protocols.
• Prepare and coach the preparation of food and beverages according to standard recipes or customized orders, handling changes like temperature adjustments, ingredient quantities, or substitutions.
• Leverage at least six months of experience in delegating tasks to other employees and coordinating the work of two or more team members.
• Direct the work of others, fostering a collaborative and efficient team environment.

Qualifications & Requirements

To succeed as a Shift Supervisor at Starbucks in Elgin, IL, you'll need:

• Six months of experience in a customer-facing role requiring constant interaction and fulfillment of customer requests.
• At least six months of experience delegating tasks or coordinating the efforts of two or more employees.
• Ability to direct the work of others effectively.
• Quick learning aptitude to master Starbucks procedures and recipes swiftly.
• Effective oral communication skills for clear team instructions and customer interactions.
• Knowledge of the retail environment, with strong interpersonal skills to build relationships.
• Team player mindset with the ability to work collaboratively.

Availability for flexible scheduling is essential, as is a passion for coffee and customer service. No formal education beyond high school is required, but prior leadership in retail or food service is highly valued.

Benefits & Perks

Starbucks sets the standard for employee benefits in the retail industry, offering comprehensive perks that support your well-being and growth:

• Bean Stock: Receive stock grants as part of your compensation, making you a true partner in our success.
• 100% Tuition Coverage: Pursue your degree online through Arizona State University (ASU Online) with full tuition reimbursement—no strings attached.
• Spotify Premium: Enjoy a complimentary subscription to stream your favorite music on the job and beyond.
• Free Coffee and Food Markouts: Indulge in complimentary handcrafted beverages and food items during shifts.
• 401(k) with Company Match: Secure your future with retirement savings and generous matching contributions.

Additional perks include health insurance, paid time off, mental health resources, and exclusive partner discounts. These benefits make Starbucks a top employer for Shift Supervisors nationwide.

Career Growth at Starbucks

Starbucks invests heavily in your professional development. As a Shift Supervisor, you'll receive ongoing training through our Barista Basics, customer service workshops, and leadership programs. Many of our district managers and store managers started as baristas or shift supervisors. With internal promotion rates among the highest in retail, your path to roles like Assistant Store Manager, Store Manager, or even corporate positions is wide open. In Elgin, IL, join a supportive district team that prioritizes advancement.

Our commitment to diversity, equity, and inclusion ensures everyone has opportunities to thrive. Take advantage of mentorship programs, tuition assistance, and global mobility options to build a long-term career.

Why Join Starbucks

Choosing Starbucks means joining a purpose-driven company that values its partners (that's you!) above all. In Elgin, Illinois, our Randall & Bowes store is a community hub where you'll connect with locals over perfect lattes and pastries. Enjoy a premium work culture with competitive pay estimated at $36,000–$46,000 annually, flexible schedules, and unbeatable benefits. Be part of a brand that leads in sustainability, ethical sourcing, and innovation—while sipping world-class coffee on the house.

Whether you're passionate about leadership, coffee craftsmanship, or customer connections, this Shift Supervisor role offers fulfillment and opportunity.

Role FAQs

Q: What is the estimated salary for this role?
A: Based on market rates for Shift Supervisors in Elgin, IL, expect $36,000–$46,000 USD yearly, plus tips and benefits.

Q: Is this a full-time position?
A: Yes, full-time with flexible hours to fit your lifestyle.

Q: What experience is required?
A: Six months in customer service and six months delegating tasks.

Q: Are benefits available immediately?
A: Eligible partners receive benefits after meeting eligibility requirements, including tuition coverage and stock grants.

Q: How do I apply?
A: Search for Store# 25698 on Starbucks careers site and submit your application today!